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Palm Beach Hotel
Beach hotel with private beach, connected to a shopping center, near Kololi Beach
- Free WiFi in lobby
- Collect stamps
- Price Guarantee
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
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Kotu Stream Road, Serrekunda, Gambia
7,4.Good.45 verified Hotels.com guest reviews
Had initial issues with front desk at check in but the manager was later involved and…
Feb 14, 2020
Need tea and coffee and kettle in room also small fridge . Would make it a lot more…
Feb 4, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Gap period enforced between guest stays - 24 hours
- Contactless check-in is available
- Guests are provided with free hand sanitizer
- Pool
- Free WiFi
- Airport transfer
- Air Conditioning
Property highlights
Main amenities
- 165 guestrooms
- Daily housekeeping
- On a private beach
- Restaurant and bar/lounge
- Outdoor pool
- Beach umbrellas
For families
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
What’s around
- On a private beach
- Kololi Beach - 1 min walk
- Tropic Shopping Centre - 32 min walk
- Bijilo Beach - 43 min walk
- Sir Dawda Kairaba Jawara International Conference Center - 45 min walk
- Bijilo Forest Park - 2.4 mi / 3.8 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room
- Superior Double Room, Sea View
What’s around
Landmarks
- On a private beach
- Kololi Beach - 1 min walk
- Tropic Shopping Centre - 32 min walk
- Bijilo Beach - 43 min walk
- Sir Dawda Kairaba Jawara International Conference Center - 45 min walk
- Bijilo Forest Park - 2.4 mi / 3.8 km
- Independence Stadium - 2.4 mi / 3.9 km
- Bakau Beach - 2.8 mi / 4.5 km
- Banjul Beach - 8.1 mi / 13 km
- Cape Point Beach - 4.5 mi / 7.2 km
- Abuko National Park - 7.3 mi / 11.7 km
Getting around
- Banjul (BJL-Banjul Intl.) - 20 min drive
- Airport shuttle (surcharge)
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Kotu Stream Road, Serrekunda, Gambia
At a glance
Hotel size
- This hotel has 165 rooms
- This hotel is arranged over 16 floors
Arriving/leaving
- Check-in time 2 PM-12:30 PM
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Required at check-in
- Cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
Transfers
- Airport shuttle (available 24 hours)*
Parking
- No onsite parking
In the hotel
Food and drink
- Restaurant
- Bar/lounge
- Poolside bar
Things to do
- On private beach
- Beach sun loungers
- Number of outdoor pools - 1
- Beach umbrellas
Working away
- Meeting rooms
Services
- 24-hour front desk
- Tours/ticket assistance
- Laundry facilities
Facilities
- Number of buildings/towers - 2
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
Languages Spoken
- English
In the room
Home comforts
- Air conditioning
- Minibar
Things to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Shower only
Be entertained
- TV
More
- Daily housekeeping
Special features
Dining
Onsite venue - This poolside restaurant specializes in local cuisine and serves lunch and dinner.
Fees & policies
Mandatory feesPay at property
You'll be asked to pay the following charges by the property at check-in or check-out:
The charges below are included in the total price displayed:
- Christmas Eve gala dinner fee for stays on 24 December
- New Year's Eve gala dinner fee for stays on 31 December
Optional extras
- Airport shuttle service is offered for an extra charge of EUR 18 per person (one way)
- Air conditioning is available for an extra charge of EUR 11 per night
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards.
Also known as
- Palm Beach Hotel Serrekunda
- Palm Beach Serrekunda
- Palm Beach Hotel Hotel
- Palm Beach Hotel Serrekunda
- Palm Beach Hotel Hotel Serrekunda
Also known as
- Palm Beach Hotel Serrekunda
- Palm Beach Serrekunda
- Palm Beach Hotel Hotel
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, Palm Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Sorry, there's no onsite parking at Palm Beach Hotel.
- Yes, there's an outdoor pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 2 PM - 12:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
- Yes, there's an onsite restaurant that offers local cuisine and poolside dining. Nearby restaurants include Butchers Shop (2 mi), Darboe (2 mi), and Al Rawshe Lebanese Restaurant (2 mi).
- Yes, an airport shuttle is available. The charge is EUR 18 per person one way.
- Palm Beach Hotel has a private beach and an outdoor pool, as well as a garden.
7,4.Good.45 verified Hotels.com guest reviews
- 10,0.Exceptional
Lovely Hotel
Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Michele, 6 night romance trip, Mar 8, 2019
Verified Hotels.com guest review
- 10,0.Exceptional
Brilliant
Imtiaz, 6 night family trip, Feb 17, 2019
Verified Hotels.com guest review
- 8,0.Very good
Nice hotel on the beach. Real value for money
Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Lamin, 2 night trip, Mar 10, 2018
Verified Expedia guest review
- 8,0.Very good
Nice hotel with some issues
Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
Joshua, 11 night romance trip, Jan 31, 2018
Verified Hotels.com guest review
- 2,0.Poor
Tired hotel lacking facilities
This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
Kenneth, 3 night trip, Jan 30, 2018
Verified Hotels.com guest review
- 8,0.Very good
Enjoyed it very much. Food and entertainment was very good. Price was very reasonable. Will definitely stay there again when I'm back in The Gambia
mr, Other trip, Dec 16, 2012
Verified Hotels.com guest review
- 6,0.Good
The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.
Susan, Family trip, Jan 5, 2017
Verified Hotels.com guest review
- 10,0.Exceptional
smiling even when it was hard to do so
I stayed at Palm Beach Hotel for about 7 nights and it was the best nights that i had.The hotel was my happy place those days. The ac was on the lowest number it could go to and the water for the shower was as cold as i needed. the room was simple but great. the power would go out but only in the mid day so that is when we were gone out and about any ways. we made friends with the front desk fast. the security guards always said hello and have a good day when we entered and left the hotel. they always checked in my brothers whenever they came which was everyday lol. There was breakfast every morning which Arnold is the supervisor of the kitchens and the best he told me to go to a local store that sold American food and he would have them cook it for me and never charged me extra. He was our go to guy when i got hungry. there was a live band at the hotel and everyday they had water polo being played. there was a painter by the pool named Usif (i think that's how you spell it) but he did all of the art work on the hotel. sweet guy we bought 3 pics from him even took pics while he painted them. our room was cleaned every day by the same person. i am happy to say that this hotel is not only a great place to pick but the people who work in it make it even better. this place became my home away from home while visiting The Gambia. Thank you to all who made my trip a happy one.
Raven, Other trip, Nov 13, 2012
Verified Hotels.com guest review
- 6,0.Good
Great location, very friendly, value for money
The Palm Beach is a good holiday and package hotel, not expensive, well located, and excellent value for money. Rooms were large, housekeeping was good - fresh sheets and towels every day, rooms well cleaned, staff very friendly and pleasant. No aircon in rooms, which is OK as long as the nights are cool. No TV in my room despite asking several times. But big screen in lobby bar made up for it. My room was at the back, well away from the pool and the evening entertainment, which I appreciated - although the music stops around 10.30 which is fine. I was impressed with the good security of the hotel and the lovely beach. The only downside was the breakfasts, which can definitely do with improvement (e.g. real coffee, more types of cereal).
PeterT, Business trip, Feb 16, 2014
Verified Hotels.com guest review
- 10,0.Exceptional
Friendly Staff
Staff very friendly and helpful and will recommend your hotel to others.
Mo, Other trip, Sep 30, 2011
Verified Hotels.com guest review