Hapimag Resort Mas Nou

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Beach
Beach
Beach
2 outdoor pools

Overview of Hapimag Resort Mas Nou

Hapimag Resort Mas Nou

4.0 star property
4-star hotel in Castell-Platja d'Aro with 2 outdoor pools and golf course

8,6/10 Fabulous

75 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Kitchen
Map
Carretera De Romanyà, S/n, Castell-Platja d'Aro, 17250
Main amenities
  • Housekeeping (on request)
  • Golf course
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
For families
  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Separate sitting area
Cleaning & safety
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Tossa de Mar Beach - 51 min drive

Getting around

  • Gerona (GRO-Costa Brava) - 40 min drive
  • Riudellots Station - 29 min drive
  • Sils Station - 33 min drive
  • Fornells de la Selva Station - 33 min drive
  • Airport shuttle (surcharge)

About this property

Hapimag Resort Mas Nou

4-star hotel in a rural location
At Hapimag Resort Mas Nou, you can look forward to a golf course, a roundtrip airport shuttle, and a poolside bar. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • An elevator, luggage storage, and a computer station
  • Multilingual staff, a TV in the lobby, and free newspapers
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Hapimag Resort Mas Nou include comforts such as laptop-friendly workspaces and separate sitting areas, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • Separate sitting areas, separate dining areas, and kitchens

Languages

Catalan, Dutch, English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM - 10 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 8:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The check-in times for this property vary: during the winter, the reception desk is open until 6 PM, late arrivals should contact the hotel in advance to arrange check-in; during the summer, reception is open 24 hours a day.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 4.00 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Grocery/convenience store

What to do

  • Golfing
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 16 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Golf course on site
  • 2 outdoor pools
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Languages

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Day bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Kitchen
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Highchair

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 14 for adults and EUR 6 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 180 per person

Children & extra beds

  • Rollaway beds are available for EUR 11.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 50 per stay
  • Pets are allowed for an extra charge of EUR 6 per pet, per night (maximum EUR 50 per stay)

Parking

  • Self parking costs EUR 4.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hapimag Mas Nou
Hapimag Mas Nou Castell-Platja d'Aro
Hapimag Resort Mas Nou
Hapimag Resort Mas Nou Castell-Platja d'Aro
Hapimag Mas Nou CastellPlatja
Hapimag Resort Mas Nou Hotel
Hapimag Resort Mas Nou Castell-Platja d'Aro
Hapimag Resort Mas Nou Hotel Castell-Platja d'Aro

Frequently asked questions

Does Hapimag Resort Mas Nou offer free cancellation for a full refund?
Yes, Hapimag Resort Mas Nou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hapimag Resort Mas Nou?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hapimag Resort Mas Nou?
Yes, there are 2 outdoor pools. Guests have pool access from 8:30 AM to 10:00 PM.
Are pets allowed at Hapimag Resort Mas Nou?
Yes, pets are welcome. There's a charge of EUR 6 per pet, per night, and there's also a deposit of EUR 50 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hapimag Resort Mas Nou?
Yes. Self parking costs EUR 4.00 per day.
Is airport shuttle service offered by Hapimag Resort Mas Nou?
Yes, an airport shuttle is available. The charge is EUR 180 per person.
What are the check-in and check-out times at Hapimag Resort Mas Nou?
You can check in from 4 PM - 10 PM. Check-out time is 10 AM.
What is there to do at Hapimag Resort Mas Nou and nearby?
Tee off at the onsite golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Hapimag Resort Mas Nou also has a garden.
Are there restaurants at or near Hapimag Resort Mas Nou?
Yes, there's an onsite restaurant. Nearby restaurants include Can Roquet (2.9 mi), La Cantina Argentina (3.5 mi), and La Tagliatella (3.7 mi).
Does Hapimag Resort Mas Nou have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Hapimag Resort Mas Nou like?
Hapimag Resort Mas Nou is located a short 10-minute walk from Golf Club d'Aro.

Overall score and ratings

8,6

Fabulous

8,7/10

Cleanliness

8,6/10

Staff & service

8,0/10

Amenities

8,8/10

Property conditions & facilities

8,4/10

Eco-friendliness

2/10 Poor

4 star resort, bring your own towel and rubish bag
Really hate to leave a negative review, and i TRIED AND TRIED everyday to give this place a chance, even on the last morning, at our check-out I wanted to NOT leave a negative review, but what one is about to experience here, is probably better to prepare for. The start with the positives, the location and lay-out of the resort is absolutely STUNNING. it's a calm isolated mountain-top oasis, with fantastic views. The less so good, the pool is way too little for this siyze of resort and extremely over-crowded (and also heavy chlorine smelling), so dont expect to relax or swim there. Now to the horror. This 4 STAR GOLF RESORT, that charges up and around 300 eur a night forget to inform you that they will not provide a couple of things: TOWELS, HOUSEKEEPING, RUBBISH BAGS. So you are expected to use the same towel for the duration of your stay, clean your own studio/apartment and get rid of your own rubbish (and then get a black bag somewhere). That is probably a "tad" surprising, me at least after visitign 107 countries in my life, have not been to such resort yet. We were begging the reception for no cleaning, no help with the rubbish but PLEASE give us some fresh towels. They promised, they lied, never delivered. On my check-out day, there I was again, literally begging for 1 single towel, to be able to shower for the journey home. The receptionist (on duty 27/JUN, 10AM) PROMISED TO SEND ONE UP, I took the shower, but the towel never came. I find it morbidly disrespectful.
laszlone, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Flawless
This is not my first time at this resort and definitely won't be my last. Can't fault them for anything, staff were very friendly and helpful, service is great and overall brilliant. Only flaw if anything was the swimming pool filter wasn't working on the last day but won't be fair to blame hotel for this.
Tajul, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 7-night trip
Verified Hotels.com guest review

8/10 Very good

6-night trip
Verified Expedia guest review

8/10 Very good

Overall you will be happy
Staff are fabulous, friendly and very helpful so no issues whatsoever there. Overall, the hotel is not too bad but no room service or daily cleaning of rooms and you have to check in by a certain time otherwise you'll left stranded with nothing as the reception closes early. But I think I'd stay there again if I was to travel to Barcelona again.
Tajul, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and excellent breakfast.
Excellent hotel. Only problem flies around the pool when trying to sunbath
Verified Expedia guest review

10/10 Exceptional

Séverine, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

La acomodación y restauración perfecta . Problema: factura en alemán ( estamos en Catalunya) y nos cobraron por aparcar en parquing subterráneo cuando fueron ellos los que nos dieron la tarjeta en ningún caso dijo eran que era de pago , y nosotros aparcamos en el exterior ( no hicimos servir el parquing )
Susagna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fin de semana agradable
Es un lugar muy tranquilo, muy cuidado y perfecto. Limpieza impecable y personal muy amable. La unica pega es que la piscina y el.lugar donde se encuentra es demasiado pequeeña para la cantidad de apartamentos que hay en el complejo
GLORIA, 1-night family trip
Verified Hotels.com guest review