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Rixos President Astana Hotel

Luxury hotel in Nur-Sultan with 2 restaurants and spa

  • Free WiFi and free parking
From
ZAR 1,810
  • Rixos President Astana Hotel
  • Hotel Bar
  • Hotel Bar
  • Pool
  • Guest Room
  • Hotel Bar
1 / 114Hotel Bar
9,2.Superb.
  • Excellent hotel with top notch resources in good location

    Feb 4, 2020

  • The stay was perfect and comfortable.. they helped us with everything we need .the pool…

    Sep 19, 2019

See all 36 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 184 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Nur-Sultan
  • Korme Exhibition Complex - 9 min walk
  • Kazakhstan Ministry of Foreign Affairs - 9 min walk
  • Bayterek Tower - 13 min walk
  • Khan Shatyr - 14 min walk
  • Keruen - 15 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room, 2 Twin Beds
  • Premium Room, 1 King Bed
  • Presidential Suite
  • Junior Suite
  • Premium Suite
  • Premium Twin Room, 2 Twin Beds

Location

  • Heart of Nur-Sultan
  • Korme Exhibition Complex - 9 min walk
  • Kazakhstan Ministry of Foreign Affairs - 9 min walk

What’s around

Landmarks

  • Heart of Nur-Sultan
  • Korme Exhibition Complex - 9 min walk
  • Kazakhstan Ministry of Foreign Affairs - 9 min walk
  • Bayterek Tower - 13 min walk
  • Khan Shatyr - 14 min walk
  • Keruen - 15 min walk
  • Singing Fountain - 17 min walk
  • House of Ministries - 18 min walk
  • Supreme Court of the Republic of Kazakhstan - 21 min walk
  • Parliament of Kazakhstan - 26 min walk
  • Presidential Palace - 26 min walk

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 23 min drive
  • Astana Railway Station - 20 min drive
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Kazakhstan may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Train station pick-up (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite extended parking (fees apply)
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Billiards or pool table

Working away

  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 10979
  • Conference space size (meters) - 1020

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • Russian
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate sitting area

Freshen up

  • Shared bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Anjana SPA has 8 treatment rooms including rooms for couples. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Al Farabi - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast only.

Aksham - Onsite restaurant. Open daily.

The Irish Pub - Overlooking the garden, this pub specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Lobby Lounge - This lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Small print

Also known as

  • Astana Hotel Rixos
  • Rixos President Hotel Astana
  • Rixos President Astana Hotel Nur-Sultan
  • Rixos President Astana Nur-Sultan
  • Hotel Rixos President Astana Hotel Nur-Sultan
  • Nur-Sultan Rixos President Astana Hotel Hotel
  • Rixos President Astana
  • Rixos President Astana Hotel Nur-Sultan
  • Rixos President Astana Nur-Sultan
  • Rixos President Astana
  • Hotel Rixos President Astana
  • Hotel Rixos President Astana Hotel Nur-Sultan
  • Nur-Sultan Rixos President Astana Hotel Hotel
  • Hotel Rixos President Astana Hotel
  • Rixos President Astana
  • Rixos President Astana Hotel Hotel
  • Rixos President Astana Hotel Nur-Sultan
  • Rixos President Astana Hotel Hotel Nur-Sultan
  • President Hotel Astana
  • Rixos Astana President
  • Rixos Hotel Astana
  • Rixos President
  • Rixos President Astana
  • Rixos President Astana Hotel
  • Rixos President Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Extended parking is available for an extra charge

Rollaway beds are available for KZT 7000.0 per day

Local cuisine breakfast is offered for an extra charge of KZT 8000 for adults and KZT 4000 for children (approximately)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: KZT 40000.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Rixos President Astana Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Italiano (4-min walk), Daredzhani (7-min walk), and Satti (8-min walk).
  • Rixos President Astana Hotel has 2 bars, a spa, and an indoor pool, as well as a steam room, a picnic area, and a garden.
9,2.Superb.
  • 10,0.Exceptional

    Very unique and nice hotel . Neighborhood is excellent. Good value for money

    1 night business trip, Aug 28, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.

    Sachin, 1 night family trip, Jul 19, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    A very bad room and furniture and Aircondition

    Worst room and worst Aircondition and not equal for payment

    Ahmed, 8 night business trip, Jun 20, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.

    1 night business trip, May 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Songbirds in central Nur-Sultan

    One of the most opulent hotels in central Astana/Nur-Sultan, the Rixos is built around a huge hall filled with plants and large cages of songbirds. It's everything you would expect from this kind of hotel, with very polite and helpful staff, a nice breakfast restaurant, and a medium-sized underground spa and swimming pool. The location means its very easy to walk to Nurzhol Boulevard and other central locations. There isn't much that could be done differently here: it's a luxury hotel in a good location, and does exactly what it says on the tin.

    Robert, 4 night business trip, Mar 31, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Awesome hotel in a good location

    extended my checkout stay w/o question, accommodating and very nice place to stay

    1 night business trip, Jan 30, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great overall. Excellent for business travelers.

    Spent 4 nights at the hotel. Big and clean room, nice view, great breakfast and short walking distance to malls. The staff at the front desk were very helpful and speak good English. However, I had booked a dinner reception for 14 people for our important guests. The staff at the restaurant kept mixing up the menu choices despite all the information sent to the sales representative well in advance. Apparently that was because their English was very limited. I had to serve the guests myself in the end. Also, on my last night, a staff entered my room at around 9pm without my permission. Not exactly sure why this was the case. Other than that it was a very nice stay.

    Kam Ying, 4 night business trip, Nov 13, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    very good. just like a crown plaza hotel. only complain: the hotel taxi is 5 times more than the city taxi.

    Joe, 1 night trip, Oct 22, 2018

    Verified Expedia guest review

  • 8,0.Very good

    Please pay attention to the breakfast menu

    1 night business trip, Oct 8, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    An amazing hotel right in the city centre.

    An amazing hotel right in the city centre. excellent swimming pool. very good breakfast. Noce hotel room. well insulated. reasonable speed WiFi (enough to watch movies). Top notch

    Gilberto, 1 night business trip, Aug 24, 2018

    Verified Hotels.com guest review

See all 36 reviews