Grand Arkenso Parkview Hotel

Photo gallery for Grand Arkenso Parkview Hotel

Primary image
2 outdoor pools, sun loungers
Minibar, desk, soundproofing, iron/ironing board
Minibar, desk, soundproofing, iron/ironing board
Minibar, desk, soundproofing, iron/ironing board

Overview of Grand Arkenso Parkview Hotel

Grand Arkenso Parkview Hotel

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Ciputra Mall Semarang

7,4/10 Good

32 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl K H Ahmad Dahlan No 2, Simpang 5, Semarang, Central Java, 50241
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
For families
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Semarang

Getting around

  • Semarang (SRG-Ahmad Yani Intl.) - 8 min drive
  • Free airport shuttle

About this property

Grand Arkenso Parkview Hotel

Located just 4.7 mi (7.5 km) from the airport, Grand Arkenso Parkview Hotel offers a free shuttle (available on request). Guests can indulge in massages at the spa, and barbecue is served at La Luna Western, which is open for dinner. Other highlights at this upscale hotel include 2 outdoor pools, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 165 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Free airport shuttle from 6:00 AM to 10:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 2 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Portable bathtub seats
  • Accessible bathtub

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jaya Sri Spa. Services include massages.

The spa is open daily.

Dining

La Luna Western - Overlooking the pool, this restaurant specializes in barbecue and serves dinner only.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts major credit cards. Cash is not accepted.

Also known as

Horison
Horison Hotel Semarang
Horison Semarang
Horison Semarang Hotel
Hotel Horison
Hotel Horison Semarang
Grand Arkenso Parkview Hotel Semarang
Grand Arkenso Parkview Semarang
Grand Arkenso Parkview
Grand Arkenso Parkview
Grand Arkenso Parkview Hotel Hotel
Grand Arkenso Parkview Hotel Semarang
Grand Arkenso Parkview Hotel Hotel Semarang

Frequently asked questions

Overall score and ratings

7,4

Good

7,5/10

Cleanliness

8,1/10

Staff & service

7,0/10

Amenities

7,1/10

Property conditions & facilities

8,0/10

Eco-friendliness

6/10 Good

I was staying for family vacation, the greatest thing is location, and as old hotel it has great space in the room. But yes as old hotel the facilities also been old, pool is small, and the toddler pool is not kind of clean, and for the area with carpet will smell like moldy anywhere. Anyway all the staff was giving very good service and quick action on our need.
2-night family trip
Verified Expedia guest review

8/10 Very good

Location and good service. They could by ensuring ants are exterminated from rooms.
3-night trip
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Expedia guest review

6/10 Good

I found the hotel was okay
It was fine, I found the room was not in good repair. It took me a few days to figure out the hot and cold water in the shower cause the handle was reversed for the hot and cold. The water pressure in the sink was very low, mirror in the bathroom looked like it had not be cleaned for years.
10-night trip
Verified Orbitz guest review

8/10 Very good

Shirley, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

a humble hotel
family
besar tirto husodo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay in horison hotel Semarang
It was good stay. I really enjoyed in horison hotel Semarang . The service was good there was no Disturbance and it's in city center everything close to me .
ALI, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Clean but old style hotel
This hotel has a concept old style for building, not modern concept. Outdoor pool is bad, cloudy water (not clear water). Tap shower is broken. Location is very good. In the city centre. Near to the mall.
Verified Hotels.com guest review

6/10 Good

Needs updating.
The tub did not drain properly during a shower. This was reported and the maintenance person came to check but did nothing. We asked for another room with a tub that drained properly but were refused.
Verified Hotels.com guest review

8/10 Very good

Convenient, clean and value for money
Location near to local food stall and easy access. Goods hotel staff and services is excellent.
Verified Hotels.com guest review