8/10 Very good
24 October 2020
Nice but a little expensive but not COVID safe
We had to check in at 1:30 in the morning and they were very helpful when we rang confirming entry codes and where to locate our keys. The hotel was clean and tidy and friendly but a little tired in places for the money we paid. We could select some U.K. channels on the TV which was nice. From a COVID point of view there were signs saying masks were obligatory and there were a few bottles of sanitiser around but there were also leaflets laying around which wouldn’t be there in the U.K. and the buffet breakfast had exposed foods which anyone could cough or breathe over including cereals and soft fruit so we were limited to eating the bread and pastries which were brought to the table and yoghurt which was a shame as we had a long hard day ahead of us. There was a limit of two people at the buffet at a time but this wasn’t enforced and people were not seated two metres apart. And there were silly things that are easy fixes like the man on reception took my credit card from me and put it in the machine himself when he shouldn’t have touched it and the keypad wasn’t cleaned so generally a lack of insight which I imagine extends across all departments in the hotel. We cleaned our hands every time we touched any door handle or tap or the kettle as we didn’t feel COVID safe. So I would certainly not stay at this hotel again during the Covid crisis but i probably would afterwards if it was sensibly priced.
Sam, 1-night business trip
Verified Hotels.com guest review
