York Pavilion Hotel, Sure Hotel Collection by Best Western

Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Primary image
Terrace/patio
BBQ/picnic area
Exterior
Lunch and dinner served

Overview of York Pavilion Hotel, Sure Hotel Collection by Best Western

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York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property
Boutique hotel with restaurant, near Shambles

8,2/10 Very good

615 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
  • Meeting Facilities
The price is R1 728
Price available on 2022/07/26
Map
45 Main Street, Fulford, York, England, YO10 4PJ
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Lobby fireplace
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of York
  • University of York - 19 min walk
  • McArthur Glen Designer Outlet - 25 min walk
  • Rowntree Park - 26 min walk
  • York Barbican - 26 min walk
  • Clifford's Tower - 30 min walk
  • York Racecourse - 31 min walk
  • York Castle Museum - 31 min walk
  • York Dungeon - 33 min walk
  • York Grand Opera House - 33 min walk
  • Jorvik Viking Centre - 33 min walk

Getting around

  • Leeds (LBA-Leeds Bradford) - 52 min drive
  • York (QQY-York Train Station) - 12 min drive
  • York Station - 12 min drive
  • Ulleskelf Station - 16 min drive

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

York Pavilion Hotel, Sure Hotel Collection by Best Western puts you within a 10-minute drive of McArthur Glen Designer Outlet and York Barbican. Guests looking for a bite to eat can check out Brasserie, which serves lunch and dinner. Other highlights at this boutique hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (GBP 7.50 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Discount at nearby fitness center
  • Golfing nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie - This restaurant serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 14.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs GBP 7.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The 4 apartments with kitchenettes are located across the road from the main hotel building.

Also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Overall score and ratings

8,2

Very good

8,6/10

Cleanliness

8,7/10

Staff & service

7,8/10

Amenities

8,0/10

Property conditions & facilities

7,4/10

Eco-friendliness

6/10 Good

Unclean Canopy
The canopy over our four poster bed was not clean and there were cobwebs up there too.
M, 2-night trip
Verified Hotels.com guest review

6/10 Good

Sally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unfortunate circumstances as we were attending a family funeral. The hotel was lovely, fine weather meant we were able to sit in the courtyard.
Elizabeth, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly team
The staff were all very friendly. The room was fine (more than I would expect given the price I paid).
Suzanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Poor
Firstly I think it outrageous that they charge overnight guests a parking fee, why!? Our room wasn’t clean the carpet hadn’t been hovered , there were bits on the carpet, a plastic tac from a garment and it hadn’t been dusted properly. The bathroom floor also hadn’t been cleaned properly! The mattress had seen better days we could feel the springs even though there was a mattress topper on. Our room was at the front so be warned the hotel is on the main road. We had to have the Juliet balcony doors open as the room was hot so neither of us got a good nights sleep. At dinner we were served by a very pleasant and accommodating young man. The dinner was okay. After we’d finished we sat drinking our wine and chatting, very pleasant until a young lady started clearing all the tables. The cutlery was practically thrown into a draw making the most unbelievable noise, she then started squirting cleaner on all the tables! The smell was unbearable!! On the website photographs it shows a dining room with white table cloths pity they don’t use it! All in all this hotel needs a lot of updating and attention to detail. The outdoor space is very pleasant and the building itself is lovely. If you just want to use it as a base and can get a good deal then the choice is, of course, yours but we won’t be staying again.
Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

S, 1-night trip
Verified Hotels.com guest review