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Splendid Star Grand Hotel & Spa

Art Deco hotel with full-service spa, connected to a shopping center, near Hoan Kiem Lake

  • Free WiFi
From
ZAR 226

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Junior Suite, 1 King Bed, Balcony, City View - Balcony View
  • Family Suite, 2 Queen Beds, City View - Bathroom
  • Hotel Entrance
Hotel Entrance. Image 1 of 82.
1 / 82Hotel Entrance
No. 14 Tho Xuong Lane, Au Trieu str, Hanoi, 8443, Vietnam
8,0.Very good.
  • The shower enclosure leaked all over the bathroom floor. Breakfast was excellent

    Mar 7, 2020

  • Great location. Clean. Decent breakfast. Great coffee😄

    Jan 11, 2020

See all 84 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 28 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Self parking
  • Airport shuttle

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old City Gate - 16 min walk
  • Ho Chi Minh Mausoleum - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, 1 Queen Bed
  • Deluxe Double Room
  • Suite, 1 Double 1 Single Bed and 1 Sofa, City View
  • Family Room, 2 Queen Beds, City View
  • Honeymoon Room, 1 Queen Bed
  • Standard Double or Twin Room
  • Deluxe Twin Room
  • Superior Twin Room, 2 Twin Beds
  • Family Suite, 2 Queen Beds, City View
  • Junior Suite, 1 King Bed, Balcony, City View
  • Day Use (Max 4 hours)

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old City Gate - 16 min walk
  • Ho Chi Minh Mausoleum - 26 min walk
  • St. Joseph's Cathedral - 1 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Ngoc Son Temple - 11 min walk
  • Dong Xuan Market - 16 min walk
  • Imperial Citadel of Thang Long - 20 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)
map
See on map
No. 14 Tho Xuong Lane, Au Trieu str, Hanoi, 8443, Vietnam

At a glance

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 100000 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Full-service spa

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 4
  • Year Built - 2009
  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible bathroom vanity
  • Visual fire alarm
  • Wheelchair-width doorways

Languages Spoken

  • English
  • French
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Small print

Also known as

  • Grand Hotel Splendid
  • Star Splendid Hotel
  • Splendid Star & Spa Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel & Spa Hotel
  • Splendid Star Grand Hotel & Spa Hanoi
  • Splendid Star Grand Hotel & Spa Hotel Hanoi
  • Splendid Star
  • Splendid Star Grand
  • Splendid Star Grand Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Hotel
  • Star Grand Hotel
  • Star Hotel Splendid

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 100000 per day

Rollaway beds are available for USD 350000.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Splendid Star Grand Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 100000 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Madame Hien (3-min walk), The Seed Bakery and Cafe (4-min walk), and Kangaroo Cafe (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
  • Splendid Star Grand Hotel & Spa has a spa.
8,0.Very good.
  • 10,0.Exceptional

    My wife and I were there during Christmas. The hotel is very conveniently located in the Old Quarter and within a minute's walk to St. Joseph's Cathedral where most people gathered to celebrate the festival. The hotel staff is very pleasant, friendly and responsive to our needs. Breakfast is good

    Chi Lap Nicholas, 4 night trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel

    Excellent little hotel. Upgraded to a much larger room, was appreciated but not needed. Great breakfast and convenient location

    Megan, 1 night trip, Nov 4, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Checked in late-early hours of the morning. Hotel was locked up and completely dark. Had to walk around to find another hotel to assist us. We were then told that we didn’t have a room and that they were going to take us to a different hotel for our stay. No advanced warning or notification from staff prior to showing up that this was the case. we were then told we would be staying at this other hotel the entirety of our stay. Got a call day 2 that we had to check out and return to splendid star. Hotel was okay but given the poor communication and confusion I will not go back nor recommend to others.

    4 night romance trip, Aug 9, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Did not get what I booked

    Can’t really say what my experience with this hotel was other than that I was moved to a “sister hotel” called Splendora because apparently they didn’t have a room for me at Splendid due to “maintenance” of the rooms. This was the second time this happened to me in Hanoi, it seemed very planned, and I felt kind of scammed. So, in the future, DO NOT move your guests around like that, there is a reason why most book a specific hotel, and being moved to a different location without prior notice is not good service! No complaints about the staff/service at the hotel that I was moved to, however, not what I booked, e.g. I did not get a room with a balcony, size was smaller, etc. Will not book again.

    2 night trip with friends, Jul 17, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Good spot for exploring the old town by walking. Nice restaurants nearby

    4 night family trip, Jun 2, 2019

    Verified Expedia guest review

  • 2,0.Poor

    Terribly Musty

    The entire property smells musty. In our room (506), the shower roof was collapsing due to water damage, likely because the aircon units in every room drain directly into a perpetual pool of water on the bathroom floor. I fear the entire property is being water damaged. The staff were friendly and helpful but with the overpowering musty smell in room, lobby, hallway, and elevator, and our family's mold sensitivity we had to check out as soon as we could. The hotel would not refund our room, but kindly comp'ed our airport transfer and cab ride to a new hotel. The staff here are very kind and helpful but the property is becoming uninhabitable due to the moisture and awful musty odor throughout.

    Alan, 1 night family trip, May 27, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    STAY HERE

    The staff was absolutely amazing. My boyfriend and I stayed 3 nights here, then booked trips to Ha Long Bay and Sapa through the hotel. Between each trip the staff provided us with a place to leave luggage, complimentary drinks and a place to shower, despite us not paying to spend the night. I would highly recommend this hotel to anyone.

    SOPHIE, 2 night romance trip, Apr 30, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The staff are incredible and very helpful! Great location

    1 night trip, Apr 17, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Great staff especially Bach who works at Reception.Most helpful; sincere Friendly environment overall

    4 night business trip, Apr 2, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Warm boutique hotel

    Wonderful staying. They arrange all the tour for us to Halong bay and sâp, even the transportation to The South of Vietnam.

    Kristen, 1 night trip, Mar 29, 2019

    Verified Hotels.com guest review

See all 84 reviews