SureStay Plus Hotel by Best Western Keyser

Photo gallery for SureStay Plus Hotel by Best Western Keyser

Primary image
Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Overview of SureStay Plus Hotel by Best Western Keyser

SureStay Plus Hotel by Best Western Keyser

2.5 star property
Keyser hotel in mountains

8,6/10 Fabulous

339 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
70 N Tornado Way, Keyser, WV, 26726
Main amenities
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Water dispenser
  • Self-serve laundry
  • Barbecue grills
  • Free newspapers in the lobby
For families
  • Children stay free
  • Sofa bed
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Deep Creek Lake - 39 min drive
  • Deep Creek Lake State Park - 48 min drive

Getting around

  • Morgantown, WV (MGW-Morgantown Municipal) - 99 min drive

About this property

SureStay Plus Hotel by Best Western Keyser

Hotel in the mountains
At SureStay Plus Hotel by Best Western Keyser, you can look forward to free self-serve breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Free self parking
  • A computer station, an elevator, and barbecue grills
  • A 24-hour front desk, a front desk safe, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at SureStay Plus Hotel by Best Western Keyser offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi. Guest reviews give good marks for the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with deep soaking tubs and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 12:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 5:30 AM–9:00 AM
  • Barbecue grills
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (520 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Sofa bed
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Microtel Inn Wyndham Hotel Keyser
Microtel Inn Wyndham Keyser
Microtel Inn Wyndham Keyser Hotel
Microtel Inn Suites by Wyndham Keyser
Surestay Plus By Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel
SureStay Plus Hotel by Best Western Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel Keyser

Frequently asked questions

Does SureStay Plus Hotel by Best Western Keyser offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Keyser does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Keyser?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SureStay Plus Hotel by Best Western Keyser?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Keyser?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Keyser?
You can check in from 3:00 PM - 12:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at SureStay Plus Hotel by Best Western Keyser and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near SureStay Plus Hotel by Best Western Keyser?
Yes. Nearby restaurants include McDonald's (3.1 mi), Fox's Pizza Den (3.3 mi), and Dairy Queen (3.4 mi).
Does SureStay Plus Hotel by Best Western Keyser have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Overall score and ratings

8,6

Fabulous

9,1/10

Cleanliness

9,1/10

Staff & service

8,4/10

Amenities

9,1/10

Property conditions & facilities

8,5/10

Eco-friendliness

8/10 Very good

2022 Family Reunion
Nice stay for two nights for a family reunion. This is a pet friendly hotel but there is a fee. Staff is always friendly and accommodating.
Stephen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

WVA
The room was small but nice and bed was comfortable. The only issue was toilet kept running all night but didn’t interfere in our sleeping. We informed front desk when checking out & was told would be corrected for next guess & apologized.
1-night trip
Verified Hotels.com guest review

4/10 Fair

This room was damaged by the previous guest. It never should have been booked until the damage was done. The door had painted "enter at your
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable, great staff, but some pet hair
Comfortable room, convenient location next to Walmart, great staff, and they leave out cookies in the lobby in the afternoon! I do agree with some of the other commenters about the noise though, lots of slamming doors and you can hear people in rooms next to you. Also, even though the room and bathroom felt very clean overall, there was definitely pet hair on the linens, so if you have any pet allergies maybe request a room that pets aren’t allowed in (if there are any).
Lauren, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Praveen Kumar, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Claudia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Phyllis, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay on the hill.
Initial issue with the room, but was quickly resolved. Staff was great!
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexus, 2-night trip
Verified Expedia guest review