CIQALA Luxury Suites

Photo gallery for CIQALA Luxury Suites

Primary image
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Presidential Suite | Living area | LCD TV

Overview of CIQALA Luxury Suites

VIP Access

CIQALA Luxury Suites

4.0 star property
4-star hotel with outdoor pool, near Puerto Rico Convention Center

7,0/10 Good

1 002 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
752 Manuel Fernandez Juncos Ave, San Juan, 00908
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Terrace
For families
  • Children stay free
  • Microwave
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Santurce
  • Puerto Rico Convention Center - 12 min walk
  • Condado Beach - 18 min walk
  • Casino del Mar at La Concha Resort - 24 min walk
  • Pan American Pier - 3 min drive
  • Port of San Juan - 5 min drive
  • Jose Miguel Agrelot Coliseum - 10 min drive
  • Carolina Beach - 6 min drive
  • Fort Buchanan - 9 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
  • Free beach shuttle

About this property

CIQALA Luxury Suites

4-star hotel in the heart of Santurce
CIQALA Luxury Suites is located close to Condado Beach, and provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. The onsite Caribbean cuisine restaurant, Our SP Floor Lounge, features ocean views and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An elevator, multilingual staff, and a front desk safe
  • Concierge services, tour/ticket assistance, and wedding services
  • Guest reviews speak highly of the family-friendly amenities and quiet location
Room features
All guestrooms at CIQALA Luxury Suites boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • HDTVs with cable channels
  • Microwaves, coffee/tea makers, and daily housekeeping


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 8 floors


  • Check-in time from 4:00 PM - 6:00 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options


  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Free beach shuttle
  • Beach nearby

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available


  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Microwave


  • Daily housekeeping
  • In-room safe

Special features


Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Fees & policies


  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
Ciqala Hotel San Juan
CIQALA Luxury Suites Hotel
CIQALA Luxury Suites San Juan
CIQALA Luxury Suites Hotel San Juan

Frequently asked questions

Does CIQALA Luxury Suites offer free cancellation for a full refund?
Yes, CIQALA Luxury Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at CIQALA Luxury Suites?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at CIQALA Luxury Suites on 24 October 2022 start from R3 781, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at CIQALA Luxury Suites?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at CIQALA Luxury Suites?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at CIQALA Luxury Suites?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per day, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at CIQALA Luxury Suites?
Yes, there's free self parking.
What are the check-in and check-out times at CIQALA Luxury Suites?
You can check in from 4:00 PM - 6:00 AM. Check-out time is 11 AM.
Is there an onsite casino at CIQALA Luxury Suites?
No, this hotel doesn't have a casino, but Sheraton Casino (12-min walk) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
What is there to do at CIQALA Luxury Suites and nearby?
CIQALA Luxury Suites has an outdoor pool.
Are there restaurants at or near CIQALA Luxury Suites?
Yes, Our SP Floor Lounge offers alfresco dining, Caribbean cuisine, and ocean views. Nearby restaurants include Osaka (5-min walk), Masafina (6-min walk), and La Pradera (6-min walk).
What's the area around CIQALA Luxury Suites like?
CIQALA Luxury Suites is a short 18-minute walk from Condado Beach and 12 minutes' walk from Puerto Rico Convention Center. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

ANGEL, 2-night trip
Verified guest review

10/10 Exceptional

Ramón, 3-night family trip
Verified guest review

6/10 Good

Okay for the price.
Hotel staff was great. Very nice hotel. The dislikes were a noisy bar next door and missing black out shade in room. Not the best nights of sleep.
Jason, 2-night trip
Verified guest review

6/10 Good

The place looks so much different than what shows in picture. They are still using Styrofoam cups.
Regina, 2-night trip
Verified guest review

4/10 Fair

Sakina, 1-night trip with friends
Verified guest review

6/10 Good

The room was nice and all but they claim they only had 2 housekeepers for 28 rooms. The pool was Okk for pictures ONLY. I put my sign in my door for house keeping but they didn’t refresh anything I still had to go to the front desk for towels and washcloths sadly. Overall I enjoyed my stay but you B only get the complimentary breakfast if you turn the paper in at the front desk Night before crazy I know but it’s a nice friendly place to stay
KenTiara, 4-night trip with friends
Verified guest review

2/10 Poor

HERAZ, 4-night trip
Verified guest review

10/10 Exceptional

Brandy, 1-night family trip
Verified guest review

6/10 Good

Dewayne, 4-night trip
Verified guest review

4/10 Fair

Cannot recommend
Hotel looks nice from the outside and in lobby. The issue was in the room. Even though it is de ently decorated and has plenty of space, it was not very clean. Specifically the area behind the bed, the sofa bed and the mattress of the sofa bed was quite stained. The mattress of the main bed was extremely soft, I had to request bed sheets, pillows and towels as there were not enough for the 4 of us. The AC control did not work so the fan ran strongly all night and finally there was the smoke detector light inside the room blinking all night as well. As it was hard wired there was no shutting it off either.
Obin, 1-night family trip
Verified guest review