Golden Silk Boutique Hotel

Photo gallery for Golden Silk Boutique Hotel

Primary image
Balcony
Terrace/patio
View from room
Premium bedding, minibar, in-room safe, individually decorated

Overview of Golden Silk Boutique Hotel

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Golden Silk Boutique Hotel

4.0 star property
4-star hotel with full-service spa, connected to the convention center, near St. Joseph's Cathedral

8,4/10 Very good

536 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
109-111 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle
  • Shopping center shuttle
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 1 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 46 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Golden Silk Boutique Hotel

Golden Silk Boutique Hotel offers an airport shuttle (available 24 hours) for VND 517500 per vehicle one way. Guests can visit the spa to indulge in massages, facials, or body treatments, and Oriental Restaurant serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers say good things about the room service and helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (VND 235000 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Access to nearby health club

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Silk Spa. Services include facials and body treatments. The spa is equipped with a steam room.

The spa is open daily.

Dining

Oriental Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 517500 per vehicle (one way)
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 545000.0 per night

Parking

  • Self parking costs VND 235000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

Also known as

Golden Silk Boutique
Golden Silk Boutique Hanoi
Golden Silk Boutique Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Hotel
Silk Boutique
Silk Boutique Hotel
Silk Hotel
Golden Silk Hotel Hanoi
Golden Silk Boutique Hotel Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Boutique Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

8,4

Very good

8,6/10

Cleanliness

8,6/10

Staff & service

7,9/10

Amenities

8,2/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in old town Hanoi. Walk out the door and leave the tranquil peace of the hotel for the chaos of busy Hanoi. We stayed 3 times over a 3 week holiday as we went out to other areas. The last time we upgraded to a street view room with balcony and loved that. Don't really like an inside room. Staff and service was excellent. Food was good.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

In Hanoi
Very good service Very good breakfast Very good location
ellen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This is my 5th time staying there. It is a great location with friendly and helpful staff.
Chris, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone is super nice. We’re on a busy road so it is a little unnerving to cross it, when we ordered a taxi the staff helped us cross the road to get to it.
1-night family trip
Verified Expedia guest review

4/10 Fair

We stayed for three nights in two rooms (2 nights - 1 night cruise Ha Long Bay - 1 night). Our first stay was fine - the hotel is a little dated but clean and tidy. The reception on the TV is bad but that didn’t really bother us. On our second stay, we arrived at reception at 5pm to be told there was a problem with one of our rooms and the hotel only had the presidential suite available for us. As we were three guests, we had booked a standard room and a luxury suite with twin beds. We were offered the Presidential suite and agreed to take a look at it - we went up and saw that two fold out beds had been placed into the room. As we were tired from our drive back from Ha Long Bay, we begrudgingly accepted. We enquires about a refund for one of our rooms, but we’re told that we were not getting a refund as the Presidential suite is bigger - totally missing the point of the fact that we had booked two rooms in order to have some privacy. The Presidential suite is certainly not suitable for presidents. The AC is very loud and unresponsive - the room was freezing cold regardless of the temperature set. The fold out beds were uncomfortable and of a much lower standard than the other hotel beds. The shower only had one setting - scalding hot. And in the main living area, there were some LED lights that could not be switched off, making it very difficult to get to sleep.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good hotel and very good location
Clean and well kept and the staff was great and I liked the hotel but their wifi was not so good which was important because I was there on business.
Mark, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel absolutely exceeded our expectations. The room was a little small by American standards, but more than made up for it with the gorgeous decor and ammenities.The staff was exceptionally friendly and accommodating, helping us with tours, transportation and places to go that were within walking distance. The breakfast buffet had something for all tastes. If we go back to Hanoi again, we will definitely stay there.
Jeanie, 3-night romance trip
Verified Expedia guest review

2/10 Poor

We have rented a bike on our very first day. First day we parked our bike at the hotel with no issues however upon parking on the second night, the hotel bellboy was rude that telling us they dont provide parking for guest and telling us he doesn't know anyrhing and refer us to the receptionist, the receptionist told us that we cant parked our bike and need to park s ok somewhere else, we then ask to speak to the hotel manager and he just give us a name card. I am disappointed with the service that the hotel provided and wont recommend friend to stay un this hotel in future.
Tan, 2-night romance trip
Verified Hotels.com guest review