The Mercer

kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.

Small boutique hotel, great views, comfortable rooms, friendly staff, good location. Not a lot of amenities or lobby, but these are not expected from such small hotel.

This is an amazing hotel located in the heart of Hong Kong Island. I would definitely recommend this hotel with it convenience to many local attractions as well as the MTR train. Everything is within walking distance of the hotel and it is just a short 2 blocks from the train station. I think many are intimidated by the location in not knowing but this is well suited for business or pleasure. As I participated in the morning breakfasts ... I found this to be a nice luxury being from the US and saved on the time of finding something to eat each morning. I will recommend a place a block away called the Brew Brothers for some amazing coffee though! I used the gym each morning as well. It is smaller with limited equipment but I can't complain as I was the only one in there. There are several restaurant located very close to the hotel to eat at, but we did find comfort in the Canteen located right across the street from the hotel for a beer and some fries or wings late at night.

The reception staff were second to none at Citadenes Mercer, from checking in and allowing us to have our room hours before the check in time ( we had been up for 24 hours so we were more than happy!! ) to giving us great tips on places to visit and carrying our heavy bags out to the taxi on our departure. The hotel room itself was scrupulously cleaned and replenished daily and the room was so quiet unlike many others I’ve stayed in as there’s only 2 rooms per floor. I cannot rate this hotel highly enough for the money. Not 5 star but for a small hotel in a fantastic ‘ real Hong Kong ‘ location, this place is way more than value for money!

nice 1 nite stay. the room is bit dated but in general it is acceptable and clean. the sofa in the dining room is odd and does not fit the room in terms of style. Breakfast buffet choices are limited but the quality is fair.

Hotel is in a great area. It looks a little run down from the outside but that is just HK in general - it's Asia. Reception is small as the hotel is vey narrow but very high, only 2 rooms per floor. We booked a Studio but they upgraded us to a one bedroom which was great. The room is well fitted out with everything you need. They even have a handy phone you can use and take with you around the streets with all sorts of info like locations and maps. Breakfast was basic but satisfying. The service was really good and helpful. We had a late flight and hey gave us a little extra time to check out and looked after our luggage until we were ready to leave. It is only a short walk to areas like Lan Kwai Fong or Soho. We even walked from the hotel to the Airport Express I would recommend the hotel

Breakfast is included but really is pretty bad . We had so-called free mini bar - but the selection is so pathetic . Also we were in a serviced apartment - insufficient plates ,glasses etc and absolutely NO cutlery - not even a teaspoon to stir my coffee. Oh and please provide ice cubes - this is pretty standard ? - I had to buy a huge bag from Seven 11 just for a few icecubes !!

Citadines is very good place to stay this trip, cleanliness, especially service mine of reception, all the things are very impressive for our group.

The staff was AMAZING! Both Mark and Top were so helpful with suggestions for activities, restaurants, directions, even walking us down the street to find our way. They made our trip! They are great representatives for their company, and for the city itself. The hotel property is fine. Adequate breakfast. Nice clean room. Nothing fancy, but great location and good value for the price.

After a slight hiccup with our room, which all seem to be very very small, we found the staff to be very helpful, especially bar staff at night. Could not believe no iron available at all in hotel!! And no tea/coffe facilities in rooms. Breakfast was good and good location for exploring.