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Queen Victoria Hotel & Manor House by NEWMARK

Photo gallery for Queen Victoria Hotel & Manor House by NEWMARK

View from room
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Terrace/patio
Free daily English breakfast
View from room

Overview of Queen Victoria Hotel & Manor House by NEWMARK

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Queen Victoria Hotel & Manor House by NEWMARK

5.0 star property
Luxury hotel with spa, near Cape Town Cruise Terminal
9,4 out of 10 Exceptional
9,4/10 Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Health club
  • Sauna
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Babysitting
  • Business center
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Victoria and Alfred Waterfront
  • Cape Town Cruise Terminal - 20 min walk
  • Two Oceans Aquarium - 1 min drive
  • Cape Town Stadium - 2 min drive
  • Cape Town International Convention Centre - 2 min drive
  • Long Street - 3 min drive
  • Clifton Bay Beach - 16 min drive
  • Table Mountain - 11 min drive
  • Camps Bay Beach - 17 min drive
  • University of Cape Town - 9 min drive
  • Canal Walk Shopping Centre - 12 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 21 min drive
  • Cape Town Station - 29 min walk
  • Cape Town Bellville Station - 29 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Starbucks - 2 min walk
  • Cooked - 3 min walk
  • Mitchell's Brewery - 2 min walk
  • Ferrymans Tavern - 2 min walk
  • Quay Four - 2 min walk
Map

About this property

Queen Victoria Hotel & Manor House by NEWMARK

Placing you 1.1 mi (1.7 km) from Cape Town Cruise Terminal and 5 mi (8 km) from Camps Bay Beach, Queen Victoria Hotel & Manor House by NEWMARK offers an airport shuttle (available 24 hours) for ZAR 900 per person. Guests can visit the spa to indulge in massages, aromatherapy, or Ayurvedic treatments, and Dash serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a health club, and a fitness center.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up
  • Cruise terminal shuttle*

Offsite

  • Area shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Sauna
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Dash - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 900 per person (one-way)
  • Cruise ship terminal shuttle and train station pick-up service is offered for an extra charge
  • Area shuttle and casino shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Frequently asked questions

Does Queen Victoria Hotel & Manor House by NEWMARK offer free cancellation for a full refund?
Yes, Queen Victoria Hotel & Manor House by NEWMARK does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Queen Victoria Hotel & Manor House by NEWMARK?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Queen Victoria Hotel & Manor House by NEWMARK?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Queen Victoria Hotel & Manor House by NEWMARK?
Yes, an airport shuttle is available. The charge is ZAR 900 per person one-way.
What are the check-in and check-out times at Queen Victoria Hotel & Manor House by NEWMARK?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Queen Victoria Hotel & Manor House by NEWMARK?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
What is there to do at Queen Victoria Hotel & Manor House by NEWMARK and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Queen Victoria Hotel & Manor House by NEWMARK also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's an onsite restaurant, Dash.
Does Queen Victoria Hotel & Manor House by NEWMARK have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Queen Victoria Hotel & Manor House by NEWMARK like?
Queen Victoria Hotel & Manor House by NEWMARK is located on the waterfront in Victoria and Alfred Waterfront, a short 4-minute walk from Two Oceans Aquarium and 16 minutes' walk from Cape Town Stadium.

Reviews

9,4

Exceptional

9,6/10

Cleanliness

9,4/10

Staff & service

9,6/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Johan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felt like the service quarters apartment
The overall hotel is quite nice, however, the assignment of room was a bit questionable. Our room was right next to the public restrooms in the lobby and felt like we were assigned to the service quarters. Even though we booked a premium room with a canal view, the room did not feel like one of the premium assignments nor did it have the canal view. When I opened the window to take a lookout, the top hinge fell apart causing the window to fall away and I could not close it. The maintenance group did respond quickly and managed to close it and put weather stripping in the gaps so at least I did not get a draft nor hear the wind whistling all night. This experience was a bit disappointing for a hotel of this caliber and price.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hugh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tanya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The Queen Victoria Hotel is conveniently located in Cape Towns waterfront, just minutes from the Zeitz Mocaa gallery, Red & Blue bus tours, the aquarium and open air performance spaces. From the moment you walk through the door you are enthusiastically greeted and shown around the beautiful property. The level of excellence amongst the staff is such that you immediately feel “at home” and relaxed. There is a pool area situated in a garden where you can take a dip or order food or drinks. It’s a private sanctuary space, only ambient noise without canned music blaring out. Our premium King room was beautifully decorated, quiet with tall ceilings and lovely bathroom products and towels. Walking to the waterfront was literally a short walk across the street, in an area with many security guards which made us feel comfortable returning from the excellent shopping options or dinner nearby. If I return to Cape Town, this is the place where I would stay, it’s a ten!
jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Anita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel just over the road from waterfront.
Anthony, 7-night trip
Verified Expedia guest review

10/10 Exceptional

First class in every way
We enjoyed 5 nights here. Could not recommend highly enough. Location, condition and amenities unsurpassed. Would not consider any other hotel at the Waterfront.
Lorna, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was super friendly and helpful. Food excellent
Diane, 2-night romance trip
Verified Expedia guest review