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Maison Tulum

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Interior
Terrace/patio
Terrace/patio
Standard Studio, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
32-inch TV with cable channels

Overview of Maison Tulum

VIP Access

Maison Tulum

3.0 star property
City-center Tulum hotel with restaurant

8,4/10 Very good

512 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 8 min drive
  • Gran Cenote - 14 min drive
  • Playa Paraiso - 17 min drive
  • Tulum Beach - 15 min drive
  • Tulum Mayan Ruins - 23 min drive
  • Sian Ka'an Biosphere Reserve - 31 min drive
  • Xel-Há Park - 20 min drive
  • Dos Ojos Cenote - 116 min drive

Restaurants

  • Babel Cafe - 3 min walk
  • Charlie's - 4 min walk
  • Trattoria Romana - 4 min walk
  • La Hoja Verde - 5 min walk
  • Campanella - 5 min walk

About this property

Maison Tulum

Maison Tulum features a rooftop terrace and puts you 4.1 mi (6.7 km) from Tulum Beach and 4.7 mi (7.5 km) from Tulum Mayan Ruins. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Cash deposit: MXN 500 per stay

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>Noise-free guestrooms cannot be guaranteed. </p><p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Frequently asked questions

Does Maison Tulum offer free cancellation for a full refund?
Yes, Maison Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Maison Tulum?
As of 06 February 2023, prices found for a 1-night stay for 2 adults at Maison Tulum on 26 February 2023 start from R2 196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Maison Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Maison Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Maison Tulum?
Sorry, there's no onsite parking at Maison Tulum.
What are the check-in and check-out times at Maison Tulum?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Maison Tulum and nearby?
Maison Tulum has a garden.
Are there restaurants at or near Maison Tulum?
Yes, there's an onsite restaurant. Nearby restaurants include Babel Cafe (3-min walk), Charlie's (4-min walk), and Trattoria Romana (4-min walk).
What's the area around Maison Tulum like?
Maison Tulum is in Tulum City Center, a short 3-minute walk from Dos Aguas Park. Travelers recommend the hotel for its walkable location.

Reviews

8,4

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

8,5/10

Amenities

8,3/10

Property conditions & facilities

9,6/10

Eco-friendliness

Reviews

10/10 Exceptional

2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.
Verified Expedia guest review

8/10 Very good

No hot water!!
Sofia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Brittany, 15-night trip
Verified Expedia guest review

10/10 Exceptional

Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Jessica Jordan, 6-night romance trip
Verified Travelocity guest review

10/10 Exceptional

My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Casey Lynn, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff! Beautiful grounds. Has a roof top terrace common space that is very peaceful. Our room #6 is very private with balcony.
Coreen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

An Oasis in Tulum!
When we first walked in it was like entering an enchanted forest. Really charming! Then we were greeted by the host and made to feel very welcome. Excellent customer service! The room was good quality with a very comfortable king size bed. Highly recommended and very close to ADO bus station.
Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing
Airat, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

the owners are extremely helpful and friendly
leonie, 5-night romance trip
Verified Expedia guest review