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Mountain hotel in Castro with spa and indoor pool
We stayed at the resort just as the COVID-19 pandemic was occurring. We found the hotel…
Mar 14, 2020
Views were amazing, people very friendly, excellent service.
Feb 9, 2020
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Airport shuttle service is offered for an extra charge of CLP 25000 per person
Dial-up Internet access is available in guestrooms for an extra charge
Casino shuttle and shopping center shuttle service is offered for an extra charge
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Hotel is set up above the tree tops across from Castro. It takes about 15-20 minutes depending upon traffic in town. Road to the hotel for about 2 km is a one lane gravel road that has some fast twists and turns. Nothing your car can't handle, but good to know about ahead of time. They have a really nice breakfast in the mornings and I would absolutely recommend the hotel for dinner as well. While dinner is not included, food was delicious and after a long day you probably do not want to venture out to dinner and come back on the narrow roads.
Douglas, 1 night trip, Jan 6, 2020
Verified Hotels.com guest review
A very relaxing family stay in one of the two-bedrooms palafito! Beautiful scenery, wonderful service!
2 night family trip, Dec 31, 2018
Verified Expedia guest review
La vista impresionante ,buena la calefacción, encontré chicas las habitaciones y para mi falto tv
Jose, 2 night trip, Jun 26, 2019
Verified Expedia guest review
alejandro, 7 night family trip, Mar 27, 2019
Verified Hotels.com guest review
Hotel bacana em um local muito bonito. Tem umas trilhas bem legais para fazer. Vista linda do restaurante. Quarto confortável. Café da manhã bom para o padrão chileno. O restaurante do hotel tem bons pratos. O staff foi simpático e prestativo.
Renata, 6 night family trip, Oct 27, 2018
Verified Hotels.com guest review
Todo muy bien, el hotel está en una ubicación privilegiada y el personal es muy amable. La única consideración a tener es el tipo de viaje que se realice, ya que las habitaciones no tienen buena insonorización y se escucha cuando la gente camina por el pasillo o cierra una puerta, lo que a nosotros no nos molesta, pero porque viajamos a pasear, pero si se quiere ir a descansar quedándose en la habitación, puede ser un problema, lo que hay que tener en cuenta antes de decidir.
Juan Ignacio, 4 night family trip, Sep 15, 2018
Verified Hotels.com guest review
Paquita, 3 night family trip, Mar 11, 2019
Verified Hotels.com guest review
Olivier, 3 night family trip, Sep 19, 2018
Verified Hotels.com guest review