Splendid Star Grand Hotel & Spa

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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Splendid Star Grand Hotel & Spa

Splendid Star Grand Hotel & Spa

4.0 star property
4-star Hanoi hotel with full-service spa, connected to a shopping center

9,2/10 Superb

610 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Babysitting
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Washer/dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 2 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 49 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

Splendid Star Grand Hotel & Spa

Splendid Star Grand Hotel & Spa offers an airport shuttle (available 24 hours) for USD 18 per vehicle one-way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers like the helpful staff and bar.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 100000 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Full-service spa

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Visual fire alarm
  • Wheelchair-width doorways
  • Stair-free path to entrance

Languages

  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Washer and dryer
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 3 for adults and USD 3 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 350000.0 per day

Parking

  • Self parking costs USD 100000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

9,2

Superb

9,1/10

Cleanliness

9,5/10

Staff & service

8,1/10

Amenities

8,6/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

Xiaoyu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great value for money. Clean, and basic comfort, decent air-con, well-located in the old quarter. Only downside is that the door locks need to be changed. housekeeping left my door open one day, likely by accident, as the lock does not work properly unless pressure is applied to hold the door in place. They did not take anything thankfully, but it left me concerned.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Stay
The staff are friendly, the hotel has a great location (in walking distance to many attractions), my room had no shower curtain, and the shower head didn’t work but these were not big deals to me. The room was quiet, breakfast was good. For the price, I thought it was quite excellent.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wee Ming, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Old Quarter hotel
Excellent Old Quarter hotel, staff very friendly and helpful, all speak English, would be happy to return
Stuart, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location..value for money...friendly
Very friendly hotel staff.....location is perfect.....i booked all my tours ..through the front desk....they're absolutely friendliest hotel staff......
vetharethinam, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and staff, will stay here every time I visit Hanoi
Thomas, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jodi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jodi, 1-night trip
Verified Hotels.com guest review