Hôtel Astoria

Photo gallery for Hôtel Astoria

Primary image
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Overview of Hôtel Astoria

Hôtel Astoria

2.0 star property
City-center hotel within walking distance of Canal du Midi Harbor Master's Office

8,6/10 Fabulous

94 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
18 Rue Tourtel, Carcassonne, AUDE, 11000
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • Air conditioning
  • Car rentals on site
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Television
  • Blackout drapes/curtains
  • Premium bedding
  • Self parking (surcharge)
  • Free toiletries
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Carcassonne
  • Massif Central - 20 min drive

Getting around

  • Carcassonne (CCF-Pays Cathare) - 6 min drive
  • Castres (DCM-Mazamet) - 56 min drive
  • Carcassonne Station - 3 min walk
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 19 min drive

About this property

Hôtel Astoria

Hotel in the city center, revitalized in 2019
Hôtel Astoria provides car rentals on site and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Tour/ticket assistance, secured bicycle storage, and multilingual staff
  • Smoke-free premises, free newspapers, and luggage storage
  • Guest reviews say great things about the overall value and location
Room features
All guestrooms at Hôtel Astoria have perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 80-cm HDTVs with digital channels
  • LED light bulbs, housekeeping, and desks

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 7:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 7:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Uncovered onsite self parking (EUR 7 per night; includes in/out privileges)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 1983

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Desk chair

More

  • Housekeeping (on request)
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9.00 per person (approximately)

Parking

  • Uncovered self parking costs EUR 7 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

This property does not have elevators.

This property uses eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Astoria Carcassonne
Astoria Hotel Carcassonne
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel Carcassonne

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,0/10

Cleanliness

8,9/10

Staff & service

7,5/10

Amenities

8,1/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

Takahiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Veronica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended hotel.
A lovely little hotel, so handy for everything you need in Carcassonne. So close to the train station that travel was made easy. Navette to the airport from the station also handy. Hotel owners contacted us the day before our stay and were so helpful and friendly whilst there. Room excellent, everything we you need. Breakfast excellent, overall to be recommended.
Eilis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

HASSAN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and convenient
alberto, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Skip the beakfast
Location, great for station. Good room. Breakfast is miserable in a small dark basement room. Not at all a comfortable atmosphere. Walk into town and get something there
cris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

little hotel offers warm service
very helpful and friendly hotel owner! The location of the hotel is easily accessible from train station and airport shuttle bus stop!
YEUK PING AXL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Close to the railway
Astora is just a short walk from the railway station. Checking in I got a lot of help about what to see in Carcassonne. I can really recommend Astora.
Lars, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very friendly & helpful at reception. Stored bags for us after checkout while we explored some more before leaving Carcassone.
Sheila, 1-night family trip
Verified Hotels.com guest review