Crowne Plaza Hefei, an IHG Hotel

Photo gallery for Crowne Plaza Hefei, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Hefei, an IHG Hotel

Crowne Plaza Hefei, an IHG Hotel

4.5 star property
Luxury hotel in Shushan with indoor pool and bar/lounge

9,2/10 Superb

71 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Building A, No.598 Huangshan Road, Hefei, Anhui, 230088
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Shushan

Getting around

  • Hefei (HFE-Xinqiao Intl.) - 31 min drive
  • Hefei South Railway Station - 17 min drive

About this property

Crowne Plaza Hefei, an IHG Hotel

Located near a train station, Crowne Plaza Hefei, an IHG Hotel is a great choice for a stay in Hefei. Guests can indulge in massages or hydrotherapy, and Fiesta Cafe, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and airport proximity get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 523 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Fiesta Cafe - This restaurant serves breakfast, lunch, and dinner.
Yu Gong - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Girll - This restaurant serves dinner only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 100 per person (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hefei
Crowne Plaza Hotel Hefei
Hefei Crowne Plaza
Crowne Plaza Hefei China - Anhui
Crowne Plaza Hefei Hotel

Frequently asked questions

Overall score and ratings

9,2

Superb

9,1/10

Cleanliness

8,8/10

Staff & service

8,7/10

Amenities

8,9/10

Property conditions & facilities

10,0/10

Eco-friendliness

10/10 Exceptional

very nice
Pool was clean food was nice Check in was good room was clean
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

f912 Great hotel
Pool was nice. Food was good. Upgrade was given . Lots of promotions here too if you read the coupons on the desk for lunch or evening dinner
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Intech, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Great hotel but needs attention to the details
Usually a great experience staying at Crowne Plaza Hefei but this time service seems to have dropped. Eg my bathroom lights didn't work. Also when I ordered fish and chips for dinner I only received fish fingers. No chips or fries. A little disappointed.
Mohammed Naeem, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Solid 4.5 star hotel
Solid 4.5 star hotel. Breakfast had nice choices and was consistently good. Club room lounge was a nice perk and a good placecto enjoy a quiet meal
Neil, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location is very close to the subway and famous malls.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Our arrival was delayed a day and a half due to inclement weather in Montreal. Staff held our room and a 4 am check in went flawless.
5-night trip
Verified Orbitz guest review