Platinum Palace Boutique Hotel & SPA

Photo gallery for Platinum Palace Boutique Hotel & SPA

Primary image
Indoor pool
Pool
Balcony
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Overview of Platinum Palace Boutique Hotel & SPA

Platinum Palace Boutique Hotel & SPA

5.0 star property
Luxury hotel in Krzyki with spa and restaurant

8,6/10 Fabulous

215 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
The price is R1 634
Price available on 2022/06/28
Map
Ul. Powstanców Slaskich 204, Wroclaw, Lower Silesian, 53-140
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
For families
  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Krzyki
  • Wroclaw SPA Center - 5 min drive
  • Wroclaw Town Hall - 6 min drive
  • Wroclaw Market Square - 18 min drive
  • Wroclaw University - 7 min drive
  • Wroclaw Cathedral - 21 min drive
  • Wroclaw University of Technology - 8 min drive
  • Wroclaw Zoo - 10 min drive

Getting around

  • Wroclaw (WRO-Copernicus) - 15 min drive
  • Wrocław Central Station - 13 min drive
  • Wroclaw Nadodrze Station - 24 min drive
  • Miekinia Station - 33 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Platinum Palace Boutique Hotel & SPA

Platinum Palace Boutique Hotel & SPA offers an airport shuttle (available 24 hours) for PLN 50 per person one way. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs, or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a spa tub. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (PLN 40 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages spoken

  • English
  • German
  • Polish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Way SPA S.C.. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 70 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 50 per person (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for PLN 90.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs PLN 40 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts major credit cards and cash.

Also known as

Platinum Palace
Platinum Palace Hotel
Platinum Palace Hotel Wroclaw
Platinum Palace Wroclaw
Platinum Palace

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,2/10

Cleanliness

8,6/10

Staff & service

8,0/10

Amenities

8,9/10

Property conditions & facilities

8,4/10

Eco-friendliness

6/10 Good

Mediocrity for a 5 Star Hotel.
The staff was cold I would definitely not call them rude but they were far from friendly. If your an international travel expecting their to be usb outlets, there are none. Reception does not have any converters. We had two rooms mine were missing all the towels which may have been a mishap because we asked for rooms next to each other and they had to change our rooms to accommodate. They mistakenly had a charge for breakfast under one our rooms but took it off after taking time to check to confirm we did not actually go. Personally I would book something else if I had to choose again. They do have a lovely spa with sauna and jacuzzi. A lounge room with billiards.
GURSHARON, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Very good hotel, very well priced.
Christopher, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Fantastic service and an absolutely delightful concierge man. great location as well. The only comment I have is that rather than one large duvet in my king's size bed I had two single duvets. The room service finished at 9pm, possibly because there was a wedding going on. However, they were very flexible and still served me a glass of wine. I loved my room with a terrace and a massive bathroom. The room was enormous. It felt like an upgrade from more typical 5* city hotels.
AgiK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great room. Very clean and safe
rene g valencia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Travelocity guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing style of hotel! Pictures are true.
Lovisa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sam, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Felt like a princess at the palace
Most amazing apartment lovely decorated and comfortable with sofas, nice cozy bed and beautiful marble bathroom. We also tried the standard room and it was beautiful and clean as well. Nice spa and Wellness area that we did not try though. We tried the room service for breakfast and it was good. Beautiful place for dining and I guess the food will be lovely.
Lovisa, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Ali, 1-night trip
Verified Hotels.com guest review