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Sanctuary Hotel New York

Luxury hotel with 3 restaurants, near Times Square

  • Free WiFi
From
ZAR 2,849

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Deluxe King Room - Bathroom
  • Exterior detail
  • Terrace/Patio
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8,4.Very good.
  • The room was very small (but this may be typical of NYC hotels). Nonetheless, the…

    May 22, 2021

  • The hotel is located in the heart of the Times Square area, which was great. Check-in was…

    May 19, 2021

See all 431 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Self parking
  • Business center
  • Area shuttle

What’s around

  • In Midtown
  • Times Square - 1 min walk
  • Broadway - 4 min walk
  • Rockefeller Center - 7 min walk
  • St. Patrick's Cathedral - 8 min walk
  • Museum of Modern Art - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Queen Room
  • Deluxe King Room
  • Deluxe Double Room
  • Deluxe Queen Room, 1 Queen Bed
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed
  • Standard Room
  • Cozy Queen

Location

  • In Midtown
  • Times Square - 1 min walk
  • Broadway - 4 min walk

What’s around

Landmarks

  • In Midtown
  • Times Square - 1 min walk
  • Broadway - 4 min walk
  • Rockefeller Center - 7 min walk
  • St. Patrick's Cathedral - 8 min walk
  • Museum of Modern Art - 9 min walk
  • Bryant Park - 12 min walk
  • Central Park - 14 min walk
  • Madison Square Garden - 19 min walk
  • Empire State Building - 19 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 39 min drive
  • Liberty Intl. Airport (EWR) - 32 min drive
  • LaGuardia Airport (LGA) - 26 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Grand Central - 42 St. Station - 14 min walk
  • New York W 32nd St. Station - 17 min walk
  • New York Penn Station - 20 min walk
  • 49th St. Station - 2 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 3 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room (up to 10 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 40.00 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite garage
  • Offsite parking nearby (USD 40 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • French
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Urdu

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 36-inch LED TV
  • First-run movies
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • Video-game console

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.

Haven Lounge - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open select days.

Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.

Small print

Also known as

  • Hotel New York Sanctuary
  • Sanctuary New York Hotel
  • Sanctuary Hotel New York Hotel
  • Sanctuary Hotel New York New York
  • Sanctuary Hotel New York Hotel New York
  • Hotel Sanctuary
  • Hotel Sanctuary New York
  • New York Hotel Sanctuary
  • New York Sanctuary
  • New York Sanctuary Hotel
  • Sanctuary Hotel
  • Sanctuary Hotel New York
  • Sanctuary New York

Optional extras

Self parking costs USD 40.00 per day

RV/bus/truck parking is available for an extra charge

Parking is available nearby and costs USD 40 per day

Rollaway beds are available for USD 80.0 per night

Pets are allowed for an extra charge of USD 180 per pet, per stay

Service animals exempt from fees

Area shuttle service is offered for an extra charge

Policies

Children under 18 years old are not allowed in the offsite pool.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and SGS (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 25.00 per accommodation, per night

Resort fee inclusions:

  • Breakfast
  • Health club access
  • Partner property pool access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sanctuary Hotel New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 40.00 per day. RV/bus/truck parking is available.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 10 lbs per pet. There's a charge of USD 180 per pet, per stay, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 2:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring American cuisine. Nearby restaurants include Magnolia Bakery (4-min walk), Havana Central (4-min walk), and Tender (4-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Sanctuary Hotel New York also has 3 bars.
8,4.Very good.
  • 4,0.Fair

    Extremely disappointed

    Upon entering hotel I noticed some major renovations going on. Lots of tarps up and some minor noise in the lobby tiny area. Its unfortunate I caught it during this time. Let me say the staff were amazing. Jimmy,Danny,Jose, all class people. The hotel made me sad. My cozy queen was definitely that. Lol. The tiniest room I’ve ever seen. I’m not exaggerating. You’ll bump into things constantly. Tiny table to eat on. No outside view. I got a heavy claustrophobic feeling there. The beds are extremely low to the ground. Kind of odd, but comfortable enough. Breakfast gets dropped off at your door at the time you schedule. Yogurt cup,banana,muffin,OJ or coffee. I scheduled for 9 am & got a police style knock at 7:56 am telling me my breakfast was here. Lol. Why schedule then? $26 resort fee and I have no clue what for. You get zero amenities here. I couldn’t believe it. Haven rooftop was the main reason I stayed here,and I couldn’t have been more disappointed. You get almost no view of the city. The pictures were so deceiving. Half the rooftop was closed for a private event,so I couldn’t even see it all. You must also order food if you want to have a drink. What?? I rated at Fairfield Marriott my first two nights, and leaving this place to JFK I was telling myself o should’ve just stayed there. You live and you learn. Sanctuary Hotel is just it.

    1 night trip, Apr 21, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Overpriced for small room

    Overall I wouldn't stay here again unless the price dropping to less then 120. The room was very very small and nothing like what was advertised. The room was very clean and I was happy with the fridge in the room. I just think it's overpriced for the size of the room and bed. Atleast it was quiet so I could get much needed rest.

    1 night trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great reception. And rooftop service was phenomenal. (:

    Sandra, 1 night trip with friends, Mar 22, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The hotel lobby is amazing and the customer service at the front desk is the best Eddie really helped a lot thank you

    1 night trip, Mar 6, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The property was really nice is had a really good feeling, it looked very nice inside and the room was great. But please keep in mind this hotel is a bit of a sex hotel, i did not know this when i got it but is nothing weird just that the rooms are for mostly couples. But it was still great and the bed was very confortable. I even reserved at their rooftop restaurant and it was beautiful and the food was great. I absolutely enjoyed my stay and i stayed 4 nights.

    4 night family trip, Mar 4, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Really enjoyed our stay. Will definitely come back.

    2 night romance trip, Mar 4, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Everything was great loved the staff ,atmosphere , location. Will definitely be back! Rooftop was awesome

    1 night family trip, Feb 27, 2021

    Verified Travelocity guest review

  • 10,0.Exceptional

    Eddie at the front desk was amazing. He made check in easy and pleasant. He even sent chocolates to our room & was able to supply a wine key for our wine. The hotel is beautiful but the hospitality is top notch

    1 night romance trip, Feb 17, 2021

    Verified Expedia guest review

  • 6,0.Good

    The suite was severely small , did not look anything like advertised on Hotwire

    1 night romance trip, Feb 14, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    very nice.clean. warm . charming decorations good bed

    1 night romance trip, Feb 14, 2021

    Verified Expedia guest review

See all 431 reviews