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Room options

Standard Studio

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Apartment, 2 Bedrooms, Non Smoking

  • 80 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

At a glance

Hotel size

  • 74 rooms
  • Arranged over 5 floors


  • Check-in time from 2 PM - 10 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered onsite self parking
  • Onsite parking limited


  • Airport shuttle on request (available 24 hours)*


  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu
  • Lifeguard on site

What to do

  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Snow sports gear


  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall


  • Elevator
  • Stair-free path to entrance


  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Dryer

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Dragosh, 7-night trip
Verified guest review

10/10 Exceptional

Everything was excellent and very clean.
Verified Expedia guest review

8/10 Very good

Martin, 2-night trip
Verified guest review

4/10 Fair

Meir, 5-night trip
Verified guest review

10/10 Exceptional

Very pleasant and comfortable
The hotel was value for money. We stayed in Bansko for a whole week for our ski holidays. However, at the beginning of our holiday we stayed in a different hotel. We stayed at Grand Royale only for 4 days at the end of the trip. The breakfast was really nice and full of different things to suit all tastes. The room was spacious and very clean. The staff at the hotel was very friendly and helpful at all times. Although the gondola is not very far from the hotel, the hotel has a free shuttle bus to take guests to the gondola. The hotel is not only beautiful but it has all kind of things like playground areas and spa.
Edwin, 3-night trip
Verified guest review

10/10 Exceptional

Great location! 😊😊
Ionut, 5-night trip
Verified guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed before so know the property quite well. I like location 15min walk to town centre. Sauna, steamroom & Swimming pool are excellent. Everywhere is spotlessly clean. Staff are friendly & provide excellent service. Shuttle bus to & from Gondola, clean, reliable & punctual. Asked for extra blanket for my room one evening & received within 10mins.
7-night trip
Verified Expedia guest review

8/10 Very good

The hotel offers you all the facilities in good price.However, the breakfast and cleanliness are areas that need improvement.
5-night trip with friends
Verified guest review

10/10 Exceptional

Worm property and staff. Good spa and food. I recomend.
4-night family trip
Verified Expedia guest review