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Le Palmiste Resort & Spa

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Superior Family Room | Select Comfort beds, minibar, in-room safe, blackout drapes
Private beach nearby, white sand, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Le Palmiste Resort & Spa

Le Palmiste Resort & Spa

3.0 star property
Trou aux Biches beach hotel with 3 outdoor pools and spa

7,0/10 Good

41 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Coastal Road, Trou aux Biches

Room options

About this area

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 51 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • L'Ananas - 3 min walk
  • La Voglia Matta - 6 min walk
  • La Cabane du Pêcheur - 11 min walk
  • Le Pescatore - 19 min walk
  • Cabane Du Filao - 4 min drive

About this property

Le Palmiste Resort & Spa

In addition to a nightclub and a free kids' club, Le Palmiste Resort & Spa features an airport pick-up service (available 24 hours) for EUR 65 per vehicle. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Le Cateau Vert serves breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a poolside bar, and a fitness center. Fellow travelers like the pool and comfortable beds.

All-inclusive

All-inclusive room rates at Le Palmiste Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Hindi, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking

Transfers

  • Airport pickup on request (available 24 hours)*

Offsite

  • Area shuttle within 10 mi*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Private beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (215 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2004
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Hindi
  • Italian

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Select Comfort mattress
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Le Palmiste Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Lotus Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Le Cateau Vert - This restaurant serves breakfast, lunch, and dinner.
Le Ralph - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 50
  • Christmas Eve (24 December) Gala Dinner per child: EUR 30 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 60
  • New Year's Eve (31 December) Gala Dinner per child: EUR 35 (from 3 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 65 per vehicle. Maximum occupancy 3
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Le Palmiste
Le Palmiste Resort
Le Palmiste Resort Trou Aux Biches
Le Palmiste Trou Aux Biches
Palmiste
Palmiste Resort Trou Aux Biches
Palmiste Resort
Palmiste Trou Aux Biches
Hotel Le Palmiste
Le Palmiste Resort & Spa Mauritius/Trou Aux Biches
Le Palmiste Resort Spa
Palmiste Resort Trou aux Biches
Palmiste Resort
Palmiste Trou aux Biches
Hotel Le Palmiste Resort & Spa Trou aux Biches
Trou aux Biches Le Palmiste Resort & Spa Hotel
Hotel Le Palmiste Resort & Spa
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort Spa
Palmiste
Palmiste Trou Aux Biches
Le Palmiste Resort & Spa Hotel
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort & Spa Hotel Trou aux Biches

Frequently asked questions

Does Le Palmiste Resort & Spa offer free cancellation for a full refund?
Yes, Le Palmiste Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Le Palmiste Resort & Spa?
As of 01 December 2022, prices found for a 1-night stay for 2 adults at Le Palmiste Resort & Spa on 02 December 2022 start from R2 705, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Le Palmiste Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Le Palmiste Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Le Palmiste Resort & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Le Palmiste Resort & Spa?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Le Palmiste Resort & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 65 per vehicle.
What are the check-in and check-out times at Le Palmiste Resort & Spa?
You can check in from 2:00 PM - anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Le Palmiste Resort & Spa?
No, this hotel doesn't have a casino, but Senator Club Casino Grand Bay (7-min drive) and Ti Vegas Casino (14-min drive) are both nearby.
What is there to do at Le Palmiste Resort & Spa and nearby?
Have fun with nearby activities like boat tours and scuba diving, and practice your swing on the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Le Palmiste Resort & Spa also has a nightclub, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Le Palmiste Resort & Spa?
Yes, there's an onsite restaurant, Le Cateau Vert. Nearby restaurants include La Voglia Matta (6-min walk), La Cabane du Pêcheur (11-min walk), and Cabane Du Filao (2.3 mi).
Does Le Palmiste Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Le Palmiste Resort & Spa like?
Le Palmiste Resort & Spa is located near Trou aux Biches Beach, just a short 15-minute walk from Maheswarnath Mandir and 3 minutes' walk from L'Ananas.

Overall score and ratings

7,0

Good

8,2/10

Cleanliness

7,6/10

Staff & service

8,0/10

Amenities

7,0/10

Property conditions & facilities

6,5/10

Eco-friendliness

6/10 Good

The key to the room didn't work and had to be "sorted" 3 times. There were no towels in the room on arrival. it was just not great, a tired hotel.
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

16-night trip
Verified Expedia guest review

10/10 Exceptional

Great resort style hotel well positioned to explore Mauritius. Comfortable beds, good swimming pools.
5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Nice Hotel, expensive food & drink.
Hotel is beautiful with lovely pools.The food and drink is fairly expensive with restaurants 2 minutes walk with prices at least half. The "town" is quiet and small and everything (bars and restaurants close at about 10PM (and the hotel bar at 11pm). The staff are all friendly and there is live music maybe 3 or 4 times a week. The bed was rock hard but this was resolved by the addition of a softer over-mattress.There are sports available in the hotel (table tennis, badminton, boule and pool. The one big disappointment was the snorkelling. There are almost no fish insdie the reef which is quite a way off shore and you need to visit on a glass bottom boat. The reef is not what I would expect for the Indian Ocean.
John, 17-night romance trip
Verified Hotels.com guest review

4/10 Fair

2-3 Star hotel with 1star attitude
Could have been an excellent stay but unfortunately marred by extreme complacency on the part of management. Twice within three days, the lavatory in my room had no water - very distressing and inconvenient if you, like me, suffer from upset stomachs when abroad. The advertised WiFi was not available in my room until the last afternoon of my stay, and then only because I had made a second complaint. The public areas were frequently infested with cockroaches and the pools were dirty and had a film of greasy suntan lotion floating on top. These points were brought to the attention of Vincent, duty manager, who suggested that these were 'minor' issues and suggested that I was making a fuss about nothing to try to get a discount! The breakfast buffet was very good and Lily, the call order chef, was a delight. Other staff in the restaurant looked disinterested and walked around like zombies, with little attention to guest's needs. The hotel is well located close to the nearby public beach (about 5 mins walk), and there is a supermarket nearby if you want to get picnic items / booze for your room. Overall it's a 2-3 star hotel with a 1 star attitude from management. Avoid if possible, there are much nicer, cleaner and cheaper alternatives nearby.
Verified Hotels.com guest review

8/10 Very good

Fantastic short stay
Unfortunately we only spent 4 nights at the Palmiste and were very sorry to leave. We could have very happily stayed another week or two. The hotel is set in beautiful tropical gardens and is well maintained. There are 3 different, clean swimming pools. The rooms are clean, comfortable and spacious with a nice balcony. There is a kettle and fridge but unfortunately no tea and coffee etc. There is a small supermarket 200m along the road though. Remember to bring your plug adaptor as the sockets are three pin and the hotel do not lend you one. You have to buy it for 3€. The bathrooms only have a shower even though there is plenty of room for a bath. The showers could do with a slight makeover as the shower head is set very high and is not adjustable. We booked B&B but were given a free upgrade to half board. The meals are on a buffet basis. Breakfast is excellent with plenty of choice of cold and hot food. Omelettes are cooked fresh to order. Dinner has a different theme every evening: Mauritian, Indian, Italian etc. There are plenty of salads and a different soup and then a good selection of hot dishes. There is also an option to book a seafood menu at an extra charge. We opted for this on one evening and weren't disappointed. It was all very fresh and delicious! The staff are all fantasticand can't do enough for you. Any request they try and fulfill. You are greeted with a smile and a friendly hello from every member of staff from the gardeners to the managers. Vijay who is in charge of entertainment works incedibly hard to ensure there is a range of activities. Each evening there is a different themed entertainment. The Mauritian evening with traditional Sega dancers and musicians is excellent. I definitely hope to go back one day soon!!
Verified RatesToGo guest review

4/10 Fair

Needs professional touch
The hotel is ok with one or two very good and a lot of clueless staff. Manager is somewhat insensitive. Langugage was the primary barrier I think. Food needs to be more diverse. Breakfast is good. Dinner needs attention and depends on your luck. Someday it can be very good, and the other day it's not edible. It's pretty close to the sea (less that 2 min walk). Spa is ok, but not open for 24/7. Staff at the reception is somewhat clueless. Hiring a few professionals and doing a few transformation can elevate this place to the next level.
Verified Expedia guest review

4/10 Fair

deceiving
very deceiving! beside the three swimming pools, nothing to be proud of! Animation really poor, food approximate, have to walk 200m on a really dangerous road to get to the beach, no effort from the direction to try to please you... i It is a good thing that the little staff try to compensate by their kindness and their smiles, but not enough!
Verified Hotels.com guest review

2/10 Poor

Pas terrible
Un hôtel nécessitant d’être rénové. Les clients mettent leurs serviettes sur les transats de la piscine et s’en vont du coup pas accessible puisque tous les transats sont pris. Personnel limite aimable. Les chambres spartiates dommage car l’endroit est top.
Olivier, 4-night family trip
Verified Hotels.com guest review