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Hotel l'Octroi

3.0 star property
3-star hotel in Carcassonne with spa and bar/lounge

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Hotel l'Octroi

Photo gallery for Hotel l'Octroi

Terrace/patio
Front of property
Premium bedding, in-room safe, individually decorated, blackout curtains
Daily full breakfast (EUR 15 per person)
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Hotel l'Octroi

8,2 out of 10 Very good
8,2/10 Very good

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
Map
143 Rue Trivalle, Carcassonne, AUDE, 11000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Seasonal outdoor pool
  • Spa tub
  • Bar/lounge
  • Room service
  • Babysitting
  • Terrace
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Suite

Premium bedding, in-room safe, individually decorated, blackout curtains

Suite

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Large

Premium bedding, in-room safe, individually decorated, blackout curtains

Large

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Deluxe

Premium bedding, in-room safe, individually decorated, blackout curtains

Large Deluxe

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Small

Premium bedding, in-room safe, individually decorated, blackout curtains

Small

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Family Room

  • 18 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Medium

Premium bedding, in-room safe, individually decorated, blackout curtains

Medium

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • Heart of Carcassonne

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 70 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 17 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • Maison du Cassoulet - 6 min walk
  • Restaurant Adelaïde - 7 min walk
  • Le Trouvère - 6 min walk
  • L'Escargot - 7 min walk
  • La Taverne du Chateau - 6 min walk
Map

About this property

Hotel l'Octroi

Located near a train station, Hotel l'Octroi is a great choice for a stay in Carcassonne. Guests can go for a swim in the seasonal outdoor pool, then visit the spa to be pampered with massages. A bar/lounge, a spa tub, and a terrace are other highlights at this Mediterranean hotel.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Access to nearby health club
  • Golfing nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a steam room. The spa is open daily.

Dining

Bar lounge - This bar overlooks the pool.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 9 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 12 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from April to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel l'Octroi
Hotel l'Octroi Carcassonne
l'Octroi
l'Octroi Carcassonne

Frequently asked questions

Does Hotel l'Octroi offer free cancellation for a full refund?
Yes, Hotel l'Octroi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel l'Octroi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel l'Octroi?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hotel l'Octroi?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel l'Octroi?
Yes. Self parking costs EUR 12 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel l'Octroi?
You can check in from 3 PM - noon. Check-out time is 11 AM.
What is there to do at Hotel l'Octroi and nearby?
Hotel l'Octroi has a spa and a seasonal outdoor pool, as well as access to a nearby health club.
What's the area around Hotel l'Octroi like?
Hotel l'Octroi is in the heart of Carcassonne, a short 4-minute walk from Chateau Comtal and 5 minutes' walk from Narbonnaise Gate.

Reviews

8,2

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

8,4/10

Amenities

8,4/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Walking distance to the fortress, many restaurants inside. Modern facility, nice staff
doreen, 1-night romance trip
Verified Expedia guest review

4/10 Fair

When we arrived at this hotel we were told that our reservation had been changed to another hotel further up the town. We had booked a large room with a double and a twin for extra space and comfort. When we arrived at the 2nd hotel we were sent to an annexe across the road from the main part of the hotel. Here we found that the room was a standard double. When I rang reception I was told that this was an upgrade. I informed her that we had booked a large double originally. She was then miraculously able to find such a room quite close to the original room she put us in. We had been traveling since 9 p.m. the previous evening without sleep so this was not the check in we expected
Bart, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really good location for exploring Carcassonne. Staff were lovely and the hotel is quiet and very comfortable.
Laura, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Juliet, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brendan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Modern hotel Steps away from castle. The outside swimming pool is lovely. Very good air conditioning. We are family of three with teenager and the room was very small. We stayed for one night only on our way to south.
Snieguole, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Annamaria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and the hotel staff were very friendly and knowledgeable. Other bonus was having a swimming pool!
2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were friendly and the room was immaculately clean. Aside from breakfast there was no real food service, but there are lots of restaurants in both the old and new towns - although be aware that out of season these generally close around 10pm.
7-night family trip
Verified Expedia guest review