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All properties in Durham, England, United Kingdom
1 room, 2 adults

Hotel Bannatyne Durham

3-star3 stars
Eden Terrace, Durham, England, DH1 2HJ, United Kingdom

3-star hotel with spa, near Durham Castle
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The Staff on reception were very helpful, welcoming and polite. Jul 29, 2020
  • 10 bus into town every 10 mins Room was very large, plenty facilities and staff were very…Jul 29, 2020

Hotel Bannatyne Durham

from ZAR 1,250
  • Standard Double or Twin Room
  • Premium Double or Twin Room

What’s around Hotel Bannatyne Durham

Landmarks

  • Durham Castle - 38 min walk
  • Durham Cathedral - 38 min walk
  • Gala Theatre Durham - 33 min walk
  • St. Nicholas Church - 34 min walk
  • Durham Indoor Market - 35 min walk
  • Durham World Heritage Site Visitor Centre - 36 min walk
  • Palace Green - 36 min walk
  • Palace Green Library - 37 min walk

Getting around

  • Newcastle Intl. Airport (NCL) - 31 min drive
  • Durham (MME-Teesside Intl.) - 47 min drive
  • Durham Station - 4 min drive
  • Chester-le-Street Station - 14 min drive
  • Heworth Station - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Bar/lounge
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
Services
  • 24-hour front desk
  • Hair salon
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

Hotel Bannatyne Durham’s small print

Also known as

  • Bannatyne Durham
  • Bannatyne Durham Hotel
  • Bannatyne Hotel
  • Bannatyne Hotel Durham
  • Hotel Bannatyne
  • Hotel Bannatyne Durham
  • Hotel Bannatyne Durham Hotel
  • Hotel Bannatyne Durham Durham
  • Hotel Bannatyne Durham Hotel Durham

Policies

This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Bannatyne Durham

  • Does Hotel Bannatyne Durham offer free cancellation for a full refund?
    Yes, Hotel Bannatyne Durham does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Bannatyne Durham?
    Yes, there's free self parking.
  • Is there a pool at Hotel Bannatyne Durham?
    Yes, there's an indoor pool.
  • Are pets allowed at Hotel Bannatyne Durham?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Bannatyne Durham?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Bannatyne Durham?
    Yes. Nearby restaurants include The Capital (2 mi), Rajpooth (2 mi), and Tia's (2.1 mi).

Recent reviews

Very good 8,0 From 209 reviews

Very good 8,0
Good stay, many thanks
Hotel was clean, friendly staff, well prepared in terms of Covid protection. The only slight downside was that half the shower screen appeared ro be missing which meant the shower sprayed onto the bathroom floor if the guest wasn't in the shower.
Andy, gb1 night business trip
Very good 8,0
Pleasant Stay
Nice and clean Hotel but on the basic side as far as food and amenities. The gym and breakfast are not including in your cost so that puts it into the bracket of other Hotels with a different level of facilities. Nice stay but for the price was basic.
Jason, gb1 night business trip
Very good 8,0
Durham
Very friendly helpful staff. The room was clean and well serviced. The bed was a little soft for my personal preference but comfy none the less. I would definitely stay again.
gb3 night trip
Very good 8,0
Stay was perfect shame it dont let you use there facilities unless you pay extra when you stay there but stay was good comfortable and good for family visit
stephan, gb1 night family trip
Very good 8,0
Read the small print £10 to use gym facility
Hotel room was absolutely fine Booked this due to having a gym which I always book hotels when working to use the gym, on arrival told to use the gym pay £10 , nothing saying this on anything until you get into the small print , every hotel I book includes use of facilities Not to happy about this , as other hotels this should be included or if not clearly visible In hotel details stating you have a surcharge to use , I would have booked a different hotel
Gordon, gb1 night business trip
Good 6,0
Far too hot in the room even with the radiator off also having to pay ten pounds to use the spa was not great either will not stay againoonly thing good was the bus service into the town and back 😊
gb1 night trip
Fair 4,0
On your marks get set...... terrible
I was expecting a little better to be fair I use Bannatyne gyms all over the country and they are good and don’t disappoint. So I was expecting the hotel to be of the same standard but sadly that wasn’t to be. The toilet didn’t flush well, the toilet seat wobbled and there was a massive orange stain on the floor. I was instructed that to use the gym etc there is a fee as well. I’m already a member so I didn’t have to but the gym was run down with weights not stowed away and electric sockets smashed. PS sadly it won’t let me up load the pictures
Daniel, gb1 night business trip
Exceptional 10,0
Nice room quiet and comfortable
Huge bed, quiet and comfortable
James, gb2 night business trip
Very good 8,0
happy xmas
staff very friendly,room very clean
carole, gb1 night family trip
Very good 8,0
Very easy check in, clean rooms good value for money
Alex, gb1 night trip

Hotel Bannatyne Durham

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