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All properties in Shenzhen, Guangdong, China

Hard Rock Hotel Shenzhen

Luxury Shenzhen hotel with 3 restaurants, connected to a shopping center

  • Free WiFi and free parking
From
ZAR 1,479

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Rooftop Pool
  • Pool
Pool. Image 1 of 74.
1 / 74Pool
8,8.Fabulous.
  • Ive been to other Hard Rock hotels and i felt that other locations have a greater…

    Feb 17, 2021

  • I shouldn't spend the money for the breakfast as its really bad and nothing special.…

    Dec 27, 2019

See all 603 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Walkable
Convenient
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 258 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Free children's club

For families

  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub

What’s around

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km
  • Daping Park - 8.8 mi / 14.2 km
  • Xiagongyan Reservoir - 9.2 mi / 14.8 km
  • Guangming Park - 11.3 mi / 18.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed (Gold)
  • Studio King Suite
  • Studio Twin Suite
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds

Location

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km

What’s around

Landmarks

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km
  • Daping Park - 8.8 mi / 14.2 km
  • Xiagongyan Reservoir - 9.2 mi / 14.8 km
  • Guangming Park - 11.3 mi / 18.2 km
  • Dafen Oil-Painting Village - 12.4 mi / 19.9 km
  • Shenzhen Stadium - 14.4 mi / 23.2 km
  • Honghu Park - 14.6 mi / 23.6 km
  • Yinhu International Conference Center - 15.1 mi / 24.3 km
  • Lizhi Park - 15.4 mi / 24.7 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 47 min drive
  • Hong Kong International Airport (HKG) - 86 min drive
  • Pinghu Railway Station - 10 min drive
  • Shenzhen Bantian Station - 15 min drive
  • Shenzhen North Railway Station - 16 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 258 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed
  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service

Things to do

  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis court
  • Golf driving range on site
  • Playground on site
  • Golf lessons available nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Rooftop terrace
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Private spa tub
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hard Rock Cafe - This restaurant specializes in American cuisine.

Sessions - This restaurant specializes in international cuisine. Open daily.

GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.

Small print

Also known as

  • Hard Rock Shenzhen
  • Hard Rock Hotel Shenzhen
  • Hard Rock Hotel Shenzhen Hotel
  • Hard Rock Hotel Shenzhen Shenzhen
  • Hard Rock Hotel Shenzhen Hotel Shenzhen

Optional extras

Buffet breakfast is offered for an extra charge of CNY 193.2 per person (approximately)

Pets are allowed for an extra charge of CNY 380 per pet, per night

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from March to December.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and cash.

    Mandatory fees

    Deposit: CNY 500.0 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Hard Rock Hotel Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's a seasonal outdoor pool.
    • Yes, pets are welcome. There's a charge of CNY 380 per pet, per night.
    • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
    • Yes, there are 3 onsite restaurants, featuring American cuisine. Nearby restaurants include 木屋烧烤 (6.3 mi), 嘉旺 (6.5 mi), and 卤斗 (6.5 mi).
    • Practice your swing on the tennis courts. Enjoy amenities like a seasonal outdoor pool, a fitness center, and private indoor hot tubs.
    8,8.Fabulous.
    • 8,0.Very good

      Bathroom design is unsuitable for family. It is not good for business sharing.

      2 night family trip, Dec 26, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Very spacious rooms with great amenities, love the breakfast and great staff. Special regards to Tony the duty manager, he offered excellent service.

      4 night business trip, Nov 26, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Great hotel

      Great hotel. Rooms were very clean and tidy. The staff were very helpful. Great food. Would definitely use hard rock again.

      Elisabeth, 9 night family trip, Nov 7, 2019

      Verified Hotels.com guest review

    • 4,0.Fair

      Check in, front desk people did not speak English. Attitude was not friendly. Asked for a quiet room on a high floor, got a room on a low floor that was extremely loud because of street construction and noise from performances at the mall across the street. Asked again for a quiet room on a high floor, got it. The smell if this hotel is nauseating. The breakfast at this hotel is like a Hampton Inn. I will absolutely never come back to this hotel again as long as I live. Am puzzled by the good reviews for this hotel.

      Lao, 1 night romance trip, Oct 26, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      nice, clean, big room. staffs are friendly and helpful . Special thanks to Ms Alice and Mr Rain who assists us during our stay. There is a big shopping mall just opposite the hotel where we can shop and dine.

      PohYS, 2 night romance trip, Oct 25, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      The only way to tell is you can go visit yourself. I will definitely go back to this hotel its super beautiful clean and great great great location. Breakfast is the best I have had in my last 20 years travelling to China. Nice local food opposite the hotel across the road inside a decent shopping mall. Mission Hill golf is next door so it is perfect for business and pleasure.

      Steven, 1 night business trip, Oct 23, 2019

      Verified Expedia guest review

    • 2,0.Poor

      Refund

      It was a Saturday. The signature Hardrock Cafe was closed for biz. Good quality of room service and bar is horrible.

      Frankie K.S., 1 night trip, Oct 12, 2019

      Verified Hotels.com guest review

    • 8,0.Very good

      not The greatest but ok.

      What you might expect at Hard Rock. However the pool is never open, the internet is terribly slow compared to other hotels and the breakfast is so so. But it’s clean, friendly, didn’t have any problems. J be advised it’s about 30-45 minute cab ride from downtown (Futian)

      Terrance, 5 night business trip, Oct 10, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Brand new property. Be sure to have the address in Chinese because most cab drivers don’t know where it is yet. Extremely clean and modern, great service. Nice breakfast (mix of western and Chinese breakfast foods)

      4 night business trip, Sep 25, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      great stay

      Had a great stay here, the breakfast is always great and the staff bend over backwards to help in any way they can. Enjoyed using the gym and rooftop pool to get some exercise and beat jetlag and MH mall is only steps away with lots of restaurants and other entertaining things to keep me busy in the evenings even though I travel solo.

      Fiona, 7 night business trip, Aug 30, 2019

      Verified Hotels.com guest review

    See all 603 reviews