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Luxury Shenzhen hotel with 3 restaurants, connected to a shopping center
Ive been to other Hard Rock hotels and i felt that other locations have a greater…
Feb 17, 2021
I shouldn't spend the money for the breakfast as its really bad and nothing special.…
Dec 27, 2019
Remember, collect 10 stamps, get 1 reward* night
Buffet breakfast is offered for an extra charge of CNY 193.2 per person (approximately)
Pets are allowed for an extra charge of CNY 380 per pet, per night
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Deposit: CNY 500.0 per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Bathroom design is unsuitable for family. It is not good for business sharing.
2 night family trip, Dec 26, 2019
Verified Expedia guest review
Very spacious rooms with great amenities, love the breakfast and great staff. Special regards to Tony the duty manager, he offered excellent service.
4 night business trip, Nov 26, 2019
Verified Expedia guest review
Great hotel. Rooms were very clean and tidy. The staff were very helpful. Great food. Would definitely use hard rock again.
Elisabeth, 9 night family trip, Nov 7, 2019
Verified Hotels.com guest review
Check in, front desk people did not speak English. Attitude was not friendly. Asked for a quiet room on a high floor, got a room on a low floor that was extremely loud because of street construction and noise from performances at the mall across the street. Asked again for a quiet room on a high floor, got it. The smell if this hotel is nauseating. The breakfast at this hotel is like a Hampton Inn. I will absolutely never come back to this hotel again as long as I live. Am puzzled by the good reviews for this hotel.
Lao, 1 night romance trip, Oct 26, 2019
Verified Expedia guest review
nice, clean, big room. staffs are friendly and helpful . Special thanks to Ms Alice and Mr Rain who assists us during our stay. There is a big shopping mall just opposite the hotel where we can shop and dine.
PohYS, 2 night romance trip, Oct 25, 2019
Verified Expedia guest review
The only way to tell is you can go visit yourself. I will definitely go back to this hotel its super beautiful clean and great great great location. Breakfast is the best I have had in my last 20 years travelling to China. Nice local food opposite the hotel across the road inside a decent shopping mall. Mission Hill golf is next door so it is perfect for business and pleasure.
Steven, 1 night business trip, Oct 23, 2019
Verified Expedia guest review
It was a Saturday. The signature Hardrock Cafe was closed for biz. Good quality of room service and bar is horrible.
Frankie K.S., 1 night trip, Oct 12, 2019
Verified Hotels.com guest review
What you might expect at Hard Rock. However the pool is never open, the internet is terribly slow compared to other hotels and the breakfast is so so. But it’s clean, friendly, didn’t have any problems. J be advised it’s about 30-45 minute cab ride from downtown (Futian)
Terrance, 5 night business trip, Oct 10, 2019
Verified Hotels.com guest review
Brand new property. Be sure to have the address in Chinese because most cab drivers don’t know where it is yet. Extremely clean and modern, great service. Nice breakfast (mix of western and Chinese breakfast foods)
4 night business trip, Sep 25, 2019
Verified Expedia guest review
Had a great stay here, the breakfast is always great and the staff bend over backwards to help in any way they can. Enjoyed using the gym and rooftop pool to get some exercise and beat jetlag and MH mall is only steps away with lots of restaurants and other entertaining things to keep me busy in the evenings even though I travel solo.
Fiona, 7 night business trip, Aug 30, 2019
Verified Hotels.com guest review