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Hotel on the Park

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Premium bedding, Select Comfort beds, desk, free WiFi
Premium bedding, Select Comfort beds, desk, free WiFi
Premium bedding, Select Comfort beds, desk, free WiFi
Premium bedding, Select Comfort beds, desk, free WiFi
Premium bedding, Select Comfort beds, desk, free WiFi

Overview of Hotel on the Park

Hotel on the Park

3.0 star property
Art Deco hotel in Musgrave with restaurant and bar/lounge

6,6/10 Good

18 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
296 Stephen Dlamini Rd. Musgrave, Durban, KwaZulu-Natal, 4001

Room options

About this area

What's nearby

  • In Musgrave
  • Durban Beach - 5 min drive
  • UShaka Marine World - 15 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • La Bella Trattoria - 3 min walk
  • Bread Mill - 12 min walk
  • Sunrise Chip N Ranch - 15 min walk
  • Canvas Grill - 16 min walk
  • Chateau Gateaux Patisserie - 18 min walk

About this property

Hotel on the Park

A great choice for a stay in Durban, Hotel on the Park offers an airport shuttle (available 24 hours). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, Portuguese

At a glance

Hotel size

  • 20 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Free reception
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space (462 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Portuguese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs between ZAR 50 and ZAR 150 for adults, and ZAR 50 and ZAR 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Also known as

Hotel Park Durban
Hotel on the Park Hotel
Hotel on the Park Durban
Hotel on the Park Hotel Durban

Frequently asked questions

Does Hotel on the Park offer free cancellation for a full refund?
Yes, Hotel on the Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel on the Park?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel on the Park?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel on the Park?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel on the Park?
You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.
Is there an onsite casino at Hotel on the Park?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (5-min drive) is nearby.
What is there to do at Hotel on the Park and nearby?
Have fun with activities like boat tours, scuba diving, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel on the Park?
Yes, there's an onsite restaurant. Nearby restaurants include La Bella Trattoria (3-min walk), Bread Mill (12-min walk), and Sunrise Chip N Ranch (15-min walk).
What's the area around Hotel on the Park like?
Hotel on the Park is a short 12-minute walk from Durban Botanical Gardens and 9 minutes' walk from Musgrave Centre.

Overall score and ratings

6,6

Good

7,1/10

Cleanliness

6,6/10

Staff & service

6,4/10

Property conditions & facilities

2/10 Poor

Unsatisfactory
The agent sold me a dummy all because the other hotels were full. Don't believe what the website photo show. I will never recommend the hotel to anyone.
Verified Hotels.com guest review

2/10 Poor

Hotel without hospitality
Reception no hospitality,room too hot airconditioning not working,beakfast not good at all ,linen was not changed until i told them to the second day.its like they were doing me a favour by staying there no hospitality
Verified Hotels.com guest review

6/10 Good

Very untidy outside.
The bed was comfortable and the room was clean. The breakfast was not good, there was no variety to choose from. We were served toast and chicken strips since we arrived. The patio were we were eating breakfast was dirty and tables were not stable.
Verified Hotels.com guest review

8/10 Very good

great service
Excellent service.
Verified Hotels.com guest review

2/10 Poor

New management. No idea. Much worse
Phones removed from rooms.ittle choice for breakfast. Had to pay for second coffee ( bad coffee). Internet not working. TV not working. Had stayed there severall times before and it was decent. Very poor now.
Verified Expedia guest review

2/10 Poor

disappointing, to say the least
was extremely dissatisfied with the entire experience !! complained more than once to the owner/manager - with no joy. was an absolute disaster ! will never, ever stay here again, nor recommend this place to anyone !
Verified Hotels.com guest review

4/10 Fair

Shambles
Don't book this hotel through hotels.com...they didn't have my booking and said they were no longer trading with this website. Fortunately, they weren't full but they asked me to pay for the room again. I refused, saying I'd already paid hotels.com and the matter was dor them to sort out. I arrived at 20.30, no food becasue the chef had knocked off, but I was given a Mr Delivery menu...unfortunately they close early on a Tuesday! What's the matter with this place? In parts of Europe you can't eat dinner until 21.00! Eventually the nice young lad on reception rustled up a sandwich for me.
Verified Hotels.com guest review

8/10 Very good

Great Location
I stayed for 3 nights in 2 rooms with my family.The Hotel is situated at center and near to all. The staff are friendly and good service.Everything is good.
Verified Hotels.com guest review

8/10 Very good

Cozy hotel with superior staff.
This location isn't exactly in the hub of things but I went to Durban for business so the location was perfect for my needs. The hotel is across from a beautiful park so each morning I ate a lovely breakfast looking onto the greenery. It's a quaint hotel with only 20 rooms but because of this, service is very attentive. Most people in the comments scoffed at the shower being in the bedroom but it was actually a smart move. Had the shower and sink been walled off, both the bathroom and bedroom would have been extremely cramped. This opened everything up nicely. As I said, service is very attentive and pleasant. Be aware that room service is not available round the clock. I believe they stop taking orders at 8:30PM for a final service at 9PM. This is important to know if you are jet-lagging on your first day in the country or arrive back to your room after the cut-off time. The staff were kind enough to call me in my room on the first night of my stay to give me a "last call" for dinner. I was very grateful b/c had they not done so, I would have gone to bed hungry (I traveled 35+ hours from Texas and was exhausted). I had the 200g steak. OMG, it was huge and delicious. There are delivery services around so you can always call up dinner if you miss the room service time. Bring slippers for the carpeted floors in the bedroom. I was there for a week and they could use a good vacuuming and honestly, probably a shampoo. Otherwise, this place ranks highly on my list of hotels.
Verified Expedia guest review

6/10 Good

Hotel has potential to do better
Drinking water to be provided in the room. Breakfast needs improvement. No internet facility in room. Wi fi signals are only available in restaurant. Hotel has potential to do much better.
Verified Expedia guest review