Governor's Lodge Resort Hotel

Photo gallery for Governor's Lodge Resort Hotel

Primary image
Beach nearby, white sand
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Governor's Lodge Resort Hotel

Governor's Lodge Resort Hotel

3.5 star property
3.5-star hotel in Norfolk Island with outdoor pool and restaurant

8,6/10 Fabulous

21 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Kitchenette
  • Air conditioning
The price is R2 166
Price available on 2022/05/29
Map
Queen Elizabeth Avenue, Norfolk Island, 2899
Main amenities
  • 55 guestrooms
  • Weekly housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Free airport shuttle
  • 8 outdoor tennis courts
  • Spa tub
  • Coffee shop/cafe
  • Babysitting
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Emily Bay Beach - 5 min drive

Getting around

  • Norfolk Island (NLK) - 6 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

About this property

Governor's Lodge Resort Hotel

Located just 2.7 mi (4.3 km) from the airport, Governor's Lodge Resort Hotel offers a free shuttle (available on request). Guests can take a dip in the outdoor pool or grab a bite to eat at Baileys, which serves breakfast, lunch, and dinner. There are 2 bars/lounges, a spa tub, and in-room conveniences like refrigerators and microwaves. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 8 AM - 6 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8 AM - 6 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 9 AM to 3:30 PM*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Taking the kids

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Meeting room
  • Conference center (150 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 58 buildings/towers
  • Built in 2002
  • Garden
  • Picnic area
  • Library
  • An outdoor pool
  • Spa tub
  • 8 outdoor tennis courts

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils

More

  • Weekly housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Baileys - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for AUD 20 for 7 hours (rates may vary)
  • WiFi is available in public areas for AUD 20 for 7 hours (rates may vary)
  • Breakfast costs between AUD 25 and AUD 25 for adults, and AUD 25 and AUD 25 for children (approximately)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 90.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 12 years old are not allowed in the swimming pool or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards.

Also known as

Governor's Lodge Resort Hotel
Governor's Lodge Resort Hotel Norfolk Island
Governor's Norfolk Island
Governor's Lodge Resort Hotel Norfolk Island, Australia
Governor's Hotel Norfolk
Governor's Lodge Resort Hotel Hotel
Governor's Lodge Resort Hotel Norfolk Island
Governor's Lodge Resort Hotel Hotel Norfolk Island

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,0/10

Cleanliness

9,0/10

Staff & service

8,2/10

Property conditions & facilities

8/10 Very good

Easy walk to town but car required to get to beach. Restaurant was closed and cafe unavailable often, but food always available across the road at Hilli's.
Tony, 8-night trip
Verified Expedia guest review

4/10 Fair

Not clean and were supposed to get a free bottle of wine but didn't happen. It was also supposed to be air conditioned and self contained but nothing
7-night trip
Verified Wotif guest review

8/10 Very good

Lovely grounds and nice restaurant.
We bought a package deal and the flight arrangements for our one case weighing 14.7 kg were dreadful. Air New Zealand who took over from Virgin from Sydney to Norfolk wanted 186 dollars one way to as the luggage was only covered from Melbourne to Sydney. Who would want a ticket that left their luggage in Sydney.
7-night trip
Verified Wotif guest review

10/10 Exceptional

Great location not far from shopping & restaurants
We loved the fact that we were picked up from the airport and delivered back there. Nothing was too much trouble for the staff. The room was spacious, clean and comfortable. Daily maintenance was greatly appreciated. The quietness of the place was impressive - only birdsong to be heard on many occasions. The only disappointing part was Baileys Restaurant which was exceptionally slow in delivering meals and the meals were not good quality. However, there are many other choices of places to eat. Overall, we would highly recommend Governor's Lodge to anyone.
Judy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Individual cabins in a subtropical setting
Close to town, 10 minute drive to anywhere on the island. Friendly, helpful staff. Pool,spa beautiful. Yours a must
Verified Expedia guest review

10/10 Exceptional

Norfolk at Christmas
Staff was friendly and helpful. Room was comfortable and easy walking distance to town (but still recommend Re ting a car to see the Island)
Verified Wotif guest review

8/10 Very good

Quiet private hotel close to main street
Would definitely like to return to the island. Plenty to do and see. Great walks and scenery. Excellent eating places. Lots of history. No crime.
Verified Lastminute guest review

10/10 Exceptional

Good resort close to everything
I think the resort has every thing that you require when you are on holidays including a very good receptionist that can look after all your needs when required. FF
Verified Expedia guest review

10/10 Exceptional

Lovely location, clean private chalets
We had booked without having much knowledge of the Island layout or accommodation available on it. We couldn't have been happier with our choice. The stay at the Governors was a lovely experience, laid back, friendly, quiet efficiency, and when our flight was delayed on the day of departure they were very very accommodating and helpful. Nothing was too much trouble. It was like staying with trusted friends.
Verified Expedia guest review

6/10 Good

A step back in time
Have always wanted to go to Norfolk Island and now have ticked it of my list. The island is very quaint and is trying very hard to keep up with the rest of the world. WIFI was impossible and this is what people want. Not a place we are likely to return to in a hurry. When booking check all tour sites and book a package with all the inclusions you can. Your package MUST include car hire. It is expensive if you don't have it in your package. Check ALL tour sites before parting with your money.
Verified Expedia guest review