The Constance

Photo gallery for The Constance

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Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of The Constance

The Constance

3.5 star property
3.5-star hotel in Lenox

8,0/10 Very good

50 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
Main amenities
  • Daily housekeeping
  • Air conditioning
  • Library
  • Concierge services
  • Wedding services
  • Limited hour front desk
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Tanglewood Music Center - 2 min drive

Getting around

  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive
  • Hudson, NY (HCC-Columbia County) - 48 min drive
  • Albany Intl. Airport (ALB) - 63 min drive
  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield Station - 15 min drive

About this property

The Constance

3.5-star hotel
The Constance provides a library and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Wedding services, smoke-free premises, and express check-out
  • Concierge services
  • Guest reviews say good things about the helpful staff and WiFi
Room features
All guestrooms at The Constance offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Daily housekeeping and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowshoeing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Wedding services

Facilities

  • Library

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

State tax ID - C0005001520

Also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance Hotel
The Constance Lenox
The Constance Hotel Lenox

Frequently asked questions

Does The Constance offer free cancellation for a full refund?
Yes, The Constance does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Constance?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Constance?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Constance?
Sorry, there's no onsite parking at The Constance.
What are the check-in and check-out times at The Constance?
You can check in from 3 PM - 11:00 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at The Constance and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowshoeing, and return when the snow melts for cycling and hiking.
Are there restaurants at or near The Constance?
Yes. Nearby restaurants include Olde Heritage Tavern (3-min walk), Patisserie Lenox (4-min walk), and Alta Restaurant & Wine Bar (5-min walk).
What's the area around The Constance like?
The Constance is a short 11-minute walk from Shakespeare and Company and 2 minutes' walk from Lenox Library.

Overall score and ratings

8,0

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

8,0/10

Amenities

7,6/10

Property conditions & facilities

7,3/10

Eco-friendliness

10/10 Exceptional

Larry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Veronica, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dale, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely property. Very kind staff. Having to register at one property while staying at another was a bit confusing. But ultimately not a big deal. Wish we could have stayed longer.
PAUL, 1-night family trip
Verified Travelocity guest review

8/10 Very good

Lovely old inn right in the center of Lenox. Lots of character and a great location with lovely staff who made us very welcome. My only criticism is that it would have been nice to have tea and coffee making facilities in the room rather than in the lobby.
Katherine, 1-night romance trip
Verified Expedia guest review

8/10 Very good

This was a lovely place to stay for 2 nights. Very quiet, with pleasant staff. Our room was gorgeous; only complaint I have is that our bathroom fan had a slight leak one night but I assume that comes with having an old property. Also, the "Berkshire View" was a tad misleading...there was kind of a view but we had chosen the room due to the name, assuming there would be a full view of the mountains. Overall I recommend this beautiful place, and will most likely come back again!
Elise, 1-night romance trip
Verified Expedia guest review