Guests
All properties in Huizhou, Guangdong, China

Kempinski Hotel Huizhou

Luxury Huizhou hotel with full-service spa, connected to the convention center

  • Free WiFi and free parking
From
ZAR 1,407

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 95.
1 / 95Outdoor Pool
No.2 Yunshan West Road, Huizhou, 516000, Guangdong, China
8,4.Very good.
  • Decent enough hotel. Check in experience was not good - they couldn’t locate my paid…

    Dec 30, 2019

  • Concierge staffs are helpful, booking a taxi for us.

    Oct 17, 2019

See all 47 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 340 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools and 1 indoor pool
  • Breakfast available

For families

  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Number of living rooms

What’s around

  • In a regional park
  • Xinhu Park - 12 min walk
  • Huizhou Science & Technology Museum - 12 min walk
  • Huizhou Culture & Art Center - 13 min walk
  • Huizhou Sports Park - 16 min walk
  • Huizhou Convention and Exhibition Center - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Suite
  • Luxury Suite
  • Deluxe Room, 1 King Bed
  • Deluxe Suite
  • Executive Room, 1 King Bed
  • Executive Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds
  • Luxury Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Presidential Suite

What’s around

Landmarks

  • In a regional park
  • Xinhu Park - 12 min walk
  • Huizhou Science & Technology Museum - 12 min walk
  • Huizhou Culture & Art Center - 13 min walk
  • Huizhou Sports Park - 16 min walk
  • Huizhou Convention and Exhibition Center - 21 min walk
  • Huizhou West Lake - 31 min walk
  • Yuanmiao Temple - 33 min walk
  • Xi Hu - 36 min walk
  • Honghua Lake Water Park - 3.9 mi / 6.4 km
  • Tangquan Golf Course - 10.7 mi / 17.3 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 70 min drive
  • Huizhou (HUZ) - 24 min drive
  • Huizhou Station - 5 min drive
  • Airport shuttle (surcharge)
map
See on map
No.2 Yunshan West Road, Huizhou, 516000, Guangdong, China

At a glance

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite garage

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 1
  • Fitness classes on site
  • Outdoor seasonal pool
  • Health club
  • Steam room
  • Children's pool
  • Sauna
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32906
  • Conference space size (meters) - 3057
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 61063
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • Korean

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LCD TV
  • Digital TV channels
  • IPod docking station
  • MP3 docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

御龙轩中餐厅 - This restaurant serves lunch and dinner. Reservations are required.

四季西餐厅 - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Reservations are required. Open daily.

凯宾美食廊 - This delicatessen serves brunch and light fare. Happy hour is offered. Open daily.

大堂吧 - Overlooking the garden, this lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 136 for adults and CNY 68 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 1000 per vehicle (one way)

Children & extra bedsPay at property

  • Rollaway beds are available for CNY 250.0 per night
  • Airport shuttle service for children up to age 12 costs CNY 1000.00 (one-way)

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from May to November
  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

The Kids Club is open Friday from 2 PM to 9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Schedule subject to change without notice.
In summer (July 15-August 31), the Kids Club is open Wednesday-Friday from 2-9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Closed Monday-Tuesday. Schedule subject to change without notice.

Also known as

  • Huizhou Kempinski
  • Huizhou Kempinski Hotel
  • Kempinski Hotel Huizhou
  • Kempinski Huizhou
  • Kempinski Huizhou Hotel
  • Kempinski Hotel Huizhou Hotel
  • Kempinski Hotel Huizhou Huizhou
  • Kempinski Hotel Huizhou Hotel Huizhou

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Kempinski Hotel Huizhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring garden views. Nearby restaurants include 惠州宾馆美食城 (2.2 mi), Art coffee (2.6 mi), and McDonalds (2.8 mi).
  • Yes, an airport shuttle is available. The charge is CNY 1000 per vehicle one way.
  • Onsite recreation at Kempinski Hotel Huizhou includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Kempinski Hotel Huizhou also has an indoor pool and a sauna, as well as a steam room.
8,4.Very good.
  • 8,0.Very good

    Business trip

    Fabulous breakfast. Will be great if can improve staff's knowledge for coffee options available for breakfast

    Kok Boon, 3 night business trip, Oct 12, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Super friendly and helpful staff .... If you approached a staff member who couldn’t speak English they would find a staff member that did. Excellent buffet breakfast with almost every imaginable breakfast option. Comfortable beds, shower like a tropical downpour. On the downside: this building was built about 20 years ago, I guess, and some areas are showing a little wear and tear. But this didn’t detract from our overall experience.

    3 night romance trip, Aug 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Nice location. A few minute ride from airport shuttle bus. Behind the hotel there is a huge shopping mall. Room is clean and facilities is generally quite new.

    Sio, 2 night romance trip, Apr 26, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Comfortable, warm room, strange staff

    The room was spacious, clean, well-furnished. Bed was extremely comfortable and wide.Bathroom was large with both shower and a very big bath tub,hot water running immediately which is what you want from a 5*hotel and on a cold day!Had foreign tv channels-not always a given even in top hotels in China! Reception was happy to replenish our water and fruit bowl, however we got a shock when a staff member INVITED herself into the room insisting that she had to put the items on the table herself as opposed to just passing them to my husband-very awkward situation that I have never experienced before, certainly not in a 5* hotel. The only issue with the room was very thin door-I could hear every noise coming from the hallway, conversations, music, all very clearly..Location is good as it's right next door to a shopping mall, cafes and restaurants, and a walking distance away from a large shopping area with even more restaurants and fancy shops. Bus stop right outside, if you want to go to West Lake. I was slightly put off by the receptionist as... well.. she wasn't very welcoming, just a blank face. I started the conversation, in English (as I would expect staff in an international 5* chain to know a good level of English), but she seemed uncomfortable and after a second turned to my husband to speak in Mandarin, completely ignoring me for the rest of the check-in even though the room was in my name...Hmm not the best customer service...

    2 night romance trip, Dec 31, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    房間清潔交通便利

    SIU MING, 1 night family trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    普普通通 住不到所想之房間

    CHING HANG S, 1 night business trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    The room is clean, tidy & big enough. As i had tried the hotel dinner buffet, environment is nice but the variety of food is limited specially the meat choice. Overall it is a good experience.

    1 night business trip, Dec 4, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    服務非常好,住宿很方便

    2 night business trip, Oct 16, 2019

    Verified Expedia guest review

  • 8,0.Very good

    酒店位置不错,前台服務很好,房間够大,冲凉房干净,冲凉房有一样不好就是内外都看得见,就算两个女性一齐住也不是很方便,床垫太软,不好睡,还有早餐非常差,無論是服務或吃的都很差,不值五星,希望有所改善。

    Sze Nga, 1 night trip, Oct 8, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    非常棒,住宿優質,附近熱鬧

    CHIA-HUNG, 1 night business trip, Sep 17, 2019

    Verified Hotels.com guest review

See all 47 reviews