Oriental Hotel

Photo gallery for Oriental Hotel

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Premium bedding, down comforters, in-room safe, desk
King Suite  | Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Superior Twin Room, City View (8-13F) | Premium bedding, down comforters, in-room safe, desk

Overview of Oriental Hotel

Oriental Hotel

4.5 star property
Luxury Kobe hotel with 3 restaurants, connected to a shopping center

9,4/10 Exceptional

459 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
25 Kyomachi, Chuo-ku, Kobe, Hyogo-ken, 650-0034
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Conference center
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Choose dates to view prices

About this area

What's nearby

  • In Kobe City Centre
  • Meriken Park - 5 min drive
  • Kobe Harborland - 2 min drive
  • Kobe University - 17 min drive
  • Arima Hot Springs - 30 min drive
  • Hanshin Koshien Stadium - 31 min drive
  • Akashi Kaikyo Bridge - 37 min drive

Getting around

  • Kobe Airport (UKB) - 8 min drive
  • Itami Airport (ITM) - 23 min drive
  • Kansai Intl. Airport (KIX) - 67 min drive
  • Kobe Sannomiya Station - 12 min walk
  • Kobe Station - 25 min walk
  • Kobe Kasuganomichi Station - 28 min walk
  • Kyukyoryuchi Daimarumae Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 8 min walk
  • Motomachi Station - 8 min walk

About this property

Oriental Hotel

4.5-star luxury hotel in the heart of Kobe City Centre
Take advantage of a terrace, a coffee shop/cafe, and a hair salon at Oriental Hotel. Treat yourself to spa services, such as a body treatment, a massage, or reflexology. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Italian cuisine and ocean views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and meeting rooms
  • Express check-in, a gift shop, and luggage storage
  • An elevator, express check-out, and multilingual staff
  • Guest reviews say good things about the breakfast, helpful staff, and walkable location
Room features
All 116 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with digital channels
  • Refrigerators, heating, and daily housekeeping


Chinese (Mandarin), English, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 17 floors


  • Check-in time from 3 PM - 3 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Babysitting*


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (JPY 1500 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting rooms
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Spa services


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge


  • Chinese (Mandarin)
  • English
  • Japanese
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.


The House of Pacifc - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
J.W. Hart - This bar serves light fare only. Open daily.
Kobe・Sushi Kanesaka - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.
J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 3630 for adults and JPY 1760 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for JPY 12000 per night


  • Self parking costs JPY 1500 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Oriental Hotel Kobe
Oriental Kobe
Oriental Hotel Kobe
Oriental Hotel Hotel
Oriental Hotel Hotel Kobe

Frequently asked questions

Does Oriental Hotel offer free cancellation for a full refund?
Yes, Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Oriental Hotel?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at Oriental Hotel on 31 October 2022 start from R2 749, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Oriental Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Oriental Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oriental Hotel?
Yes. Self parking costs JPY 1500 per night.
What are the check-in and check-out times at Oriental Hotel?
You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Oriental Hotel and nearby?
Oriental Hotel has a health club and spa services.
Are there restaurants at or near Oriental Hotel?
Yes, there are 3 onsite restaurants, featuring Italian cuisine and ocean views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Doutor Cafe (4-min walk), patisserie tooth tooth (5-min walk), and Blue Bottle Coffee (5-min walk).
What's the area around Oriental Hotel like?
Oriental Hotel is in Kobe City Centre, a short 8-minute drive from Kobe Airport (UKB) and 7 minutes' walk from Meriken Park. Travelers say the area is walkable and good for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Hotel & staff were excellent. Located in a great area. Walking distance to China Town & numerous shopping areas. Hotel buffet is great & known for the French Toast but must order before 8 am‼️😳
Anita M, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious and great design room.
Masaya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff members are amazing & excellent service! Hotel has excellent historic features. Very relaxing stay.. I definitely recommend this as a future opportunity, for business stay, vacation, relaxation or just plain enjoyment! Will be see you all again soon....
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Hidenori, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel facilities are quite nice but the service was lacking. Just as one example they would not allow for lunch reservations at the hotel restaurant even though we asked a day in advance (apparently no priority is given to hotel guests). That said warmer overall customer service would make this hotel a great place to stay.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A pleasant surprise
We stayed there for my husband's birthday for three nights. On the bday, we went for breakfast and were surprised by a Capuccino plate with an HB message! It was during the Coronavirus outbreak and the staff did politely check our previous and next ports upon check-in which is good for everyone. The hotel stays cautious but won't be too stressful which is a difficult balance to achieve these days. Service at the medium rare restaurnat was very good too! Book early though as there're only 5 tables!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious room, location and very friendly staff. Well equipped gym, around 8-10 mins walk to the train station. We took the hotel taxi to kansai airport for around $16000 yen. We reached in around 55mins with no traffic. Can take the limousine bus too but have to go to the train station to buy ticket which cost around $1900 yen per pax.
5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay!
Great stay! Comfortable and clean room. Great service! Welcome drink and free mini-bar goods were bonus!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Francois, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

reat experience
It was amazing! The staff were super helpful and friendly, and the service was impeccable. I would recommend it to anyone. I had a room with a city view, which is less expensive than those with a harbor view, but it was perfect. I was able to see the illuminated letters of “Kobe” and an image of a ship on a face of Mt. Rokko. was also fortunate enough to see the lighting test being conducted for the upcoming light festival from my room.
Sachiko, 7-night trip
Verified Hotels.com guest review