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Spa Hotel Schlosspark

Photo gallery for Spa Hotel Schlosspark

Minibar, in-room safe, laptop workspace, blackout drapes
Restaurant
Front of property
Presidential Suite | Minibar, in-room safe, laptop workspace, blackout drapes
Terrace/patio

Overview of Spa Hotel Schlosspark

Spa Hotel Schlosspark

4.5 star property
Luxury hotel in Karlovy Vary with spa and indoor pool
6,8 out of 10 Good
6,8/10 Good

17 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
Map
Kolma 13 - 19, Karlovy Vary, 360 01
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Cable/satellite TV service

Room options

About this area

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive
  • Karlovy Vary-Dvory Station - 9 min drive
  • Karlovy Vary dolni n. Station - 25 min walk
  • Karlovy Vary Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Restaurace U Švejka - 4 min walk
  • Goethe's Beer House - 6 min walk
  • Café Elefant - 5 min walk
  • Embassy Restaurant - 7 min walk
  • Pizzeria Locale - 4 min walk
Map

About this property

Spa Hotel Schlosspark

Spa Hotel Schlosspark is just 3.5 mi (5.6 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

Languages

Czech, English, German, Russian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:00 PM
  • Late check-in subject to availability
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 44 lbs per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Pool table
  • Golf lessons nearby
  • Skiing nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 4 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 54.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 10 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

Social distancing measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards.

Also known as

Spa Hotel Schlosspark
Spa Hotel Schlosspark Karlovy Vary
Spa Schlosspark
Spa Schlosspark Karlovy Vary
Spa Hotel Schlosspark Hotel
Spa Hotel Schlosspark Karlovy Vary
Spa Hotel Schlosspark Hotel Karlovy Vary

Frequently asked questions

Does Spa Hotel Schlosspark offer free cancellation for a full refund?
Yes, Spa Hotel Schlosspark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Spa Hotel Schlosspark?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Spa Hotel Schlosspark?
Yes, there's an indoor pool.
Are pets allowed at Spa Hotel Schlosspark?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Spa Hotel Schlosspark?
Yes. Self parking costs EUR 10 per night. Parking spots may be limited.
Is airport shuttle service offered by Spa Hotel Schlosspark?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Spa Hotel Schlosspark?
You can check in from 2 PM - 11:00 PM. Check-out time is 10:00 AM.
What is there to do at Spa Hotel Schlosspark and nearby?
Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Spa Hotel Schlosspark also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Spa Hotel Schlosspark?
Yes, there's an onsite restaurant.
What's the area around Spa Hotel Schlosspark like?
Spa Hotel Schlosspark is a short 3-minute walk from Church of St. Mary Magdalene and 3 minutes' walk from Hot Spring Colonnade.

Reviews

6,8

Good

8,1/10

Cleanliness

5,6/10

Staff & service

8,0/10

Amenities

7,4/10

Property conditions & facilities

6,7/10

Eco-friendliness

Reviews

8/10 Very good

A ostentatious option
The hotel largely lived up to its promise. A short uphill walk from the town centre, more gaudy than grand in appearance. The Presidential Suite is huge, with grand views over much of the town. Even so, there was no milk provided for coffee and you even had to pay for coffee pods from the mini bar! The gym was pathetic but the pool area was nice, small and seemingly recently renovated. The sauna is only on at night. VERY limited parking is available on-site (not suitable for huge vehicles) and I would suggest reserving in advance.
Ross, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Mehr Schein als Sein :-(
Kein Parkplatz obwohl benanntKein Balkonzimmer, obwohl zugesagt. Kein Roomservice, obwohl Zeichen herausgehängt, während die Serviceleistungen auf dem Flur waren….. :-(( Beim Frühstück wurde einem das Geschirr bereits eine halbe Stunde vor „Ende“ weggezogen. P.S.: Massage war „natürlich“ auch nicht Buchhändler = alles ausgebucht…. => viel versprechen - wenig halten……
Martin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Andreas, 2-night trip
Verified Expedia guest review

8/10 Very good

Výborné snídaně, ochotný a vlídný personál, dobrá poloha hotelu.
eva, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible customer service
This is the worst hotel I´ve ever been to! The only good things about this place were the big room and the interior. The hotel was very hard to reach by car, because the streets are extremely steep and narrow. There was supposed to be parking space at the hotel, but all of the 4 parking lots were reserved (surprise) so we had to leave our car to a chargeable parking garage far from the hotel. And when we finally got to the hotel, there was no one at the reception so we had to wait for the check in for a while. Actually, the reception and the lobby were empty most of the time. And there was only one employee who spoke English, the others didn´t understand a word. If someone happened to be laying behind the reception desk, they didn´t greet us - not what I would expect from a 4 star hotel. The breakfast was mostly meat and sweet pastries. As a vegetarian I would like to have more healthy options. The only vegetable was tomatoes with onions - again I was expecting more. The Spa was also very disappointing: there was only 1 lousy pool with cold water in it. And the sauna was of course for extra charge. This hotel will charge you for everything! For example, there was an electric kettle in the room, but they charged for every tee we drank (normally it´s incl. in the price). And they charged us 9 € extra because I decided to pay our bill in CZK (normally it´s cheaper to pay in CZK instead of €), so I left the hotel very angry. Please, do yourself a favour and choose another hotel!
Verified Hotels.com guest review

8/10 Very good

Alles bestens!
Alles bestens! Alles bestens! Alles bestens! Alles bestens!
Verified Expedia guest review

8/10 Very good

Schönes Hotel tolle Stadt.
Hotel ist vorwiegend auf Russische Gäste ausgelegt, sonst sehr schön.
Badezimmer
Wohnzimmer
Wohnzimmer
Schlafzimmer
Verified Expedia guest review

10/10 Exceptional

Super Lage
Hotel liegt sehr Zentral. Freundlich, kurze Wege ins Zentrum. sehr schöner Überblick auf Karlsbad
Verified Expedia guest review

10/10 Exceptional

Super lage
Keinen Spaß Samstag und Sonntag eigentlich nicht für Wochenende
Verified Expedia guest review