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Overall score and ratings

8,0

Very good

8,3/10

Cleanliness

8,1/10

Staff & service

7,2/10

Amenities

7,9/10

Property conditions & facilities

10/10 Exceptional

Paradise at Ombak Sunset
We arrived to a very warm welcome. The beautiful hotel had suffered badly in 2019 with the earthquake and they have done amazingly well to get it back to its former glory. The staff are warm and friendly and nothing is too much trouble. We had five days here and wished we could have stayed another five. The hotel is situated in a prime position to see the sunset. The pool is as warm as a bath and such a leisurely vibe about. The gardeners work very hard to make sure the place looks like the tropical paradise it is. We stayed in the garden bungalows which are amazing like being in your own private Balinese house. The outside bathroom is lovely but as we are there in the rainy season of course there are many mozzies. The hotel sprays regularly and provides insect repellents and plug in . Breakfast was varied but would have preferred to be able to make my own tea as I found it too weak and tasteless. I had my own tea bags but no hot water I suppose I could have asked but really boiling water is necessary and it wouldn’t have been boiling if they had to bring it to me.
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Paul, 4-night trip
Verified Hotels.com guest review

6/10 Good

I stayed at this hotel on a recommendation from a few years ago and sadly the hotel facilities were not as I had hoped. While I can see that the location has a lot of unrealised potential, the price to stay here was not reflective of the current state of the hotel. We were very disappointed that there was no restaurant on site and the bar was only open by the pool. Since there was little to do around the hotel, we rented bikes from the hotel to get to the other side of the island where all the restaurants, scuba diving and snorkelling tours leave from. The "road" is in very rough shape, filled with potholes and is shared by bikes, pedestrians and horse buggies, and it is not lit should you brave riding your bike at night like we did! All in all it was quite the experience on Gili T!
4-night romance trip
Verified Expedia guest review

8/10 Very good

I like the atmosphere and the hotel design which is so comfortable and luxury but the location is a bit too far from the island center also there is a lot of mosquito especially in the opened roof bathroom style so they should have some mechanic to prevent the mosquito and other insects. The staffs were very nice and helpful.
1-night trip with friends
Verified Expedia guest review

6/10 Good

It's not worth it
The hotel is nice, the beach is not private as mentioned in Hotels.com. It was full of people from outside the hotel and many people selling things and offering pictures and excursions. Not the best experience when you want to just relax on the beach. Breakfast is really bad and the service also. Please see the picture of a dead mosquito in the cheese during breakfast.
José, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great experience. Staff was really nice and friendly. I really appreciate a little birthday cake that I received after I mentioned to one of the staff members. I think it was really thoughtful and lovely gesture. Also, the cleaning team are lovely people, taking care of details to make you feel comfortable and welcome.
J E, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacob, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was wonderful & very helpful!
Amanda, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Do not stay here. The staff was very inattentive to any of our needs. The resort itself is overrated and overpriced. It is far away from the central area. Arriving there we expected to be attended to, but ended up having to do things our selves such as fetching pool towels. The staff weren’t very friendly nor welcoming. The room itself is in dire need of renovation. The closet doors and cabinets were falling apart. The beach itself was disappointing. There was coral everywhere and the only reason the resort is popular is due to the beach swings which are open to the public. Overall, please save your money and stay at another resort.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful hotel but be mindful of coral
The hotel has an amazing pool and the views are breathtaking, we got a very spacious private bungalow which was very comfy but had an outdoor toilet and shower which was cool during the day but a little scary at night! The beach is stunning but it all coral so be careful with your feet and you can’t swim in it. Quieter side of the island so nice and romantic
Carolyn, 3-night trip
Verified Hotels.com guest review