Destination
Guests
All properties in San Antonio, Texas, United States of America

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Suburban hotel with indoor pool, near River Walk

  • Free WiFi
From
ZAR 1,737

Image gallery

  • Pool
  • Pool
  • Living Area
  • Bathroom
  • Pool
Pool. Image 1 of 18.
1 / 18Pool
8,0.Very good.
  • Very clean rooms, nice view of downtown and good staff to help with everything

    May 1, 2021

  • Nice room with sofa couch and kitchenette. Cleanliness 6 out of 10.

    Apr 30, 2021

See all 711 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Valet parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Sofa bed
  • Kitchenette
  • Cookware, dishware, and utensils
  • Microwave
  • Full-sized refrigerator/freezer

What’s around

  • In Downtown San Antonio
  • River Walk - 3 min walk
  • Alamo - 7 min walk
  • Henry B. Gonzalez Convention Center - 10 min walk
  • Market Square - 12 min walk
  • Tower of the Americas - 18 min walk
The following facilities or services will be unavailable from January 1 2021 to June 30 2021 (dates subject to change):
  • Daily housekeeping
  • Fitness facilities
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio, 2 Queen Beds
  • Studio Suite, 1 King Bed
  • Studio, 1 King Bed, Accessible, Bathtub
  • Studio, 1 Queen Bed, Accessible, Bathtub
  • Studio, 1 King Bed, Accessible, Non Smoking (Roll-in shower)
  • Studio, 1 King Bed, Non Smoking

Location

  • In Downtown San Antonio
  • River Walk - 3 min walk
  • Alamo - 7 min walk

What’s around

Landmarks

  • In Downtown San Antonio
  • River Walk - 3 min walk
  • Alamo - 7 min walk
  • Henry B. Gonzalez Convention Center - 10 min walk
  • Market Square - 12 min walk
  • Tower of the Americas - 18 min walk
  • Alamodome - 28 min walk
  • San Antonio Zoo and Aquarium - 3.7 mi / 6 km
  • AT&T Center - 5.4 mi / 8.6 km
  • Lackland Air Force Base - 9 mi / 14.5 km

Getting around

  • San Antonio International Airport (SAT) - 14 min drive
  • San Antonio Station - 21 min walk

At a glance

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • 2 per room (up to 30 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 35 per day; includes in/out privileges)
  • Uncovered onsite extended parking (USD 200 per stay)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 740
  • Conference space size (meters) - 69
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Connecting/adjoining rooms available

Small print

Also known as

  • Home2 Suites Hilton Aparthotel
  • Home2 Suites Hilton Aparthotel San Antonio Downtown TX Riverwalk

Optional extras

Valet parking costs USD 35 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Uncovered extended parking costs USD 200 per stay

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Tourism fee: USD 1.25 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 35 per day. Extended parking costs USD 200 per stay. Parking spots may be limited. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. The swimming pool will be unavailable from January 1 2021 to June 30 2021 (dates subject to change).
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Paesanos River Walk (3-min walk), The Original Blanco Cafe (4-min walk), and Acenar (4-min walk).
  • Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX has an indoor pool and a fitness center.
8,0.Very good.
  • 10,0.Exceptional

    Great Hotel

    Great hotel and at a great distance to the alamo. Very nice location restaurants are nearby. Pool is small other than that the hotel is great

    Roberto, 1 night family trip, Apr 25, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Very disappointed!

    We stayed 2 nights, there is no housekeeping and when we woke up for breakfast, the guy at the front said they didn’t have breakfast because the truck was late! And not to mention no Pool access! What kind of a hotel is this! I’ve been here before 5 years ago and it was great!!! Which is why we came back. But never again! Very very disappointed!

    Alexander, 2 night family trip, Apr 18, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Makeover

    The hotel needs a makeover. The rug was extremely dirty. The air vent was covered with dust. The go bag was 1 water, 1 granola, 1 apple.

    Joanne R, 3 night trip, Apr 15, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Just OK

    The sofa and carpet had a few visible stains. With covid theres not a real breakfast, just grab and go bags with granola bars and apples. My kids were very disappointed and we were left hunting for breakfast nearby. No parking on site. Otherwise comfy hotel.

    Krissy, 1 night trip with friends, Mar 18, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    I highly do NOT recommend!

    Would not stay here again and would not recommend. Carpet was dirty and had sticky spots, couch was gross with stains all over, shower and one towel had hairs all over them, absolutely horribly water pressure, bed was squeaky, hallway smelled of smoke. Breakfast was an apple, granola bar and bottle of water in a paper bag. Have to park in public parking garage on next block or pay for valet. I would definitely steer clear of this hotel!

    2 night family trip, Mar 8, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Nice hotel and very accommodating. We had to be moved because there was damage from the winter storm, and they called me ahead of time to see which option would work best for our family. Anna at the front desk was really sweet.

    Callie, 2 night family trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    We got there and the hotel was booked up. So they sent us to their sister hotel which was double than what we were supposed to pay. They had $35 a day mandatory valet. We were going to a funeral and they couldn't find our valet attendant. I'm very upset with the way everything was handled

    Marc, 2 night family trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Horrible Experience

    Hotel room has a very bad smell.. smells like nothing but cigarettes.. the bed is very uncomfortable almost like sleeping on an airmattress. The carpet inside of the room has so many visible stains.. valet parking is horrible when I requested my car it took them 25 mins to bring it to me and and did not apologize for the inconvenience instead he just sped through the drop off zone and handed me my keys and drove off. It’s so many taxes and fees you will be charged living here. The hotel is not up to date only the front lobby is. Instead of putting us in another room the male at the desk said the hotel was fully booked and he couldn’t move us which was not true because it was checkout time.

    2 night family trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Unfriendly, Unclean, Unhelpful

    We stayed for 4 days. From day one, I felt the staff was annoyed to assist with room requests, like coffee and creamer, towels, etc. At one point, my wife ask for regular coffee and was told there was only decaf. When I went down a few minutes later, I was given the regular coffee they were "out of". I requested house keeping on day 3 to swap out towels, toilet paper, etc. I was told they don't do that. I was given more towels, but we had to pile to used ones in the corner of the bathroom because they wouldn't let house keeping take them. The beds were extremely uncomfortable and the overall look of the place was run down and grimy. There are other hotels nearby that will likely be a better stay than here.

    Christopher, 4 night family trip, Feb 25, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Overall... ok stay

    Overall room was ok. The grab bar in the shower had funky mold underneath the bottom where it was not properly cleaned. Nothing a little extra bleach couldnt have taken care of!

    1 night family trip, Feb 24, 2021

    Verified Hotels.com guest review

See all 711 reviews