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All properties in Umhlanga, KwaZulu-Natal (province), South Africa
1 room, 2 adults

aha Gateway Hotel

3-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Beach nearby
Corner Boulevard and Twilight Drive, Umhlanga, KwaZulu-Natal, 4321, South Africa

Family-friendly hotel with outdoor pool, connected to a shopping center, near Gateway Theatre of Shopping
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Beach nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent service, and close to amenities Jan 26, 2020
  • Just wanted to say how my holiday turned out .on the 1st night the aircon was not working…Dec 31, 2019

aha Gateway Hotel

from ZAR 1,050
  • Standard Double Room
  • Junior Suite
  • Superior Room

What’s around aha Gateway Hotel

Landmarks

  • On the boardwalk
  • Gateway Theatre of Shopping - 8 min walk
  • Umhlanga Rocks Beach - 37 min walk
  • KwaZulu-Natal Sharks Board - 9 min walk
  • Umhlanga Main Beach - 30 min walk
  • Umhlanga Lighthouse - 33 min walk
  • Umhlanga Lagoon Nature Reserve - 42 min walk
  • Umhlanga Lagoon Nature Trail - 44 min walk

Getting around

  • King Shaka Intl. Airport (DUR) - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms

Arriving/leaving

  • Check-in time 11:00 AM-9:00 PM
  • Check-out time is 10:00 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Year Built - 2011
  • Elevator
  • Rooftop terrace
Accessibility
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Lever door handles
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

aha Gateway Hotel’s small print

Also known as

  • Gateway Hotel
  • aha Gateway
  • aha Gateway Hotel Hotel
  • aha Gateway Hotel Umhlanga
  • aha Gateway Hotel Hotel Umhlanga
  • Gateway Hotel Three Cities
  • Hotel Gateway
  • Three Cities Gateway
  • aha Gateway Hotel Umhlanga
  • Three Cities Gateway Hotel Umhlanga
  • Three Cities Gateway Umhlanga
  • Three Cities Hotel Gateway
  • aha Gateway Umhlanga

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 6:00 PM.
  • Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Self parking costs ZAR 35 per night with in/out privileges

    Extended parking costs ZAR 35.00 per night

    Buffet breakfast is offered for an extra charge of ZAR 180 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of ZAR 360 per person (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for aha Gateway Hotel

    • Does aha Gateway Hotel offer free cancellation for a full refund?
      Yes, aha Gateway Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at aha Gateway Hotel?
      Yes. Self parking costs ZAR 35 per night. Extended parking costs ZAR 35.00 per night. Parking spots may be limited.
    • Is there a pool at aha Gateway Hotel?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
    • Are pets allowed at aha Gateway Hotel?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at aha Gateway Hotel?
      You can check in from 11:00 AM to 9:00 PM. Check-out time is 10:00 AM.
    • Are there restaurants at or near aha Gateway Hotel?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by aha Gateway Hotel?
      Yes, an airport shuttle is available. The charge is ZAR 360 per person one way.

    Recent reviews

    Fabulous 8,6 From 96 reviews

    Exceptional 10,0
    Great stay
    Very comfortable room. Recommend improving brightness of bedside lighting.
    Patricia, za2 night family trip
    Very good 8,0
    Gateway Hotel - A pleasant and enjoyable stay - re
    Arthur, za3 night romance trip
    Exceptional 10,0
    Good stay with close proximity to eating and shoppertainment. Suggested that during next revamp, replace carpets with tiles(personal preference). Good breakfast service
    Punkaj, za3 night romance trip
    Exceptional 10,0
    Central location
    Good service and location
    Mogamat Shahien, za2 night family trip
    Poor 2,0
    Room and bathroom in one
    Lifts are old and doesn’t have hotel feel more like visiting old building lift Room and bath room in one no divider very cold feeling Really dint enjoy my stay couldn’t wait to check out
    mohamed, za1 night business trip
    Exceptional 10,0
    birthday outing
    It was an amazing trip and excellent service from very friendly staff
    Lindokuhle, za1 night romance trip
    Exceptional 10,0
    It was an amazing trip. The staff were very friendly and very helpful. Top class service, am thinking making this my yearly trip for my birthday
    Lindokuhle, za2 night trip
    Very good 8,0
    The hotel needs to revamp the carpets and their decks( both the pool and restaurant outside deck. Buy more umbrellas for outside the restaurant, I mean you can’t have only 2 umbrellas for the restaurant
    Sandile, za5 night romance trip
    Exceptional 10,0
    Staff was very friendly and helped alot during breakfast. Room was very clean and comfortable. Service was excellent.
    Naadirah, za4 night romance trip
    Very good 8,0
    Holiday
    It was a really good stay
    Kay, za1 night romance trip

    aha Gateway Hotel

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