Pillows Grand Boutique Hotel Reylof Ghent

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Royal Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Overview of Pillows Grand Boutique Hotel Reylof Ghent

Pillows Grand Boutique Hotel Reylof Ghent

4.5 star property
Luxury Ghent hotel with full-service spa, connected to the convention center

9,6/10 Exceptional

500 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
Map
Hoogstraat 36, Ghent, 9000
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Babysitting
  • 24-hour business center
  • Terrace
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Ghent

Getting around

  • Brussels Airport (BRU) - 35.1 miles/56.5 km
  • Wondelgem Station - 8 min drive
  • Ghent-Dampoort Station - 25 min walk
  • Ghent-Sint-Pieters Station - 30 min walk

About this property

Pillows Grand Boutique Hotel Reylof Ghent

4.5-star luxury hotel connected to the convention center
Consider a stay at Pillows Grand Boutique Hotel Reylof Ghent and take advantage of a terrace, a garden, and a library. Treat yourself to a massage, a body treatment, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature garden views and brunch. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, an elevator, and concierge services
  • A front desk safe, free newspapers, and meeting rooms
  • Guest reviews speak highly of the first-rate property condition and location
Room features
All 156 rooms feature comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 45 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Room service (late night)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Boat tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • Fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Lof Restaurant - Overlooking the garden, this fine-dining restaurant serves dinner only.
Lof Café - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
The Living Bistro - This bistro serves breakfast, brunch, lunch, and dinner. Open select days.
The Living Bar - Onsite gastropub. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 29 for adults and EUR 14.5 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 45 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the fitness facility without adult supervision
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit/debit cards. Cash is not accepted.

This property has modern and historic sections. Guestrooms may be located in either section.
This property’s facilities fee includes spa facility access per 90-minute session (excludes treatments). Advance reservations are required.

Also known as

Grand Reylof
Hotel Reylof Sandton
Hotel Sandton Reylof
Sandton Grand Hotel
Sandton Grand Hotel Reylof
Sandton Grand Hotel Reylof Ghent
Sandton Grand Reylof
Sandton Grand Reylof Ghent
Sandton Reylof
Sandton Reylof Hotel
Pillows Grand Hotel Reylof Ghent
Pillows Grand Reylof Ghent
Pillows Grand Reylof
Pillows Reylof Ghent Ghent
Pillows Grand Hotel Reylof
Pillows Grand Boutique Hotel Reylof Ghent Hotel
Pillows Grand Boutique Hotel Reylof Ghent Ghent
Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent

Frequently asked questions

Does Pillows Grand Boutique Hotel Reylof Ghent offer free cancellation for a full refund?
Yes, Pillows Grand Boutique Hotel Reylof Ghent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pillows Grand Boutique Hotel Reylof Ghent?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Pillows Grand Boutique Hotel Reylof Ghent on 10 October 2022 start from R2 516, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pillows Grand Boutique Hotel Reylof Ghent?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Pillows Grand Boutique Hotel Reylof Ghent?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pillows Grand Boutique Hotel Reylof Ghent?
Yes. Self parking costs EUR 45 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Pillows Grand Boutique Hotel Reylof Ghent?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Pillows Grand Boutique Hotel Reylof Ghent and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Pillows Grand Boutique Hotel Reylof Ghent also has a garden.
Are there restaurants at or near Pillows Grand Boutique Hotel Reylof Ghent?
Yes, there are 3 onsite restaurants, featuring garden views. Nearby restaurants include Osteria Delicati (3-min walk), Door 73 (3-min walk), and Allegro Moderato (4-min walk).
What's the area around Pillows Grand Boutique Hotel Reylof Ghent like?
Pillows Grand Boutique Hotel Reylof Ghent is in the heart of Ghent, a short 7-minute walk from Gravensteen Castle and 8 minutes' walk from Ghent Town Hall. Travelers love the hotel's prime location.

Overall score and ratings

9,6

Exceptional

9,8/10

Cleanliness

9,5/10

Staff & service

9,6/10

Amenities

9,7/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

amazing
Our stay was amazing , the hotel location is very central and close to the centre. It was very clean and nicely decorated and the staff very nice and friendly. The hotel room has every comfort. We really enjoyed our stay there and would definitely recommend !!
Antonella, 6-night trip
Verified Hotels.com guest review

8/10 Very good

omar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paulo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Outstanding experience. Very helpful staff, the spa was excellent and loved the little touches in the room. Would highly recommend.
Lindsey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

walter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Handy Location
Not too far from the historic centre of town.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergejs, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fadi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Vincent, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Every detail had been thought about and the service was very attentive. This is a lively, beautiful hotel with different spaces and restaurants to enjoy. I would definitely go back.
Vivienne, 2-night trip
Verified Hotels.com guest review