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All properties in Shanghai, Shanghai (and vicinity), China
1 room, 2 adults

Chateau Star River Pudong Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125, China

Luxury hotel with spa, near Century Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Comfort
Very comfortable
Vibe
Awesome vibe
Breakfast
Tasty breakfast
WiFi
Good internet service

Chateau Star River Pudong Shanghai

from ZAR 2,872
  • Chateau Deluxe King Room
  • Chateau Premier Twin Room
  • Chateau Deluxe Twin Room
  • Chateau Premier King Room

What’s around Chateau Star River Pudong Shanghai

Landmarks

  • In Pudong
  • Shanghai New International Expo Centre - 44 min walk
  • Century Park - 38 min walk
  • Shanghai Science and Technology Museum - 39 min walk
  • Shanghai Children's Medical Center - 38 min walk
  • Shanghai Himalayas Museum - 43 min walk
  • Mercedes Benz Arena - 2.9 mi / 4.7 km
  • Oriental Art Center - 2.4 mi / 3.8 km

Getting around

  • Pudong Intl. Airport (PVG) - 37 min drive
  • Hongqiao Intl. Airport (SHA) - 42 min drive
  • Shanghai South Railway Station - 13 min drive
  • Shanghai Hongqiao Railway Station - 26 min drive
  • Nanxiang North Railway Station - 29 min drive
  • Jinxiu Road Station - 8 min walk
  • Fanghua Road Station - 17 min walk
  • South Yanggao Road Station - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 8
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Lulu Spa has 11 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Dining

E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

Chateau Star River Pudong Shanghai’s small print

Also known as

  • Chateau Star River Hotel Shanghai Pudong
  • Chateau Star River Pudong Shanghai Shanghai
  • Chateau Star River Pudong Shanghai Hotel Shanghai
  • Chateau Star River Pudong Shanghai
  • Chateau Star River Shanghai Pudong
  • Chateau Star River Pudong Shanghai Hotel Shanghai
  • Chateau Star River Pudong Shanghai Hotel
  • Chateau Star River Hotel
  • Chateau Star River
  • Chateau Star River Pudong Shanghai Hotel

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

Optional extras

Rollaway beds are available for CNY 552.0 per night

Buffet breakfast is offered for an extra charge of CNY 168 for adults and CNY 87 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Chateau Star River Pudong Shanghai

  • Is there a pool at Chateau Star River Pudong Shanghai?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Chateau Star River Pudong Shanghai?
    Sorry, pets aren't allowed.
  • Is parking offered at Chateau Star River Pudong Shanghai?
    Yes, there's free self parking. Parking spots may be limited.
  • What are the check-in and check-out times at Chateau Star River Pudong Shanghai?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Chateau Star River Pudong Shanghai?
    Yes, there's an onsite restaurant.

Recent reviews

Very good 8,4 From 67 reviews

Very good 8,0
Xavier, au1 night family trip
Exceptional 10,0
Recommended - lovely hotel!
Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
Jason, gb1 night trip with friends
Exceptional 10,0
Great stay in the Nevernight City (Shanghai)
The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
Edward, us1 night business trip
Exceptional 10,0
Very nice hotel. A bit remote and must take taxi
Yuval, il2 night business trip
Exceptional 10,0
Beautiful Hotel with an amazingly friendly & helpful staff.
shaun, us4 night business trip
Very good 8,0
Need improvement
local 5-Star hotel. The service is ok but not competeable with international hotel. Breakfast is so so
Yuchao, sg3 night business trip
Very good 8,0
Was there for a trade show at the Expo Center. Great hotel. Rooms large and Modern and Clean. However staff speaks very little English. Only issue is getting a Taxi out of the hotel. Staff needs to call for one. Expect a 10 - 15 minute wait.
STEVE, us2 night business trip
Very good 8,0
Great boutique hotel!
Great boutique hotel. Awesome interiors. Lil far from main city. Rest all very good!
Akash, gb3 night family trip
Exceptional 10,0
Pudong Luxury at a modest price
This hotel is part of a complex that also provides luxury apartments, and includes a small shopping complex across the street. This is definitely a 5-star facility, with luxurious wedding services on weekends. Although not really focused ti a business traveler, the internet is sufficient and the location is quiet (except for weddings on the pool side of the hotel). The staff is polite and competent, with several fluent in English. The buffet breakfast is relatively amazing in its depth of available styles and dishes, so Asians, Europeans and Americans can find something they are familiar with. They also have a very extensive workout center available to hotel guests, however, the outdoor swimming pool is for wedding services only. I would definitely return for either business or pleasure.
Steven, us4 night business trip
Good 6,0
Internet connection is not stable. Low water pressure, need more than an hour to fill the bathtub, shower stream is also very slow.
Charles, usOther trip

Chateau Star River Pudong Shanghai

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