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Sanctuary Hotel New York

Luxury hotel with 3 restaurants, near Times Square

  • Free WiFi
ZAR 2,603

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Deluxe King Room - Bathroom
  • Exterior detail
  • Terrace/Patio
Terrace/Patio. Image 1 of 30.
1 / 30Terrace/Patio
132 West 47th Street, New York, 10036, NY, United States of America
8,4.Very good.
  • The hotel was just ok. It has very dark and sleepy vibe for such a vibrant city. The room…

    Jul 30, 2021

  • The place is a dirty, dingy, dump. Dated and ark, smelly, almost no service. Should be…

    Jul 18, 2021

See all 438 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Self parking
  • Business center
  • Area shuttle

What’s around

  • In Midtown
  • Times Square - 1 min walk
  • Broadway - 4 min walk
  • Rockefeller Center - 7 min walk
  • St. Patrick's Cathedral - 8 min walk
  • Museum of Modern Art - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Queen Room
  • Deluxe King Room
  • Deluxe Double Room
  • Deluxe Queen Room, 1 Queen Bed
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed
  • Standard Room
  • Cozy Queen

What’s around


  • In Midtown
  • Times Square - 1 min walk
  • Broadway - 4 min walk
  • Rockefeller Center - 7 min walk
  • St. Patrick's Cathedral - 8 min walk
  • Museum of Modern Art - 9 min walk
  • Bryant Park - 12 min walk
  • Central Park - 14 min walk
  • Empire State Building - 19 min walk
  • Madison Square Garden - 19 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 43 min drive
  • Liberty Intl. Airport (EWR) - 31 min drive
  • LaGuardia Airport (LGA) - 28 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Grand Central - 42 St. Station - 14 min walk
  • New York W 32nd St. Station - 17 min walk
  • New York Penn Station - 20 min walk
  • 49th St. Station - 2 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 3 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • Area shuttle (surcharge)
See on map
132 West 47th Street, New York, 10036, NY, United States of America

At a glance

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 3 PM-2:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room (up to 10 lbs)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (USD 40.00 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite garage
  • Offsite parking nearby (USD 40 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • French
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Urdu

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 36-inch LED TV
  • First-run movies
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • Video-game console

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.

Haven Lounge - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open select days.

Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.

Small print

Also known as

  • Hotel New York Sanctuary
  • Sanctuary New York Hotel
  • Sanctuary Hotel New York Hotel
  • Sanctuary Hotel New York New York
  • Sanctuary Hotel New York Hotel New York
  • Hotel Sanctuary
  • Hotel Sanctuary New York
  • New York Hotel Sanctuary
  • New York Sanctuary
  • New York Sanctuary Hotel
  • Sanctuary Hotel
  • Sanctuary Hotel New York
  • Sanctuary New York

Optional extras

Self parking costs USD 40.00 per day

RV/bus/truck parking is available for an extra charge

Parking is available nearby and costs USD 40 per day

Rollaway beds are available for USD 25.00 per night

Pets are allowed for an extra charge of USD 180 per pet, per stay

Service animals exempt from fees

Area shuttle service is offered for an extra charge


Children under 18 years old are not allowed in the offsite pool.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and SGS (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 25.00 per accommodation, per night

Resort fee inclusions:

  • Breakfast
  • Partner property pool access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Sanctuary Hotel New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 40.00 per day. RV/bus/truck parking is available.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 10 lbs per pet. There's a charge of USD 180 per pet, per stay, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 2:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring American cuisine. Nearby restaurants include Magnolia Bakery (4-min walk), Havana Central (4-min walk), and Tender (4-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Sanctuary Hotel New York also has 3 bars.
8,4.Very good.
  • 4,0.Fair

    Not what I expected AT ALL

    We stayed for one night at Sanctuary and while the place was nice on the inside, our room was small and we barely had any light in the room. Our window was facing a brick wall and the toilet in the bathroom ran all night. The customer service at the front desk was deplorable. He was very dismissive. We thought we would be getting free breakfast but apparently we had to notify them the night before. When we checked in no one told us this. They didn’t provide any water or anything in the mini bar in the room. The makeup light in the bathroom wasn’t working. There was also mosquitos flying in the room. We requested for the toilet to be fixed and they said the maintenance guy isn’t here in Saturday’s however they did send someone up (one of the cleaning staff). Needless to say I will not be staying here again. The location is great though! Super close to Times Square.

    Yoheliz, 1 night trip with friends, Jun 26, 2021

    Verified guest review

  • 10,0.Exceptional

    The hotel was clean, the staff was friendly and it was very very quiet! We all slept great and we will definitely be back.

    Kimberly, 2 night trip with friends, Jun 22, 2021

    Verified guest review

  • 10,0.Exceptional

    Unreal location for the price

    Really great location... Steps from Times Square and a bike share dock is right across the street. Has a really popular sushi restaurant inside.

    Expedia, 1 night trip, Jun 9, 2021

    Verified guest review

  • 8,0.Very good

    Small space, but great stay!

    The room was very small (but this may be typical of NYC hotels). Nonetheless, the customer service was top-notch. All the staff are accomodating and welcoming, and I like that the entrance is not on a busy street. Overall, I would stay here again and recommend others to stay as well.

    Nicole, 1 night family trip, May 22, 2021

    Verified guest review

  • 8,0.Very good

    The hotel is located in the heart of the Times Square area, which was great. Check-in was quick and the staff was very nice. The hotel decor is very dark, so you can't really tell if it's clean or not. The elevator floor was not that clean and first impressions are everything. The room was comfortable, but bottled water in the room upon arrival would have been welcomed.

    1 night trip with friends, May 19, 2021

    Verified guest review

  • 4,0.Fair

    Extremely disappointed

    Upon entering hotel I noticed some major renovations going on. Lots of tarps up and some minor noise in the lobby tiny area. Its unfortunate I caught it during this time. Let me say the staff were amazing. Jimmy,Danny,Jose, all class people. The hotel made me sad. My cozy queen was definitely that. Lol. The tiniest room I’ve ever seen. I’m not exaggerating. You’ll bump into things constantly. Tiny table to eat on. No outside view. I got a heavy claustrophobic feeling there. The beds are extremely low to the ground. Kind of odd, but comfortable enough. Breakfast gets dropped off at your door at the time you schedule. Yogurt cup,banana,muffin,OJ or coffee. I scheduled for 9 am & got a police style knock at 7:56 am telling me my breakfast was here. Lol. Why schedule then? $26 resort fee and I have no clue what for. You get zero amenities here. I couldn’t believe it. Haven rooftop was the main reason I stayed here,and I couldn’t have been more disappointed. You get almost no view of the city. The pictures were so deceiving. Half the rooftop was closed for a private event,so I couldn’t even see it all. You must also order food if you want to have a drink. What?? I rated at Fairfield Marriott my first two nights, and leaving this place to JFK I was telling myself o should’ve just stayed there. You live and you learn. Sanctuary Hotel is just it.

    1 night trip, Apr 21, 2021

    Verified guest review

  • 6,0.Good

    so it looks cute, mood lighting, trendy decor. STAFF WAS LOVELY!!! but honestly it’s small and rundown. the photos are extremely deceiving. Rooms are impossibly small. Empty minibar, drawers had previous guests clothing in them. “Lobby” is currently under construction. We could have stayed a week at the Hilton with what we paid for 1 night at sanctuary.

    1 night romance trip, Apr 17, 2021

    Verified Orbitz guest review

  • 8,0.Very good

    The rooms were very small which is not surprising for Times Square area but the bathroom was so tight it was hard to use. The toilet was in its own room but our door didn’t always stay closed and slide open easily. Getting ready at the mirror was a tight squeeze and you were bumping elbows with the bathroom door and the shower door. The rooms was dark which I think played into the romantic theme but I would have liked the option to have more lighting. Location was great and the vibe was romantic and sexy. Other than the bathroom, it was a cute spot for a couple nights but I wouldn’t want to stay in such a small space for an extended period of time.

    2 night romance trip, Apr 17, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Right now there is lots of construction going on in the hotel. When you walk in, there is plastic tarp covering an entire wall. The front staff was great!! The room was nice. However, there was no hot water when we used the sink. Had to wash our face in the shower. The breakfast was not edible, so we only got it once. The aesthetic is very pretty. They adhere to the mask rules. Great location. Pricey fir what you get right now.

    3 night family trip, Apr 16, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Room was very comfortable, many amenities, great shower and best bed ever!

    4 night trip, Apr 12, 2021

    Verified Expedia guest review

See all 438 reviews