Grand Hotel

The staff are absolutely fantastic, Friendly and helpful. The hotel has a great location close to many tourist sites. It’s old-fashioned in a nice way. There are good restaurants nearby too. The hotel breakfast could be improved. My silver necklace disappeared and the staff could not have been more helpful, even searching through the garbage. It then turned out – to my huge embarrassment – that I had put the necklace in a suitcase I’d left in a different location. My heartfelt thanks to everybody

It was a grand experience,for the location.the architecture.I do nt think it's expensive if we are thinking in that direction .Breakfast was okay. Building is too old,so it's got a charm.dont expect a swift Mitsubishi elevator,it's antique.,perhaps imported from England in the 19th centuary.some of the employees are too good,with some exception.For me it was a different experience,having stayed in mumbai for almost a year,it's a different face of the big city

Good clean hotel, i booked a day before this may the reason price was on higher side, as told by staff 98yrs old, but was clean and well maintained. Staff were good, not use food so can't comment on food, quite place, bit far from airport, for holidays good.

Pros - near to downtown attractions , staff is attentive Cons - Bare minimum amenities, rooms are basic , for the price expected better rooms , the room entry key was not working and every time we had to call for someone to reset the room key reader ( management gave us a different room the next day but we d

Great place to stay for going back in time. Good facilities and lovely buildings all around.

Great area in Fort, very quiet. The staff was very very good. Truly enjoyed our stay. Know that its a hotel operational since 1926 so it can feel a bit dated but it is truly comfortable.

Spring mattresses was uncomfortable and not in good condition , there was no washroom door mat no ventilation in washroom and Air conditioner was too noisy . they were kept water bottle ,tea bags , milk and sugar pouches very few only 2-3 each days , it was very disappointing to us . Location wise best and staff also very nice speaking and helpful.

The property is situated in a lovely quiet part of Mumbai and within easy walking distance to most of the major sights and shops although taxis were available at all times if you needed to go further afield. The hotel staff were efficient, attentive and helpful and the room service excellent. My room had all the facilities I needed for a five night stay and I had lovely views of the harbour. I will definitely be staying at The Grand Hotel again on my next visit to Mumbai.

Excellent location. Quiet and neat neighbourhood. Great connectivity with VT local station nearby. 24 hrs good availability of local cabs and Ola / Uber. A lot of popular local eateries in the vicinity. Hygeine, room service, checkin, housekeeping services are all top notch and non fussy. The buffet breakfast is good for on the go husiness travellers, however the choices could be a little more elaborate. All in all it was an excellent stay and would surely go back again without looking at amy other options again. Highly recomended.

I loved the Art Deco charm of the building, the interior, the fittings, the colonial era elevator/lift, the dedication professionalism and friendliness of all the staff, the quiet location, the ease of access to places of historic interest, the whole ambience and experience.