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All properties in Sandton, Gauteng, South Africa

The Capital 20 West

Luxury hotel with outdoor pool, near Sandton Convention Centre

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 67.
1 / 67Pool
7,6.Good.
  • No hot water.

    Jan 28, 2020

  • Not so good. The staff have attitude problems. They need customer care training

    Oct 4, 2019

See all 36 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 125 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free shopping center shuttle
  • Fitness center

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Greater Johannesburg Metropolitan Area
  • Sandton Convention Centre - 24 min walk
  • Nelson Mandela Square - 26 min walk
  • Sandton City Mall - 32 min walk
  • Morningside Mediclinic - 2 min walk
  • Johannesburg Stock Exchange - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Suite, 1 Bedroom
  • Standard Apartment, 2 Bedrooms

Location

  • In Greater Johannesburg Metropolitan Area
  • Sandton Convention Centre - 24 min walk
  • Nelson Mandela Square - 26 min walk

What’s around

Landmarks

  • In Greater Johannesburg Metropolitan Area
  • Sandton Convention Centre - 24 min walk
  • Nelson Mandela Square - 26 min walk
  • Sandton City Mall - 32 min walk
  • Morningside Mediclinic - 2 min walk
  • Johannesburg Stock Exchange - 17 min walk
  • Rivonia Village - 2.8 mi / 4.5 km
  • Hyde Park Corner - 3 mi / 4.8 km
  • Montecasino - 6.9 mi / 11.1 km
  • Mall of Africa - 8.5 mi / 13.7 km
  • University of Witwatersrand - 8.5 mi / 13.7 km

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 21 min drive
  • Johannesburg (HLA-Lanseria) - 28 min drive
  • Johannesburg Sandton Station - 26 min walk
  • Johannesburg Park Station - 14 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golfing nearby

Working away

  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Afrikaans
  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Small print

Also known as

  • 20 West Executive
  • Capital 20 West Sandton
  • 20 West Executive Apartments Hotel Sandton
  • The Capital 20 West Sandton Greater Johannesburg
  • 20 West Executive Apartments And Hotel
  • 20 West Executive Apartments Hotel
  • The Capital 20 West Hotel
  • The Capital 20 West Sandton
  • The Capital 20 West Hotel Sandton
  • 20 West Executive Apartments & Hotel
  • 20 West Executive Apartments & Hotel Johannesburg
  • 20 West Executive Johannesburg
  • Capital 20 West Hotel Johannesburg
  • Capital 20 West Hotel
  • Capital 20 West Johannesburg
  • Capital 20 West
  • Capital 20 West Hotel Sandton

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for ZAR 500 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 560 per vehicle (one-way, Maximum occupancy 3)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Capital 20 West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Lacuna Bistro and Bar (11-min walk) and The Codfather (13-min walk).
  • Yes, an airport shuttle is available. The charge is ZAR 560 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Montecasino (11-min drive) and Emperors Palace Casino (25-min drive) are both nearby.
  • The Capital 20 West has an outdoor pool and a fitness center, as well as a garden.
7,6.Good.
  • 10,0.Exceptional

    A great hotel.

    Amazing stay, lovely rooms. Very friendly and accommodating staff.

    T S, 2 night family trip, Apr 20, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Poor cellphone network in room

    Aircon vent just came loose. Very poor cellphone network in room.

    1 night business trip, Mar 11, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Apartments are great, rooms are cramped and claust

    Our first room allocated was tiny, dark and awful but when we approached the staff at the front desk stating the room was claustrophobic and boiling hot, they reallocated is a one bedroom apartment which was fantastic, spacious, well equipped and with a balcony. Pool was lovely and staff service really made all the difference. Turned out to be a great stay

    1 night romance trip, Jan 20, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Needs a revamp

    The service was superb as well as the restaurant but I find the rooms a bit tired and the sound proofing of the adjoining door not great. This is the second time I have stayed at this hotel and I can hear my neighbours conversation. The dressing room area is very stark

    Raymond, 2 night business trip, Nov 5, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Quick Business Trip

    Perfect location for my business meetings

    DANIEL, 2 night business trip, Oct 27, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    Mediocre

    Stayed over for two nights on a business trip. Check in was quick and efficient except on the second night when it took two trips down to reception to get the keycard to work. According to the hotel the room was not paid for, which they realized was an error on their side. Still waiting for an apology. Stayed in an inside room that opens onto a passage, which is not recommended if one does not not prefer closed-in spaces. Use of earplugs is a must if you want to get some sleep. Noise is amplified by the echo in the passages. Room was clean and comfortable, especially the bed and pillows. Bedside lamps did not work and electrical points not easily accessible to charge mobile devices. One of the elevators was out of service for the duration of my stay. Luckily I stayed on the 2nd floor. The location is OK if one has transport. One can walk to the Gautrain Station or Sandton city, but it is not recommended.

    1 night business trip, Aug 13, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Staff were excellent, rooms modern and spacious and shuttle services to the Sandton Mall very convenient.

    6 night family trip, Jan 5, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    This property is excellent value for money. The staff all very pleasant and helpful. The breakfast buffet has a really good tasty selection. The pool area and gym are well kept as is the rest of this hotel. The complimentary shuttle is also very useful.

    10 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Its well maintained and the staff know how to serve their clients

    Tumisang, 2 night romance trip, Dec 19, 2019

    Verified Expedia guest review

  • 2,0.Poor

    It’s better than most

    Room was said to be smoke free - smelt like a tobacco factory! I’ve been here a few times, I love it however. But this experience this time was poor. I will still come back.

    3 night business trip, Dec 12, 2019

    Verified Hotels.com guest review

See all 36 reviews