Dream Downtown

Photo gallery for Dream Downtown

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Dream Downtown

Dream Downtown

4.5 star property
Luxury hotel with restaurant, near Chelsea Market

7,2/10 Good

1 005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
Map
355 W 16th St, New York, NY, 10011
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Nightclub
  • Rooftop terrace
  • WiFi in the lobby
  • 24-hour fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Laundry service
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 14 min walk
  • New York University - 15 min walk
  • Madison Square Garden - 17 min walk
  • Washington Square Park - 20 min walk
  • Times Square - 28 min walk
  • Empire State Building - 29 min walk
  • Broadway - 33 min walk
  • Bryant Park - 34 min walk
  • Grand Central Terminal - 41 min walk
  • Radio City Music Hall - 42 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 13 min drive
  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark Liberty Intl. Airport (EWR) - 31 min drive
  • LaGuardia Airport (LGA) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive
  • New York 14th St. Station - 12 min walk
  • New York 9th St. Station - 14 min walk
  • New York Christopher St. Station - 15 min walk
  • 14 St. Station (8th Av.) - 3 min walk
  • 8 Av. Station (W 14th St.) - 4 min walk
  • 18 St. Station (7th Av.) - 8 min walk

About this property

Dream Downtown

Just 1.9 mi (3.1 km) from the airport, Dream Downtown features a nightclub and puts you within a 10-minute drive of Madison Square Garden and 5th Avenue. Guests indulge in massages, then grab a bite to eat at the restaurant. A rooftop terrace, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers like the bar and location. The property is just a short walk to public transportation: 14 St. Station (8th Av.) is 3 minutes and 8 Av. Station (W 14th St.) is 4 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 314 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Covered onsite self parking (USD 60 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2011
  • Rooftop terrace
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Nightclub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 50 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • In-room bottled water
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 20 per night (rates may vary)
  • WiFi is available in public areas for USD 20 per night (rates may vary)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 13 to May 30:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 99 per accommodation, per stay

Parking

  • Covered self parking costs USD 60 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 6:00 PM
  • The seasonal pool is open from May 31 to September 13

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City
Dream Downtown Hotel
Dream Downtown New York
Dream Downtown Hotel New York

Frequently asked questions

Overall score and ratings

7,2

Good

7,9/10

Cleanliness

7,5/10

Staff & service

7,2/10

Amenities

7,5/10

Property conditions & facilities

7,1/10

Eco-friendliness

6/10 Good

It’s okay
It was clean, staff was nice, it wasn’t what we expected at all. The elevators didn’t work, the room didn’t have basic amenities, and you feel the springs in the mattresses. It was basic and for the photos and ratings I expected a much more luxurious & accommodating hotel.
Toshia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

4/10 Fair

Great location, hotel services could be better
The services at the dream have got significantly worse. There's no water in the room, the room has a lot of street noise, you can hear other rooms, elevators, and people in the hall. There's no room service either. The location is good, but the overall experience can improve.
Camila, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Destinee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kim B, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Asher Thierry, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed here twice now and both visits were absolutely fantastic. The hotel is in a great location and the facilities are exactly what we are looking for! The pool for the summer months is a massive plus! Also worth paying the PHD rooftop bar a visit for the outstanding view of the Empire State building!!
Mark, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and cool pool
Enjoyed my stay at this hotel for a business trip with a day added to enjoy NYC. I chose the hotel because of the pool, opting for a room with a balcony view over the pool area. The pool is well kept and stylishly designed. At reception, they explained there were "free swimming" hours from 8 AM- 11 AM, then you needed a wristband for swimming after that through 6 PM, as the bar opens and they become 21+ and welcome non-hotel guests. I had to work during the first day, so hustled down to enjoy the pool at 8 AM but unfortunately everyone staying with kids crowded down at the same time and there was so much splashing and roughhousing that it made it impossible to swim. Then when I checked in that afternoon after my work ended, the pool area was packed, with no seating available... so I didn't get to enjoy that aspect as much as I hoped. I'd love if they added a 21+ hotel guests-only swimming window after 6 PM, to allow adult guests some time to enjoy the pool more safely (in the ongoing pandemic) and quietly, without getting splashed by kids. I was happy with the guest room, which was spacious for a Manhattan hotel. Bed was super comfy, shower pressure and heat were excellent, loved the chainmail shower curtain. Enjoyed having the balcony for fresh air and nice views. Lobby area is cool and well designed, the location is central to so much, including steps from the High Line, Citi bikes, tons of great bars and restaurants.
Melissa, 3-night business trip
Verified Hotels.com guest review