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Dream Downtown

Photo gallery for Dream Downtown

Exterior
Guesthouse Master Bedroom | Minibar, in-room safe, desk, laptop workspace
Seasonal outdoor pool
Room, 1 King Bed (Platinum) | View from room
Bar (on property)

Overview of Dream Downtown

Dream Downtown

4.5 star property
Luxury hotel with restaurant, near Chelsea Market
7,2 out of 10 Good
7,2/10 Good

1 018 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Internet access
  • Restaurant
  • Air conditioning
Map
355 W 16th St, New York, NY, 10011
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Nightclub
  • Rooftop terrace
  • WiFi in the lobby
  • 24-hour fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Laundry service
For families
  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 14 min walk
  • Washington Square Park - 17 min walk
  • Madison Square Garden - 18 min walk
  • New York University - 25 min walk
  • Jacob K. Javits Convention Center - 27 min walk
  • Empire State Building - 27 min walk
  • Times Square - 29 min walk
  • Broadway - 30 min walk
  • Bryant Park - 33 min walk
  • Grand Central Terminal - 41 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 12 min drive
  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark Liberty Intl. Airport (EWR) - 30 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive
  • New York 14th St. Station - 12 min walk
  • New York 9th St. Station - 14 min walk
  • New York Christopher St. Station - 15 min walk
  • 14 St. Station (8th Av.) - 3 min walk
  • 8 Av. Station (W 14th St.) - 4 min walk
  • 18 St. Station (7th Av.) - 8 min walk

Restaurants

  • Lobster Place - 1 min walk
  • Catch Steak - 1 min walk
  • Buddakan - 1 min walk
  • Noir - 1 min walk
  • Stella's Pizza - 2 min walk

About this property

Dream Downtown

Located 1.9 mi (3.1 km) from the airport, Dream Downtown features a nightclub and puts you just a 5-minute drive from 5th Avenue. Guests indulge in massages, then grab a bite to eat at the restaurant. A rooftop terrace, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers like the bar and location. The property is just a short walk to public transportation: 14 St. Station (8th Av.) is 3 minutes and 8 Av. Station (W 14th St.) is 4 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 314 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Covered onsite self parking (USD 60 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2011
  • Rooftop terrace
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Nightclub
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 50 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room bottled water

Optional extras

  • WiFi is available in guestrooms for USD 20 per night (rates may vary)
  • WiFi is available in public areas for USD 20 per night (rates may vary)

Renovations and closures

The following facilities or services will be unavailable from September 12 2022 to May 27 2023 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 99 per accommodation, per stay

Parking

  • Covered self parking costs USD 60 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 6:00 PM
  • The seasonal pool is open from May 31 to September 11

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City
Dream Downtown Hotel
Dream Downtown New York
Dream Downtown Hotel New York

Frequently asked questions

Does Dream Downtown offer free cancellation for a full refund?
Yes, Dream Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dream Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dream Downtown?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 6:00 PM. The pool will be unavailable from September 12 2022 to May 27 2023 (dates subject to change).
Are pets allowed at Dream Downtown?
Yes, pets are welcome. There's a charge of USD 99 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Dream Downtown?
Yes. Self parking costs USD 60 per night.
What are the check-in and check-out times at Dream Downtown?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
Is there an onsite casino at Dream Downtown?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Dream Downtown and nearby?
Dream Downtown has a nightclub and a seasonal outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Dream Downtown?
Yes, there's an onsite restaurant.
What's the area around Dream Downtown like?
Dream Downtown is in Manhattan, a short 3-minute walk from 14 St. Station (8th Av.) and 14 minutes' walk from 5th Avenue. Travelers say this hotel is in a good location.

Reviews

7,2

Good

8,0/10

Cleanliness

7,5/10

Staff & service

7,1/10

Amenities

7,5/10

Property conditions & facilities

7,3/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for modern, progressive people
Very nice, well-designed modern hotel in a great area, at the west center of the downtown. Right by Metro and very close to HighLine. Great for anyone seeking a calm spot surrounded by contemporary/modern architecture but with some action at the rooftop club or its surroundings. Also if you are ,,coffee snob,, you appreciate a lot Starbucks Reserve Roastery literally across the street!
Petr, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer M, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francesca, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Maurice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Dream was dreamy!
We thoroughly enjoyed our stay here. The location was awesome. The staff was very nice. My only complaint was that the closet door was missing in one room (looked like it had been torn off) and there was an overhead light that needed the door closed to turn off. We were able to unplug it but would have preferred the door. Otherwise everything else was awesome!
Susan, 4-night trip
Verified Hotels.com guest review

6/10 Good

Kathrynn, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Very bad experience!
I can’t believe bed sheets shorter than bed, and when I call front desk around 12pm, first front desk agent attitude very mean. I cannot believe about that, he just told me housekeeping stop at 12pm, and I can’t do anything for you, if you want I can send someone to give you new sheets, and you can change it by yourself! That’s ridiculous! This is not my first time live in this hotel, other agents they are very friendly. Also after 1 hours other agent call me back said she changed new room for me, and last black man will send new key for me. When that’s guy come to send key for me, he knock door very heavy! When I open door he doesn’t see anything just throw new key for me and leave, when I ask new room number, he feel very impatient, he said just check your card’s. Finally they use around 1.5 hours to solved this problem for me.
Yang, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Theresa, 2-night trip with friends
Verified Hotels.com guest review