The Village Resort & Waterpark - All Inclusive

Photo gallery for The Village Resort & Waterpark - All Inclusive

Primary image
2 outdoor pools, pool umbrellas, sun loungers
Water park
Water park
In-room safe, soundproofing, iron/ironing board, bed sheets

Overview of The Village Resort & Waterpark - All Inclusive

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The Village Resort & Waterpark - All Inclusive

4.0 star property
All-inclusive property with 2 restaurants, near Star Beach Water Park

8,2/10 Very good

117 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Heraklion, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Star Beach Water Park - 18 min walk
  • Stalis Beach - 33 min walk
  • Port of Hersonissos - 4 min drive
  • Labyrinth Park - 6 min drive
  • Malia Beach - 12 min drive
  • Sarandaris Beach - 22 min drive
  • Crete Golf Club - 8 min drive
  • Watercity Waterpark - 22 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

About this property

The Village Resort & Waterpark - All Inclusive

Placing you just a 5-minute drive from Star Beach Water Park, The Village Resort & Waterpark - All Inclusive features a free water park and a rooftop terrace. Guests can indulge in massages, facials, or body scrubs, and Main Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale property include 2 outdoor pools, a free kid's club, and a bar/lounge. The pool and comfortable beds get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Greek, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 1:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's games

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Use of nearby fitness center
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Sauna
  • Waterslide

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Greek
  • Italian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Dining

Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Il Tramonto - This diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 1039K014A0021101

Also known as

Village Hotel & Water Park
Village Hotel & Water Park Chersonissos
Village Water Park Chersonissos
Smartline Village Resort Waterpark Hersonissos
Smartline Village Resort Waterpark
smartline Village Waterpark Hersonissos
smartline Village Waterpark
Mareblue Village & Aqua Park Hotel Chersonisos
Mareblue Village Hersonissos
Mareblue Village And Aqua Park
Smartline The Village Resort & Waterpark Crete
Smartline Village Resort Waterpark All Inclusive
The Village Hotel Water Park
Smartline Village Resort Waterpark All Inclusive Hersonissos
Smartline Village Resort Waterpark All Inclusive
Smartline Village Waterpark All Inclusive Hersonissos
Smartline Village Waterpark All Inclusive
Smartline The Village Resort Waterpark All Inclusive
The Village Resort & Waterpark - All Inclusive Hersonissos
Smartline Village Resort Waterpark
The Village Hotel Water Park
smartline The Village Resort Waterpark
Smartline Village Waterpark

Frequently asked questions

Overall score and ratings

8,2

Very good

8,4/10

Cleanliness

8,7/10

Staff & service

8,3/10

Amenities

8,2/10

Property conditions & facilities

7,7/10

Eco-friendliness

10/10 Exceptional

Friendly staff, room was nice, but nothing to rave about, lots of pools with different options for kids and adults, nice gardens to roam around in between buildings. A bit out of the city, but they have shuttle, however car is advisable to get around more easily. Overall great experience!
Andris, 6-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Amazing hotel, great service and staff
L, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked how much they offered us and how helpful all the staff were.
4-night trip with friends
Verified Expedia guest review

8/10 Very good

מלון שווה, תמורה גבוהה למחיר
המלון מתאים מאוד למשפחות עם ילדים. נקי מאוד, האוכל נהדר וטעים, תפריט עשיר, מגוון תעסוקה לילדים ביחוד קטנים, צוות מקסים, חדרים גדולים. הריהוט בחדרים מינמליסטי ומיושן. המלון נמצא על צלע הר לכן אם תקבלו חדרים בחלק הגבוה אזי ההגעה והחזרה לחלק המרכזי וממנו שבו כל הפעילות, תהיה לא כל כך נעימה ללא צעירים שביננו. ישנה הסעה בחינם מהמלון לחוף לפי זמנים קבועים החוף נמצא בקצה העיירה הסמוכה כך שאפשר להגיע אליה ולטייל בה.
dror, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Fun for the kids
I didn't enjoy one second of my stay at this property! But it wasn't for me - it was for my kids - and my kids enjoyed themselves, especially in the waterpark. So, it had everything and nothing at the same time. All-inclusive waterpark property with burgers, hotdogs, fries, ice cream and all sorts of junk food in abundance for the kids and watered-down cocktails for the grownups. Rooms were OK and I guess the buffet style food was OK as well. A bit tasteless but OK (good for kids I guess). We stayed one night which was more than enough for me. The kids could’ve stayed a day more but they were pretty satisfied when we left for something else.
Karl, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

If you want a bum by the pool vacation, this place is perfect. Our primary goal was to let our kids play by the pool, slide in the water park, and just relax. We didn’t go into Hersonissos, we didn’t go into Heraklion, we did go to Chania one day (but it was a long day, 2.5 hour drive each way). We weren’t shooting for a cultural experience, just a play at the pool vacation. The rooms are sparse, but fine for just sleeping at night. The food was fine, and catered well to kids - a kids buffet section, a separate area with kids foods by the separate kids pool (hot dogs, burgers and ice cream all day). Some of the property was tired (half of the arcade games by the kids playground were broken), but overall we were very happy with our stay.
CC, 4-night family trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

8/10 Very good

Good
Very good.we took a suite because the regular rooms are with old furniture and very simple
ety, 5-night family trip
Verified Hotels.com guest review

6/10 Good

NICE, CLEAN AND FRIENDLY STAFF
NICE FACILITIES - GREAT FOOD BUFFET AND LOVELY STAFF
N, 3-night trip
Verified Expedia guest review