Civitel Akali Hotel

Photo gallery for Civitel Akali Hotel

Superior Suite | Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Superior Double Room | 1 bedroom, premium bedding, down comforters, minibar

Overview of Civitel Akali Hotel

VIP Access

Civitel Akali Hotel

4.0 star property
4-star hotel with restaurant, connected to the convention center, near Municipal Art Gallery of Chania

8,6/10 Fabulous

38 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
55 Kissamou Street, Chania, Crete Island, 73101
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Chania Town
  • Old Venetian Harbor - 13 min drive
  • Agia Marina Beach - 18 min drive
  • Port of Souda - 16 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 25 min drive
  • Airport shuttle (surcharge)

About this property

Civitel Akali Hotel

4-star hotel in the heart of Chania Town
You can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe at Civitel Akali Hotel. The onsite restaurant, Hotel Restaurant, features pool views. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, concierge services, and wedding services
  • Multilingual staff, coffee/tea in the lobby, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 70 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 26-inch flat-screen TVs with satellite channels
  • Daily housekeeping, electrical adapters/chargers, and phones


English, French, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free offsite parking nearby


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference center (2529 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Bathroom emergency pull cord


  • English
  • French
  • Greek

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Hotel Restaurant - Overlooking the pool, this restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to November
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Frequently asked questions

Does Civitel Akali Hotel offer free cancellation for a full refund?
Yes, Civitel Akali Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Civitel Akali Hotel?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at Civitel Akali Hotel on 16 October 2022 start from R1 917, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Civitel Akali Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Civitel Akali Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Civitel Akali Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Civitel Akali Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Civitel Akali Hotel?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle roundtrip.
What are the check-in and check-out times at Civitel Akali Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Civitel Akali Hotel and nearby?
Have fun with nearby activities like cycling, hiking, and water skiing. Additional recreation nearby includes ecotours. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.
Are there restaurants at or near Civitel Akali Hotel?
Yes, Hotel Restaurant offers pool views. Nearby restaurants include NESAKI (5-min walk), Manos (7-min walk), and Με Νου & Κρασί / Me Nou & Krasi (7-min walk).
What's the area around Civitel Akali Hotel like?
Civitel Akali Hotel is in Chania Town, a short 12-minute walk from Old Venetian Harbor and 10 minutes' walk from Chania Central Market.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Eric, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great little city centre hotel - wonderful staff
Small hotel in the city centre. No views, and bathroom a little cramped. The friendliest staff and wonderful service. Value for money about right. Good location. We really enjoyed our stay and the city is fantastic
Ian, 7-night trip
Verified guest review

8/10 Very good

Good but not wow
The overall stay was great. The hotel itself is a bit old style and could have a better modern touch. Nektarios from reception is a nice anf helpful person.
Asta, 1-night trip
Verified guest review

2/10 Poor

Stuff was rude , I didn’t stay my night and went to a other hotel
George, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with a central location
Great location near Nea Chora beach and the old town! The rooms are clean and have all the necessary amenities. And most importantly olive oil soaps from ABEA! The pool is not mind-blowing, but considering the central location it couldn't really be much bigger. Some items from room service are a bit expensive, but who could resist ordering drinks directly to the pool? There's only a few parking spots right outside the hotel, but we were lucky to find a vacant one every day. All in all, this is a great place to stay in Chania!
Joni, 6-night business trip
Verified guest review

10/10 Exceptional

Pauli, 3-night family trip
Verified guest review

8/10 Very good

I had a lovely one night stay. The staff was amazing, the hotel was well located, the room was comfortable and the breakfast was great.
1-night family trip
Verified Expedia guest review

8/10 Very good

Hotel is in a odd area without any other hotels around it, but quiet and you can easily walk to the harbour and Nea Chora beach. Hotel itself is a little outdated but clean and the staff do everything to make your stay go well. There was constant cleaning in the rooms around me so the noise can be too much if you’re spending time in your room. Pool area is small but just the right size for a quick swim at the end of the day.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and room with a comfortable bed. More modern than I expected. Great staff. Good breakfast. Walkable to everything and a couple blocks from main bus station. I would stay here again.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Good but old
Overall, it’s a good hotel. Just a little bit old.
Nicolas, 3-night family trip
Verified guest review