The Westin Santa Fe, Mexico City

Photo gallery for The Westin Santa Fe, Mexico City

Lobby
Pool
Deluxe Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk
Premium Suite, 1 King Bed, City View, Club Lounge Access | Premium bedding, pillowtop beds, in-room safe, desk
Deluxe Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Westin Santa Fe, Mexico City

The Westin Santa Fe, Mexico City

4.5 star property
Luxury Mexico City hotel with full-service spa, connected to the convention center

9,0/10 Superb

610 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
Main amenities
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Santa Fe
  • Paseo de la Reforma - 11 min drive
  • Paseo Interlomas - 24 min drive
  • Chapultepec Park - 22 min drive
  • Parque Zoologico de Chapultepec - 26 min drive
  • Museo Soumaya - 30 min drive
  • Auditorio Nacional - 26 min drive
  • Castillo de Chapultepec - 28 min drive
  • World Trade Center Mexico City - 29 min drive
  • The Angel of Independence Monument - 31 min drive
  • Museo Nacional de Antropologia - 30 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
  • Benito Juarez International Airport (MEX) - 53 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive
  • Mexico City Buenavista Station - 16 min drive
  • Mexico City Fortuna Station - 19 min drive
  • Tlalnepantla de Baz Station - 26 min drive
  • Airport shuttle (surcharge)

About this property

The Westin Santa Fe, Mexico City

4.5-star luxury hotel in the heart of Santa Fe
A roundtrip airport shuttle, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at The Westin Santa Fe, Mexico City. Indulge in a massage, a manicure/pedicure, and a facial at Heavenly Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • Luggage storage, a 24-hour front desk, and an elevator
  • Massage treatment rooms, coffee/tea in the lobby, and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 259 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning. Guests reviews say good things about the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with Netflix, streaming services, and cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 259 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite self parking (MXN 100 per night)
  • Onsite valet parking (MXN 180 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • 6 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seats
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Cable TV channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 290 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1777 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge of MXN 1800

Parking

  • Self parking costs MXN 100 per night
  • Valet parking costs MXN 180 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

Does The Westin Santa Fe, Mexico City offer free cancellation for a full refund?
Yes, The Westin Santa Fe, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Santa Fe, Mexico City?
As of 01 October 2022, prices found for a 1-night stay for 2 adults at The Westin Santa Fe, Mexico City on 08 October 2022 start from R2 509, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Santa Fe, Mexico City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Westin Santa Fe, Mexico City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Santa Fe, Mexico City?
Yes. Self parking costs MXN 100 per night. Valet parking costs MXN 180 per night. RV/bus/truck parking is available.
Is airport shuttle service offered by The Westin Santa Fe, Mexico City?
Yes, an airport shuttle is available. The charge is MXN 1777 per vehicle roundtrip.
What are the check-in and check-out times at The Westin Santa Fe, Mexico City?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MXN 1800. Contactless check-out is available.
What is there to do at The Westin Santa Fe, Mexico City and nearby?
The Westin Santa Fe, Mexico City has a spa and a 24-hour fitness center.
Are there restaurants at or near The Westin Santa Fe, Mexico City?
Yes, there are 6 onsite restaurants. Nearby restaurants include Guria (3-min walk), Quattro (4-min walk), and Vapiano (4-min walk).
What's the area around The Westin Santa Fe, Mexico City like?
The Westin Santa Fe, Mexico City is a short 10-minute walk from Expo Santa Fe Mexico and 11 minutes' walk from Tecnologico de Monterrey - Santa Fe. Travelers say that the hotel is in a great location.

Overall score and ratings

9,0

Superb

9,4/10

Cleanliness

9,1/10

Staff & service

8,8/10

Amenities

9,3/10

Property conditions & facilities

8,9/10

Eco-friendliness

10/10 Exceptional

Pedro, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, spacious hotel. Staff is nice, good food.
Mariana, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

Juan Pablo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was all great
Luisa, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Very clean up place and super quite
Hector, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Tuve una muy mala experiencia en mi estancia unos jovenes abrieron mi habitación con otra llave magnetica y por no sentirme segura en mi estancia decidi cambiar de hotel y no quedarme ahí
LUZ, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Rosalba, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pablo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

nice atmosphere and good service
jaime, 2-night romance trip
Verified Expedia guest review