Canal Quays Luxury Apartments

No hot water in the apartment

Stunning apartment and great value for money. Perfectly positioned too. Just missing a dishcloth and sunlight liquid! But would definitely recommend and go back again.

We had an amazing stay at the Canal Quays, excellent location, and the apartment was comfortable and clean.

The apartment and the serenity of the place makes it ideal for a professional/business visit. My stay was eventless ad very safe and quiet.

Very well situated in the Waterfront.

We were allocated an apartment in Harbour Bridge and I would certainly not call the apartment luxurious. Blinds had rather large gaps between which allowed a lot of light in. Lots of road noise in the apartment.

We stayed in the 2 bedroom executive. The apartment was spacious...the lounge area needs a bit of upgrading... the layout/furnishings was not the same as the photo gallery on the website. I felt like I had been given the 2 bedroom standard. The towels were old and we did not get a new supply of towels on the Saturday. The house keeping staff Sunday were friendly. Overall a spacious and good located apartment.

the spoil is the service, to begin with, they have a very small room where "Home from Home" operates from, it doesn't give you the feeling that you dealing with efficient management team, secondly they are not local so language barrier is another challenge. Lastly, no-one, I mean NO-ONE will help you on this property if you walk into one office 'the hotel' for example and you need to check into the apartments, good luck, they will tell you, this is the hotel and go find the apartment, though they are on the same premises. It all boils down to is "Gorgeous Place" but BAD SERVICE.

The apartment was a pleasure to stay at - all the creature comforts you need to make your stay as pleasurable as possible. So clean and tidy, the wi-fi was reliable and fast.

Very pleased with our stay here. The best part of our stay was the service we received from the lady who runs the front desk (I am upset with myself for not remembering her name, and I asked too). She responded to all of our questions and requests with lightning speed and went above and beyond to answer our questions and put us in contact with other great professionals, tours and guides around Cape Town. She recommended great hotel transfer drivers, day tour guides, restaurants and even helped us with shopping. Well located (walkable to waterfront, downtown etc). Easy über rides to all locations. Property was in great condition. Did not use the pool area as we were busy exploring Capetown. Housekeeping, front desk & security were great.