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All properties in Sandton, South Africa
1 room, 2 adults

The Capital 20 West

5-star5 stars
20 West Road South, Morningside, Sandton, Gauteng, 2146, South Africa

Luxury hotel with outdoor pool, near Sandton Convention Centre
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Price Guarantee
Good7,8
Location
Great location
Service
Fantastic service
Amenities
Ordinary amenities
Bar
Bar could improve
56See all 56 Hotels.com reviews
From 318 reviews

TripAdvisor Traveller Rating

The Capital 20 West

from ZAR 1,380
  • Standard Room, 1 Queen Bed
  • Suite, 1 Bedroom
  • Standard Apartment, 2 Bedrooms

What’s around The Capital 20 West

Landmarks

  • In Greater Johannesburg Metropolitan Area
  • Sandton Convention Centre - 24 min walk
  • Nelson Mandela Square - 26 min walk
  • Sandton City Mall - 32 min walk
  • Johannesburg Stock Exchange - 17 min walk
  • Rivonia Village - 2.8 mi / 4.5 km
  • Montecasino - 6.9 mi / 11.1 km
  • South African Museum of Military History - 7.4 mi / 11.8 km

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 21 min drive
  • Johannesburg (HLA-Lanseria) - 28 min drive
  • Johannesburg Sandton Station - 26 min walk
  • Johannesburg Park Station - 14 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 100 km

  • Shopping center shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • Afrikaans
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

The Capital 20 West’s small print

Also known as

  • 20 West Executive
  • Capital 20 West Sandton
  • 20 West Executive Apartments Hotel Sandton
  • The Capital 20 West Sandton Greater Johannesburg
  • 20 West Executive Apartments And Hotel
  • 20 West Executive Apartments Hotel
  • 20 West Executive Apartments & Hotel
  • 20 West Executive Apartments & Hotel Johannesburg
  • 20 West Executive Johannesburg
  • Capital 20 West Hotel Johannesburg
  • Capital 20 West Hotel
  • Capital 20 West Johannesburg
  • Capital 20 West
  • Capital 20 West Hotel Sandton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between ZAR 100 and ZAR 220 for adults, and ZAR 0 and ZAR 149 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 600 per vehicle (one-way)

Airport shuttle for children between the ages of 6 and 16 costs ZAR 600 (one-way)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7,8 From 56 reviews

Good 6,0
Needs a revamp
The service was superb as well as the restaurant but I find the rooms a bit tired and the sound proofing of the adjoining door not great. This is the second time I have stayed at this hotel and I can hear my neighbours conversation. The dressing room area is very stark
Raymond, za2 night business trip
Very good 8,0
Quick Business Trip
Perfect location for my business meetings
DANIEL, za2 night business trip
Good 6,0
Mediocre
Stayed over for two nights on a business trip. Check in was quick and efficient except on the second night when it took two trips down to reception to get the keycard to work. According to the hotel the room was not paid for, which they realized was an error on their side. Still waiting for an apology. Stayed in an inside room that opens onto a passage, which is not recommended if one does not not prefer closed-in spaces. Use of earplugs is a must if you want to get some sleep. Noise is amplified by the echo in the passages. Room was clean and comfortable, especially the bed and pillows. Bedside lamps did not work and electrical points not easily accessible to charge mobile devices. One of the elevators was out of service for the duration of my stay. Luckily I stayed on the 2nd floor. The location is OK if one has transport. One can walk to the Gautrain Station or Sandton city, but it is not recommended.
za1 night business trip
Good 6,0
Good for a business trip
Exceptionally well located in Sandton, stayed over on business. Clean, practical, nice finishing. I wouldn't classify as 5 star, more likely 4 star. On the 4 star premise... good hotel with efficient service
Sandy, za1 night business trip
Very good 8,0
Great Apartment but always a problem with service
This is an awesome property that I love staying at but find the service always lacking. On check-in and due to an issue I have had in the past I asked for credit to be loaded to the room from my credit card so I can order room service etc, only to struggle with this when ordering from the bar. Housekeeping was not done well on arrival with coffee in the coffee maker still from the previous guest and no notices or directories being kept in the room. I had to ask for these to be replaced The property itself is amazing, the apartments large and spacious with great appliances. The rooms are big and spacious and it does feel like a 2nd home when everything is done correctly. The apartment is definitely one of the most comfortable I stay in when travelling.
AD, zaTrip with friends

The Capital 20 West

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