The St James

Photo gallery for The St James

Primary image
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Fridge, microwave, stovetop, dishwasher
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Overview of The St James

The St James

5.0 star property
5-star ski motel with ski storage, near Hanmer Springs Thermal Reserve

9,8/10 Exceptional

373 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Kitchen
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
20 Chisholm Crescent, Hanmer Springs, 7334
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Beach towels
  • Front desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
For families
  • Kitchen
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Christchurch International Airport (CHC) - 100 min drive

About this property

The St James

5-star eco-friendly motel in the mountains
The St James provides laundry facilities and more. Skiers and snowboarders can spend time on the slopes at this motel featuring ski storage. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and free newspapers
  • A front desk safe and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The St James offer comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies or patios, kitchens, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - 8 PM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 8 PM
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–9:30 AM

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Umbrellas
  • Beach towels
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English

Ski

  • Ski storage

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of NZD 16 for adults and NZD 16 for children (approximately)

Children & extra beds

  • Rollaway beds are available for NZD 50.00 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards. Cash is not accepted.

Also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

Does The St James offer free cancellation for a full refund?
Yes, The St James does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The St James?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The St James?
Sorry, pets aren't allowed.
Is parking offered on site at The St James?
Yes, there's free self parking.
What are the check-in and check-out times at The St James?
You can check in from 2:30 PM - 8 PM. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at The St James and nearby?
Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes hot springs.
Are there restaurants at or near The St James?
Yes. Nearby restaurants include Rustic Cafe & Tapas Bar (3-min walk), Alpine Village Inn (3-min walk), and Greenchilli Thai Restaurant (3-min walk).
Does The St James have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does The St James have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The St James like?
The St James is a short 5-minute walk from Hanmer Springs Thermal Reserve and 16 minutes' walk from Hanmer Heritage Forest. Travelers recommend the motel for its walkable location.

Overall score and ratings

9,8

Exceptional

9,9/10

Cleanliness

9,7/10

Staff & service

9,4/10

Amenities

9,7/10

Property conditions & facilities

9,5/10

Eco-friendliness

10/10 Exceptional

Would stay again.
Very good,nice and clean, loved the underfloor heating. Staff very friendly and helpful and it is close to all amenities.
Raymond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

was all fabulous
Gail, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hamish, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spotless, great location.
Andy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hanmer center excellence.
Premo accommodation in great location...
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place to stay warm welcoming on arrival, enjoyed the
Luke, 1-night trip
Verified Hotels.com guest review

8/10 Very good

room had a great bed so good night's sleep, but uncomfortable (likely broken) couch, which could not be sat on. also really nice water from filter
William, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Excellent accomodation with very friendly and attentive staff. Highly recommend
Fiona, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Rita, 1-night trip
Verified Hotels.com guest review