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Sheraton Sanya Haitang Bay Resort

Photo gallery for Sheraton Sanya Haitang Bay Resort

Beach nearby
View from room
Down comforters, minibar, in-room safe, desk
4 restaurants, international cuisine
Lobby

Overview of Sheraton Sanya Haitang Bay Resort

Sheraton Sanya Haitang Bay Resort

4.0 star property
4-star resort with full-service spa, connected to the convention center, near Wuzihzhou Island Beach
8,2 out of 10 Very good
8,2/10 Very good

28 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
No. 76 Haitang Beilu Haitang Bay, Sanya, Hainan, 572013
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • Free shopping center shuttle
  • Health club
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • In Haitang District
  • Yalong Bay - 24 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 48 min drive
  • Free airport shuttle
  • Free shopping center shuttle

Restaurants

  • 龙福缘渔村 - 6 min drive
  • 海天一色餐厅和酒吧 - 16 min walk
  • Fruitdrinks - 5 min drive
  • 揽月海鲜餐厅 - 13 min walk
  • 萨斯贝卡烧烤西餐厅 - 7 min drive
Map

About this property

Sheraton Sanya Haitang Bay Resort

Sheraton Sanya Haitang Bay Resort is a great choice for your beach stay in Sanya, putting you near activities like scuba diving. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Serving international cuisine, Feast is one of 4 restaurants. Other highlights at this upscale resort include a rooftop terrace, a free airport shuttle, and a free kid's club. Fellow travelers say good things about the helpful staff.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 500 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle from 9 AM to 9:30 PM*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Beach club (surcharge)
  • Hiking/biking trails
  • Beach access
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (38750 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 5 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 8 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Feast - This restaurant specializes in international cuisine.
Steam N Spice - This restaurant specializes in Chinese cuisine.
Yue - This restaurant specializes in Chinese cuisine.
Inazia - This restaurant specializes in Asian cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 238 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CNY 408.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Haitang
Sheraton Haitang
Sheraton Haitang Resort
Sheraton Sanya Haitang Bay
Sheraton Sanya Haitang Bay Resort
Sheraton Sanya Haitang Bay Resort Hainan
Sheraton Haitang Bay Resort
Sheraton Haitang Bay
Sheraton Sanya Haitang Bay
Sheraton Sanya Haitang Bay Resort Sanya
Sheraton Sanya Haitang Bay Resort Resort
Sheraton Sanya Haitang Bay Resort Resort Sanya

Frequently asked questions

Does Sheraton Sanya Haitang Bay Resort offer free cancellation for a full refund?
Yes, Sheraton Sanya Haitang Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Sanya Haitang Bay Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Sanya Haitang Bay Resort?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Sheraton Sanya Haitang Bay Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Sanya Haitang Bay Resort?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Sheraton Sanya Haitang Bay Resort?
Yes, a free airport shuttle is available from 9 AM to 9:30 PM.
What are the check-in and check-out times at Sheraton Sanya Haitang Bay Resort?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Sanya Haitang Bay Resort and nearby?
Have fun with onsite activities such as hiking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Sheraton Sanya Haitang Bay Resort also has a waterslide and a 24-hour fitness center, as well as an arcade and a garden.
Are there restaurants at or near Sheraton Sanya Haitang Bay Resort?
Yes, there are 4 onsite restaurants, featuring international cuisine.
Does Sheraton Sanya Haitang Bay Resort have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8,2

Very good

8,5/10

Cleanliness

8,0/10

Staff & service

6,0/10

Amenities

8,5/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

10/10 Exceptional

April, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay In Sanya
Wonderful trip with my family of 5 to Sanya. The staff is as amazing and checked on us daily. The food was delicious and New Years Eve did not disappoint. My only recommendation is that they stock the bars with more cold drinks. We had to walk to get sodas that they happened to have. No coke and just a variety of coldish cans of sodas. Otherwise a fabulous trip!
Laurie, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff was friendly but only some of them spoke English or used a translator app for communication; all staff should be able to speak English. At least some of the amenities should be listed in English, with pictures, this would help immensely. The jacuzzi was not warm at all, but it lists the jacuzzi as an amenity. The towel caddy was not stocked so you needed to walk to the other pool to get towels, which was inconvenient. The swim up bar was never open and there was no wait staff servicing the pool area. The drink list included Margaritas, but the bartender did not know how to make them properly at all. Also, they do not have Chardonnay available, which should be a standard offering; the wine list was pretty much non-existent. The Guest Services Manager Erik was very nice and helpful; he was able to help us with internet access and advise us on local areas to visit. The gift shop had nothing with the name of the hotel and Sanya, no t-shirts or stuffed animals or anything else to showcases the location. The kids always like souvenirs that show where they have been. The property is beautiful and the gym is really nice too. Everything is clean and kept up nicely.
8-night family trip
Verified Expedia guest review

8/10 Very good

Loraine, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

wei ning, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Excellent hotel but pricey restaurants
Everything was very good. Menu price for restaurants within the hotel was extremely overpriced comparing to other hotels at similar class. For instance, a bowl of beef noodle cost RMB98 which the amount of beef was minimal. Buffet breakfast price is set at RMB195/person approximately.
Verified Hotels.com guest review

6/10 Good

Not surprise!
The hotel is in good shape and good maintenance. Most of the staff are friendly but the HR still have a lot in training. The swimming pool is far to shallow for tropical weather. It is in fact a big bowl of hot soup all day!
Verified Hotels.com guest review

8/10 Very good

Nice hotel, service so so
The service is not great but all the rest it is. Very unexperienced personnel.
Verified Hotels.com guest review

8/10 Very good

Fantastic Family Getaway
Perfect lodging to experience the beautiful shoreline of Sanya. It has plenty of recreational amenities and F&B outlets to fulfill the needs of family especially for younger kids.
Verified HotelClub guest review

10/10 Exceptional

Melody, 1-night business trip
Verified Hotels.com guest review