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All properties in Santiago, Santiago Metropolitan Region, Chile

ibis Santiago Estación Central

3-star hotel with 2 bars/lounges, near Movistar Arena

  • Free WiFi and free parking
From
ZAR 573

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7,6.Good.
  • While the hotel staff were very friendly, the area in which the hotel is placed is…

    Mar 20, 2019

  • Two things: When checked in the front desk asked for the PDI slip which wasn’t given to…

    Mar 11, 2020

See all 223 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 132 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Area shuttle
  • UNESCO Sustainable Property

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Santiago
  • Movistar Arena - 45 min walk
  • University of Santiago-Chile - 10 min walk
  • Museo Ferroviario - 21 min walk
  • National Museum of Natural History - 23 min walk
  • Parque Quinta Normal - 25 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room, Multiple Beds
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Twin Beds

Location

  • Heart of Santiago
  • Movistar Arena - 45 min walk
  • University of Santiago-Chile - 10 min walk

What’s around

Landmarks

  • Heart of Santiago
  • Movistar Arena - 45 min walk
  • University of Santiago-Chile - 10 min walk
  • Museo Ferroviario - 21 min walk
  • National Museum of Natural History - 23 min walk
  • Parque Quinta Normal - 25 min walk
  • Museum of Memory and Human Rights - 25 min walk
  • Plaza Brasil - 36 min walk
  • Torre Entel - 37 min walk
  • Fantasilandia - 39 min walk
  • Palacio de la Moneda - 42 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 19 min drive
  • Santiago Central Station - 11 min walk
  • Santiago University Station - 2 min walk
  • San Alberto Hurtado Station - 6 min walk
  • Latin American Union Station - 16 min walk
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Train station pick-up*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

CAFE VINO AND CIA - This wine bar specializes in Latin American cuisine and serves dinner only.

BAR - This bar specializes in Latin American cuisine and serves lunch, dinner, and light fare. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • ibis Estación
  • Ibis Santiago Estacion Central
  • ibis Santiago Estación Central Hotel
  • ibis Santiago Estación Central Santiago
  • ibis Santiago Estación Central Hotel Santiago
  • ibis Estación Hotel
  • ibis Estación Hotel Santiago Central
  • ibis Santiago Estación Central
  • Ibis Santiago Estacion Central Hotel Santiago
  • ibis Santiago Estación Central Hotel
  • ibis Estación Central Hotel
  • ibis Estación Central

Optional extras

Full breakfast is offered for an extra charge of CLP 6000 per person (approximately)

Area shuttle and shopping center shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, ibis Santiago Estación Central does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from noon - midnight. Check-out time is noon.
  • Yes, CAFE VINO AND CIA offers Latin American cuisine. Nearby restaurants include Mi Casa (3-min walk), Pio-Pizza (3-min walk), and Pancho Causeo (8-min walk).
  • Ibis Santiago Estación Central has 2 bars.
7,6.Good.
  • 4,0.Fair

    The property itself is good, clean and well maintained. The problem is the neighborhood. There are constant muggings going on just outside the doors. It's not the hotel's fault but you don't want to get mugged. The police are conspicuously absent and do not even come when called. The muggings are at times violent (if victim resists). We witnessed at least 50 incidents from the hotel windows.

    GDP, 2 night trip with friends, Mar 8, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Close to airport but in a bad part of town but at least the staff warned us about recent muggings that occurred right outside of the hotel. That said the hotel is secure with a security staff member at the door and the requirement of needing a key card to use the elevator.

    1 night romance trip, Mar 8, 2020

    Verified Expedia guest review

  • 6,0.Good

    DIRTILY. REQUIRE REPAIR. THERE IS NO REFRIGERATOR . NO GLASSES. THERE IS NO SPACE OR STAND FOR SUITCASES.

    1 night romance trip, Mar 7, 2020

    Verified Expedia guest review

  • 8,0.Very good

    My husband and I spent one night here before taking bus to San Antonio cruise port. This property is right next to bus station, approx. 1 minute walk. Cafe and fast food are within walking distance. This is a budget hotel, basic and clean.

    Dora, 1 night family trip, Mar 4, 2020

    Verified Orbitz guest review

  • 6,0.Good

    The choice of food and alcohol was awful

    Tracey, 1 night trip with friends, Feb 16, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    We stayed there for a night because we were doing a stop to go to Viña del Mar the next day. The hotel has the advantage that is right in the Bus Terminal, which was also the main reason why we book the hotel. Thumbs up for that advantage and because it was at a good price. Now, we would not recommend someone to stay there for their visit to Santiago unless it was similar to our case. We felt a bit unsafe as the area is NOT Santiago's nicest spot. Staff was really nice. But, the hotel room could be renovated.

    Diego, 1 night romance trip, Jan 1, 2020

    Verified Expedia guest review

  • 6,0.Good

    Convenient location, outside surroundings too crowded

    Ivy, 1 night trip, Dec 21, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Very clean and comfortable. Staff was knowledgeable and friendly. Breakfast was plentiful and tasty. It has minimal amenities but that's made clear in advertising and they are not necessary Bus station next door can be loud. Upper floors more quiet

    1 night romance trip, Jun 25, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Not a genteel neighborhood

    This property is fine and a great location, but once out the front door it is the jungle, so to speak. Watch your back 24/7.

    Pat, 3 night trip, Apr 2, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Location,Location,Location

    In the world of Real Estate this Hotel fits the Location,Location, Location Key. Near the bus station from which we would depart next morning for La Serena. Friendly staff ... not Friday but all in Jeans and casual attire. Good Breakfast and smiling friendly staff.

    George, 1 night trip with friends, Mar 19, 2019

    Verified Hotels.com guest review

See all 223 reviews