Guests
All properties in Kooralbyn, Queensland, Australia

The Kooralbyn Valley

Mountain hotel in Kooralbyn with 3 restaurants and 2 outdoor pools

  • Free WiFi and free parking
From
ZAR 1,697

Image gallery

  • Pool
  • Pool
  • Penthouse Lower - Balcony
  • King Family Suite Valley View - Living Room
  • Pool
Pool. Image 1 of 57.
1 / 57Pool
1 Routely Drive, Kooralbyn, 4285, QLD, Australia
6,8.Good.
  • The place is spectacular. Many options of things to do even if you don't play golf that…

    Jul 16, 2021

  • There was no hot water Wasnt cleaned Rooms are small

    Jun 11, 2021

See all 117 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham), Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 100 guestrooms
  • Daily housekeeping
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Rathdowney Information Centre & Historical Museum - 14.8 mi / 23.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Queen Twin Golf Course View
  • King Family Suite Golf Course View
  • Penthouse Lower
  • Penthouse Upper
  • Presidential Studio Suite
  • King Family Suite Valley View
  • Queen Twin Valley View
  • Packer Lodge
  • Golf Holiday Package - 2 Free Rounds - Twin Room

What’s around

Landmarks

  • Rathdowney Information Centre & Historical Museum - 14.8 mi / 23.8 km

Getting around

  • Coolangatta Airport (OOL) - 88 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
map
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1 Routely Drive, Kooralbyn, 4285, QLD, Australia

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Volleyball on site

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Digital TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Spring Waters Health Club has 4 treatment rooms including rooms for couples. Services include massages and manicures and pedicures. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Lilies Restaurant & Bar - Overlooking the golf course and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Ringtails Cafe & Bar - This poolside café serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

The Country Club Pavilion - Overlooking the golf course and garden, this gastropub specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Volleyball on site

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 22.00 for adults and AUD 11.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 189 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge

Children & extra bedsPay at property

  • Cribs/infant beds are available for AUD 10.0 per night

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 9:30 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • Ecolab (3rd party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Ramada Kooralbyn Valley
  • The Kooralbyn Valley Kooralbyn
  • Ramada Resort Kooralbyn Valley
  • The Kooralbyn Valley Hotel Kooralbyn
  • The Kooralbyn Hotel Beaudesert
  • Ramada Resort Kooralbyn
  • The Kooralbyn Valley Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Kooralbyn Valley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
  • Yes, an airport shuttle is available. The charge is AUD 189 per vehicle one way.
  • Have fun with onsite activities like mountain biking, volleyball, and hiking, and practice your swing at the golf course. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. The Kooralbyn Valley also has 2 outdoor pools, 3 bars, and a 24-hour fitness center, as well as an arcade, a picnic area, and a garden.
6,8.Good.
  • 8,0.Very good

    Not good enough

    Really great hotel. very clean and tidy. Beautiful grounds but in the middle of nowhere. The service was seriously lacking in that there was only a quarter roll of toilet paper for four people overnight. When i requested more i was told to come to reception to collect it. We had to take our own luggage to our room. When i booked hotels.com said 20 minutes from our Boonah - we went for the weekend for the Clydesdale spectacular. It took us one and a half hours to get to the hotel. Very disappointed in time difference. The restaurant left a lot to be desired. Long time for food to arrive. Desert was ordered without passionfruit. It came with passionfruit. When i questioned it i was told lucky it was just on the side and not over the desert. Really. Not good enough.

    Lynette, 1 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Older building outside but rooms nice inside. Friendly staff.

    1 night family trip, Jun 4, 2021

    Verified Wotif guest review

  • 8,0.Very good

    it had i nice wilderness atmosphere

    1 night romance trip, May 27, 2021

    Verified Wotif guest review

  • 4,0.Fair

    I liked the comfy beds, fluffy pillows, free breakfast and access to mountain bike trails. I did not like the state of the resort, the run down tennis courts and putt putt - they really need to bull doze these areas and start again. The rooms have a dirt garden with shards of what looks like asbestos amongst it. I think the staff try hard but are limited by funds available for maintenance.

    1 night romance trip, May 21, 2021

    Verified Wotif guest review

  • 8,0.Very good

    The location of motel in the valley. Fantastic to wake up and watch the kangaroos on the golf course.

    3 night romance trip, May 20, 2021

    Verified Wotif guest review

  • 8,0.Very good

    Its a little run down and the room itself had mold spore due to weather/lack of cleaning but otherwise its a beautiful place to stay. The grounds are amazing as are the views. The pub is classic in its old age and done amazing meals. We enjoyed the mini golf and walking around the grounds with the kangaroos and other wildlife. Was a nice little getaway from the big city.

    2 night family trip, May 14, 2021

    Verified Lastminute guest review

  • 2,0.Poor

    Revived a phone call asking where we were as check in closed at a set time. Was upset by this as we had called earlier this day as we wanted to confirm our booking was correct. Was advised at that time when check in closed. We assured staff we would be there before then. Rushed through check-in due to the appearance that staff wanted to go home. No staff on site overnight. Had water leak in ceiling of bathroom next to toilet. Had not enough towels for guests staying. Ants in room. Pillows not neck friendly. Egg in the kettle. The terrible first night. Seen reception second day was meet with rude and non caring reception staff. Felt it was an inconvenience to her. Maintenance staff was present and wanted to know more but was shut down by reception staff. Got moved from room to a second room. Was a little better as no leak. Both rooms dated and lacked any modern touches apart from a smart tv. Cleaning staff on second morning were nice. Explained what had happened and they got extra towels cups and glasses for us so we did not need to share. Spent the day away from so called resort as it didn’t feel welcoming. Returning in mid afternoon was greater with “ are you a guest” not even a hello or welcome. Poor form considering we had been moved from our original room due to there lack of care to start with. Tried one of the facilities near by the mini putt course next door to the tavern. Like the whole facility need major improvement. Staff at tavern were great and welcoming.

    2 night family trip, May 2, 2021

    Verified Wotif guest review

  • 6,0.Good

    The resort is in need of refurbishment. Rooms were okay though. Beds comfy and clean with exception of a little mouldy grout in shower. On the whole l'd say stay there if you like golf or rowing and please do so as the town of Kooralbyn would not exist without this resort, so people, support Kooralbyn and stay. Evening buffet very disappointing but breakie good.

    3 night trip, Apr 29, 2021

    Verified Wotif guest review

  • 8,0.Very good

    This resort needs a lot of upkeep, it has been neglected for some time. The bed was comfortable and the view was great. The food was delicious especially breakfast however the service was some what slow at lunchtime. The wedding we attended was beautiful however the guests were left with little direction on what was happening on where to go and when. we stayed in the upper penthouse and it was pleasant however over priced as the general wear and tare of the room and it’s fittings was less than desirable, laminate coming off the table and the table coming off the wall we’re just a few things that come to mind. Over all our stay was pleasant however we will not be returning unless prices come down or extensive And much needed renovations are carried out

    2 night trip with friends, Apr 29, 2021

    Verified Wotif guest review

  • 8,0.Very good

    Kooralbyn was clean & had everything we needed. . The staff were always helpful & friendly. The building was a little dated and in need of refurbishment and the design of the rooms was not the most convenient and the bathroom & shower potentially dangerous for the elderly . Otherwise our stay was great.

    3 night trip with friends, Apr 29, 2021

    Verified Wotif guest review

See all 117 reviews