The Capital 20 West

Photo gallery for The Capital 20 West

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Outdoor pool
Outdoor pool
Outdoor pool
Standard Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, soundproofing

Overview of The Capital 20 West

The Capital 20 West

5-star property
Luxury hotel in Morningside with outdoor pool and restaurant

7,6/10 Good

189 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
20 West Road South, Morningside, Sandton, Gauteng, 2146
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free shopping center shuttle
  • Fitness center
  • Room service
  • Babysitting
  • Conference center
  • 9 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Morningside
  • Sandton City Mall - 6 min drive
  • Montecasino - 11 min drive
  • Gold Reef City - 31 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 21 min drive
  • Lanseria Intl. Airport (HLA) - 28 min drive
  • Johannesburg Park Station - 14 min drive
  • Johannesburg Sandton Station - 26 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

The Capital 20 West

5-star luxury hotel in the heart of Morningside
Consider a stay at The Capital 20 West and take advantage of a roundtrip airport shuttle, a free grocery shopping service, and a terrace. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A free shopping center shuttle, a 24-hour front desk, and ATM/banking services
  • A TV in the lobby, 9 meeting rooms, and an elevator
  • Guest reviews give good marks for the bar, helpful staff, and location
Room features
All guestrooms at The Capital 20 West feature thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guests reviews say good things about the spacious rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Golfing nearby

Working away

  • 9 meeting rooms
  • Conference center (4844 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 560 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 500 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

20 West Executive
20 West Executive Apartments & Hotel
20 West Executive Apartments & Hotel Johannesburg
20 West Executive Johannesburg
Capital 20 West Hotel Johannesburg
Capital 20 West Hotel
Capital 20 West Johannesburg
Capital 20 West
Capital 20 West Hotel Sandton
Capital 20 West Sandton
20 West Executive Apartments Hotel Sandton
The Capital 20 West Sandton Greater Johannesburg
20 West Executive Apartments And Hotel
20 West Executive Apartments Hotel
The Capital 20 West Hotel
The Capital 20 West Sandton
The Capital 20 West Hotel Sandton

Frequently asked questions

Does The Capital 20 West offer free cancellation for a full refund?
Yes, The Capital 20 West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Capital 20 West?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Capital 20 West?
Yes, there's an outdoor pool.
Are pets allowed at The Capital 20 West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capital 20 West?
Yes, there's free self parking.
Is airport shuttle service offered by The Capital 20 West?
Yes, an airport shuttle is available. The charge is ZAR 560 per vehicle one-way.
What are the check-in and check-out times at The Capital 20 West?
You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Capital 20 West?
No, this hotel doesn't have a casino, but Montecasino (11-min drive) and Emperors Palace Casino (25-min drive) are both nearby.
What is there to do at The Capital 20 West and nearby?
The Capital 20 West has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near The Capital 20 West?
Yes, there's an onsite restaurant. Nearby restaurants include The Codfather (13-min walk).
What's the area around The Capital 20 West like?
The Capital 20 West is in Morningside, a short 2-minute walk from Morningside Mediclinic and 17 minutes' walk from The MARC. Travelers say this hotel is in a good location.

Overall score and ratings

7,6

Good

8,2/10

Cleanliness

7,5/10

Staff & service

8,8/10

Amenities

7,9/10

Property conditions & facilities

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No hot water.
Elroi, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were excellent, rooms modern and spacious and shuttle services to the Sandton Mall very convenient.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is excellent value for money. The staff all very pleasant and helpful. The breakfast buffet has a really good tasty selection. The pool area and gym are well kept as is the rest of this hotel. The complimentary shuttle is also very useful.
10-night family trip
Verified Expedia guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

10/10 Exceptional

Its well maintained and the staff know how to serve their clients
Tumisang, 2-night romance trip
Verified Expedia guest review

2/10 Poor

It’s better than most
Room was said to be smoke free - smelt like a tobacco factory! I’ve been here a few times, I love it however. But this experience this time was poor. I will still come back.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nerin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Doreen, 3-night trip
Verified Hotels.com guest review