The Mercer

nice 1 nite stay. the room is bit dated but in general it is acceptable and clean. the sofa in the dining room is odd and does not fit the room in terms of style. Breakfast buffet choices are limited but the quality is fair.

Hotel is in a great area. It looks a little run down from the outside but that is just HK in general - it's Asia. Reception is small as the hotel is vey narrow but very high, only 2 rooms per floor. We booked a Studio but they upgraded us to a one bedroom which was great. The room is well fitted out with everything you need. They even have a handy phone you can use and take with you around the streets with all sorts of info like locations and maps. Breakfast was basic but satisfying. The service was really good and helpful. We had a late flight and hey gave us a little extra time to check out and looked after our luggage until we were ready to leave. It is only a short walk to areas like Lan Kwai Fong or Soho. We even walked from the hotel to the Airport Express I would recommend the hotel

Breakfast is included but really is pretty bad . We had so-called free mini bar - but the selection is so pathetic . Also we were in a serviced apartment - insufficient plates ,glasses etc and absolutely NO cutlery - not even a teaspoon to stir my coffee. Oh and please provide ice cubes - this is pretty standard ? - I had to buy a huge bag from Seven 11 just for a few icecubes !!

Citadines is very good place to stay this trip, cleanliness, especially service mine of reception, all the things are very impressive for our group.

The staff was AMAZING! Both Mark and Top were so helpful with suggestions for activities, restaurants, directions, even walking us down the street to find our way. They made our trip! They are great representatives for their company, and for the city itself. The hotel property is fine. Adequate breakfast. Nice clean room. Nothing fancy, but great location and good value for the price.