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Resorts World Genting - First World Hotel

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Property grounds
Superior deluxe
Superior deluxe
World Club Room
Y5 Deluxe Room

Overview of Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel

3.0 star property
Hotel with 2 restaurants, connected to the convention center, near Genting Highlands Theme Park

6,4/10 Good

1 002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Gym
  • Non-smoking
  • 24/7 front desk
  • Spa
  • Laundry facilities
The price is R867
Price available on 2023/01/07
Map
Genting Highlands Resort, Genting Highlands, Pahang, 69000
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Convenience store
For families
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Snack bar/deli

Room options

About this area

What's nearby

  • Genting Highlands Theme Park - 1 min walk
  • Genting Highlands Premium Outlets - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Serendah Station - 49 min drive
  • Batu Caves Station - 50 min drive

Restaurants

  • The Olive - 3 min walk
  • Dragon-I - 4 min walk
  • Coffee Terrace - 4 min walk
  • Kobe Gyu Takumi - 4 min walk
  • Good Friends - 5 min walk

About this property

Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel offers a fantastic location, putting you just steps from Genting Highlands Theme Park. You can indulge in massages, facials, or mani/pedis, and The Food Factory, one of 2 restaurants, serves international cuisine and is open for breakfast. Other features include a fitness center and a snack bar/deli. The overall property condition and location get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 6083 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Onsite self parking (MYR 18 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • Shared refrigerator
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Television
  • Cable TV channels

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping

Special features

Dining

The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 35.00 for adults and MYR 17.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs MYR 18 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

Also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Resorts World Genting - First World Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Resorts World Genting - First World Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Resorts World Genting - First World Hotel?
Yes. Self parking costs MYR 18 per day.
What are the check-in and check-out times at Resorts World Genting - First World Hotel?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
What is there to do at Resorts World Genting - First World Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Resorts World Genting - First World Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include The Olive (3-min walk), Dragon-I (4-min walk), and Coffee Terrace (4-min walk).
What's the area around Resorts World Genting - First World Hotel like?
Resorts World Genting - First World Hotel is a short 1-minute walk from Genting Highlands Theme Park and 5 minutes' walk from Snow World. Travelers love the hotel's prime location.

Overall score and ratings

6,4

Good

6,6/10

Cleanliness

6,5/10

Staff & service

6,1/10

Amenities

6,2/10

Property conditions & facilities

5,3/10

Eco-friendliness

2/10 Poor

Disgusting
This hotel is the worst. From the start the reception staff are rude and not helpful. The rooms are dirty, stained sheets and carpet. No wifi, no aircon. I could not stay and moved hotels
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Jason, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Lousy Stay
Hotel is like refugee camp, system for checking in is terrible. Paid that kind of $ not woth it.
Sen Choon, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Acceptable in cleanliness. A pity that not man out door activities.
KAREN, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Looks old
Room looks kinda old n run down. Lower levels hav no reception. Tower 1 n 2 has no WiFi access
Esther, 5-night trip
Verified Hotels.com guest review

8/10 Very good

wong, 3-night trip
Verified Hotels.com guest review

2/10 Poor

The worst Genting Hotel
Genting Hotel cleaness is very terrible, very dirty toilet & floor, looks like the cleaner skipped the work. Pls don't stay this hotel.
Lim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lynette, 3-night trip
Verified Hotels.com guest review

6/10 Good

Awful room
Somayeh, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The room that we stayed is very dirty. The curtain, bathroom and wall is very dirty. Not a chair or a table inside the room. So inconvenient.
Theresa, 3-night family trip
Verified Expedia guest review