Hotel Riu Plaza Guadalajara

Photo gallery for Hotel Riu Plaza Guadalajara

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Free minibar items, in-room safe, desk, iron/ironing board

Overview of Hotel Riu Plaza Guadalajara

Hotel Riu Plaza Guadalajara

4.5 star property
Luxury hotel with 2 restaurants, near La Minerva

9,0/10 Superb

2 154 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Expo
  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • Plaza del Sol - 27 min walk
  • Avienda Chapultepec - 36 min walk
  • US Consulate General Guadalajara - 43 min walk
  • La Gran Plaza Fashion Mall - 3 min drive
  • Applicant Service Center - 3 min drive
  • Plaza Galerias Guadalajara Shopping Center - 13 min drive
  • Museo de las Artes Universidad de Guadalajara - 5 min drive
  • Punto Sao Paulo Shopping Center - 13 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

About this property

Hotel Riu Plaza Guadalajara

When you stay at Hotel Riu Plaza Guadalajara, you'll be within a 10-minute drive of Expo Guadalajara and Avienda Chapultepec. You can visit the spa to be pampered with massages, facials, or mani/pedis, and Decapolis, one of 2 restaurants, serves breakfast and lunch. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers love the overall value and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 550 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 65 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, RENOVA. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily.

Dining

Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in fusion cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MXN 65 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Frequently asked questions

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

Don't think twice
what can I say that I haven't already, great customer service, clean lobby and floors, excellent rooms, excellent room service, very reasonable prices, visited the bar a couple of nights while staying there and met the bartender Tanya, she went out of her way to make us feel welcome, we stay here every time we come to Guadalajara (3 or 4 times a year) RIU hotel and the whole staff have a way to make you feel V.I.P., definitely recommend.
hector, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellente!!!
Excellent service all around!!
Martha, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Time to remodel
During the cold weather or on a cold night i suffered, even with two of your cheep blankets, there’s a smell on the room of the carpet !!! Can’t tell what room several times in your hotel you can check. The key reader in the elevator is a MAYOR ISSUE I can see a lot of people having trouble inserting wrong or to fast it’s nuisance upgrade for a touch system.
Marco, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Great place, but strong perfume smell
Great and attentive staff. Lovely hotel, great eating areas, easy access to most main streets. I was only bothered by the strong perfume smell in the room. I complained, but was told that the strong perfume smell was from the liquids the maids use to clean the room.
Tulio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joel Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best service in Guadalajara
Excellent location and effective staff. Everyone is greeted with a great demeanor, personal service at it's best
Humberto, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Barrett, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome RIU stay
Great experience
Wilfredo, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dora, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 5-night business trip
Verified Hotels.com guest review