Guests
All properties in Carcassonne, Aude, France

Hotel l'Octroi

3-star hotel in Carcassonne with spa and bar/lounge

  • Free WiFi
From
ZAR 1,679

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 55.
1 / 55Terrace/Patio
143 Rue Trivalle, Carcassonne, 11000, AUDE, France
8,2.Very good.
  • Great location and the hotel staff were very friendly and knowledgeable. Other bonus was…

    Oct 26, 2019

  • The staff were friendly and the room was immaculately clean. Aside from breakfast there…

    Oct 3, 2019

See all 304 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 21 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Seasonal outdoor pool
  • Bar/lounge

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • Heart of Carcassonne
  • Chateau Comtal - 4 min walk
  • Narbonnaise Gate - 5 min walk
  • Carcassonne Medieval City - 5 min walk
  • Aude Gate - 7 min walk
  • Basilica of St. Nazaire and St. Celse - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Large
  • Large Deluxe
  • Suite
  • Medium
  • Small
  • Family Room

What’s around

Landmarks

  • Heart of Carcassonne
  • Chateau Comtal - 4 min walk
  • Narbonnaise Gate - 5 min walk
  • Carcassonne Medieval City - 5 min walk
  • Aude Gate - 7 min walk
  • Basilica of St. Nazaire and St. Celse - 9 min walk
  • Pont-Neuf de Carcassonne - 10 min walk
  • Basilica of Saint-Nazaire - 13 min walk
  • Place Carnot - 19 min walk
  • St. Vincent Church - 22 min walk
  • Parc du Père Noël - 23 min walk

Getting around

  • Carcassonne (CCF-Pays Cathare) - 46 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Carcassonne Station - 24 min walk
  • Couffoulens Station - 10 min drive
  • Pomas Station - 16 min drive
map
See on map
143 Rue Trivalle, Carcassonne, 11000, AUDE, France

At a glance

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per night)
  • Onsite extended parking (EUR 10 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach towels
  • Outdoor seasonal pool
  • Pool sun loungers
  • Full-service spa
  • Number of spa tubs - 1
  • Golfing nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1900
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA CARITA. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

Bar lounge - This bar overlooks the pool.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 12 for adults and EUR 8 for children (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 15 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 5 per pet, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 10 per night
  • Extended parking costs EUR 10 per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from April to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Hotel l'Octroi
  • Hotel l'Octroi Carcassonne
  • l'Octroi
  • l'Octroi Carcassonne

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel l'Octroi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per night. Extended parking costs EUR 10 per night.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
  • Yes, pets are welcome. There's a charge of EUR 5 per pet, per night. Food and water bowls are available.
  • You can check in from 3 PM - noon. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Le Trivalou (5-min walk), Brasserie Cafe Lucien (6-min walk), and Maison Du Cassoulet (6-min walk).
  • Hotel l'Octroi has a spa and a seasonal outdoor pool, as well as access to a nearby health club.
8,2.Very good.
  • 10,0.Exceptional

    A fabulous experience

    A fabulous hotel which is clean and well furnished and has friendly professional staff. Great to have the swimming pool

    Lynda, 1 night trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    When we arrived at the hotel they said they had no record of our reservation through Expedia though my credit card had been charged for the room. I don't know if this was an Expedia problem or the hotel gave our room to someone else. The woman at the desk tried very hard to get to the bottom of this but we had to go to a different and much more expensive hotel.

    1 night family trip, Sep 17, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Very good overnight stay in amazing Carcassonne

    Great location and friendly service. Room was clean, smart and the beds were very comfortable. Would stay again very happily.

    1 night family trip, Aug 26, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The location to the old city of Carcassonne was perfect - less than a five minute walk. The pool was amazing; salt water, perfect temperature. Room was small, but manageable.

    Sara, 2 night family trip, Aug 23, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    What a delightful little hotel just outside the gates to Le Cite. It was perfect for our family with multiple rooms within our accommodation. The small pool was perfect for cooling off in the afternoon and for the children to have a break from walking and history.

    Lucinda, 3 night family trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great location, excellent staff. Very pleasant and accommodating.

    1 night family trip, Aug 5, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Good choice

    Lovely hotel great location. No tea or coffee in room.

    2 night trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Good location, strong AC, quiet, helpful staff. Not so good- no mini fridge in room, room very small and getting to shower in the bathtub involved too much climbing.

    3 night trip, Jul 23, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The staff were friendly, and the location was great. About the only negative was the lack of plugs in the room, which is a must nowadays.

    Tim, 2 night family trip, Jul 14, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Absolutely perfect !

    Absolutely perfect ! Well worth a visit.

    James, 1 night business trip, Jul 2, 2019

    Verified Hotels.com guest review

See all 304 reviews